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Swiggy Complaints & Reviews

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Last updated May 27, 2024
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Swiggy reviews & complaints page 14

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N
Niteeshkumarm
from Bengaluru, Karnataka
Jun 9, 2023
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I ordered food in swiggy they marked it as delivered but they have not delivered the order

I ordered food in swiggy they marked it as delivered but they have not delivered the order. I ordered chicken iguru in swiggy. Delivery partner not delivered the order and they marked it as delivered. My money got wasted and time also wasted. Please take necessary action on this....
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Address:inida

An order was place on swiggy from restaurant called Chowman. The restaurant missed an item callen "drunken chicken". We complained immediately the moment we realized while opening the parcel. there has been absolutely no response from Swiggy since 02/06/23. I would like a refund for the food not sent and compensation on lack of customer service.
order Id: Swiggy[protected], token no: 107, Bill no. 10296/KD

This is...
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T
TajinderKR
from Mumbai, Maharashtra
Jun 8, 2023
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Swiggy Delivery Partners' Misconduct

Consumer Complaints
Mumbai
Maharashtra

Subject: Formal Complaint Against Swiggy Food Delivery Company and Its Delivery Partners

Dear Sir,

I hope this letter finds you in good health and high spirits. I am writing to bring to your attention a recurring issue I have been facing with Swiggy, a popular food delivery company, and its delivery partners. The purpose of this complaint is...
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P
Pratyusha Barman
Jun 7, 2023
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Not delivering the order

Address:Oven Story , Garia

It is to inform you that my order has been cancelled after making us wait for almost 2 and half hours. We have ordered pizzas from Oven Story nearly around 9:00 pm and it's 11:30 when we were informed about the order being cancelled. It is also to inform you that a token of apology wont work in this case, I m highly disappointed with this kind of behaviour and disgusting services from Swiggy. Making sure that it reaches to more people. This...
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V
Varun888
Jun 4, 2023
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Incorrect product delivered

I ordered for plain mixed dry fruits but got mixed peri peri dry fruits delivered. I am facing regular delays in orders recently. The customer care is so poor that they parrot repeat their predefined response. I wasted over Rs.500. Fed up with swiggy. Zomatp is much better....
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L
Lucifer_devil
from Dehradun, Uttarakhand
Jun 4, 2023
Jun 5, 2023
This thread was updated on Jun 5, 2023
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Amount get debited twice on payment upi

Address:Dehradun

I haven’t received my refund back on my instamart order and i hot debited twice one from paytm app and another one from Gpay...
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Poojitha k
from Hyderabad, Telangana
Jun 3, 2023
Jun 5, 2023
This thread was updated on Jun 5, 2023
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Melted Icecream - quality issue

Address:Hyderabad
Website:www.swiggy.com

I ordered Amul frostik from Swiggy instamart on 03/06/2023. The icecream was delivered in a fully melted form as if it was stored at room temperature for a few days. Even after contacting customer care, they say they won't give any refund. It is an unfortunate circumstance but are refusing to take responsibility that the instamart staff failed to store food correctly. Does Swiggy think people are dogs by sending such food. This food shows...
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A
Aftab gajjan
Jun 2, 2023
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Id login problem

Address:Govandi mumbai maharashtra

I have working in one restaurant as delivery boy the owner have hired personal restaurant delivery boyz then I have work for 1 month then I leave and i remove my id from swiggy then I login every day but this app is showing like this...
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A
Adit Sharma
from Delhi, Delhi
May 28, 2023
May 29, 2023
This thread was updated on May 29, 2023
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Unable to login using my own phone number

Website:Swiggy.in

I am unable to login to the app, it keeps showing too many login attempts. What I request is for this to be reverted back and at least should have given any warning or anything. I should be allowed to login to the app....
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M
Mysterious Soul
May 28, 2023
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Food got wasted Give My refund

Address:Kolkata

Food package was spilt and food was all over the package all got wasted shameful and food is too spicey horrible...Everything got wasted refund my money disgusting swiggy moreover customer care doesn't care...
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D
Dazzling Day
from Lucknow, Uttar Pradesh
May 27, 2023
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Liar customer executive Mohd. And pathetic service by Swiggy

I have given one order for 1 Veg biryani from Biryani Blues through Swiggy. I have received the order more than one hour late and the food was completely cold. Mr Mohd. From customer executive team told me he will give me coupon of 75 rs as compensation and i confirmed the same. The next second he started saying they cannot do that please write a mail. Do you think customers are fool? Its not about 75 rs coupon it shows Swiggy is a fraud...
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S
May 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please give me a task in the locality only

Address:ANNIPURA, 1ST CROSS

Please give me a task in the locality only, My locality is Basavangudi, If you give the long distance order of 24 kms, how to do.

please give me the orders in my locality only

please
please
thank you...
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A
akash407
from Gurugram, Haryana
May 25, 2023
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Food not delivered even after 45 minutes beyond the promised delivery time.

Dear Sir/Madam,

I had ordered from Swiggy with the order details mentioned below :

Order Date and Time: 25th May 2023 at 9:31 PM
Order ID: #[protected]

After the order was placed, the expected time of arrival was 10:16PM. I waited for my order till the promised time. I asked the team at 10:20 about the status but I was told that the order is still being prepared and the delivery partner...
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G
Gauri mhatre 17
from Navi Mumbai, Maharashtra
May 25, 2023
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No action taken against complaint regarding food

Received spoiled food . Cake i ordered was smelling and had gone bad .
How can swiggy be so irresponsible to keep such clients with them.
I was wondering why this shop "cake n bake"from koparkhairane is not there on zomato.
Zomato only keeps trustworthy shops.
I am so much disappointed that i could not eat cake on my parents anniversary.
Swiggy did not even took any action for this issue nor did it refund...
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Account Deactivate not getting OTP on register number.
Name - Mangesh Hivakar
Mobile number [protected]
Email Id - [protected]@gmail.com...
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C
Chaiy
May 22, 2023
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Swiggy didn't verify registered email

Swiggy a food delivery shop, who did send some spam email to me.

I didn't order food from them, but they sent me an order confirmation email to me.

subject: Swiggy order was delivered superfast
from: Swiggy
reply-to: Swiggy
to: [protected]@gmail.com...
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V
Vizplanners
from Pune, Maharashtra
May 22, 2023
May 28, 2023
This thread was updated on May 28, 2023
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Swiggy Money wallet

Address:Pune

Hi Team,

Since long I am using Swiggy money wallet, Last few days I couldn't able to use money however I have loaded money in the wallet.

When I tried customer care they said that its a technical error and it will take 2-5 Hours for the resolution, Its been 4-5 days I am following up, but there where no response.

I have send emails, Swiggy bot and multiple options but there were no reponse yet....
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D
Dilkhush Rishi
May 22, 2023
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My ID IS temporarily deactivated

Address:Noida sector 45

Sir mera I'd chalu kar diziye Mai bahut garib hu Mera 1 chota bhai or 1 choti bahan hai dono ka jimedari mai hi nibhata hu kishi bhi tarah kama ke... Kyoki mere mummy papa nahi hai...sir please help me
mera name...Dilkhush kumar
Mera DE ID. 789228
Mera City Noida 1

Dhanywad ...team consumer complaints

Mai Aapka bahut aabhari rahunga...
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S
Santoshbanerjee1861
May 22, 2023
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ID active

Address:Banglore kormongla

Sr mara name SANTOSH BANERJEE
mara id 2404646 block hoghya pils active kor digiya next time asi ghalti nahi karagha...
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M
MD Wajahath
May 21, 2023
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Swiggy is a fraud affiliated org!!

Address:bangalore
Website:www.swiggy.com/city/bangalore

Hi team,

SWIGGY IS INSANE!!

Since i'm a huge fan of Cheesy items, I happened to place the order around 12;00AM for Cheesy chicken popcorn and chocolate mouuse from easy bites EMPIRE
ETA was given 12/40AM, waiting for my dinner- i received my orderby 1 AM without chocolate mouuse-
And the item which i received was cheesy chicken popcorn, where i couldn't see a drop of cheese- since it was delivered...
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