Swiggy Complaints & Reviews

Hi team,

SWIGGY IS INSANE!!

Since i'm a huge fan of Cheesy items, I happened to place the order around 12;00AM for Cheesy chicken popcorn and chocolate mouuse from easy bites EMPIRE
ETA was given 12/40AM, waiting for my dinner- i received my orderby 1 AM without chocolate mouuse-
And the item which i received was cheesy chicken popcorn, where i couldn't see a drop of cheese- since it was delivered...

I am order in swiggy instamart mutton delivery and open the meat very bad smell this is expery meat...

When I order place in swiggy Irani cafe show 10.5km from my location but actually when I check in google show only 6.6 distance km from my home it’s totally fraud for taking charges from customer as long distance...

I have ordered Clove Crush (from instamart) and they delivered me Clove(another brand)
Either give me refund or give me my order and take them back...

I ordered a food item for my family yesterday. Delivery agent asked my otp that he reached home to deliver order . But after I shared my otp. Order status changed to delivered. But food not delivered and delivery agent not able to reach after. I informed swiggy customer. They also tried to reach him. But he is not able to reached. Then swiggy customer care told me to raise a mail regarding this issue. I raised a mail. But they simply replied...

Have ordered some food from Hira Restaurant via your Swiggy app. The Order no. is[protected] the food amount is Rs. 925 which was paid via Paytm wallet. On the Swiggy app it shows that the food was delivered on May 10, 2023 3:37 PM but I did not receive any food and No delivery partner contacted me I really don't know what kind of system is this from Swiggy....

Order ID[protected]
May 13th 2023

There was a complete spillage issue of my order mentioned above.
I had sent photos and videos of the spillage where my complete food was damaged and I could not cosume.

However, Swiggy just did a partial refund to my order. The total amount was Rs 342, I have received only Rs 171. It was an expensive order and I had to wait for additional time due to delay, which...

Order ID[protected]

There was a complete spillage issue of my order mentioned above.
I had sent photos and videos of the spillage where my complete food was damaged and I could not cosume.

However, Swiggy just did a partial refund to my order. The total amount was Rs 342, I have received only Rs 171. It was an expensive order and I had to wait for additional time due to delay, which I understood. But...

Swiggy

I have placed an order on 16th may 2023 at 08:30 pm. I have paid Rs. 824/- for my order. There was certain netwrk issue so the delivery boy couldnt contact me, the delivery boy told swiggy that he was in my area and couldnt contact me i did not recieve any missed calls from the delivery boy.it showed on the app that my order will be delivered within 10 minutes. But while delivering the order, he got the cancellation...

I had placed an order from Burger King via swiggy. I had placed one veg burger and two chicken burgers. Out of which I had only received one veg burger and one chicken. Upon requesting the refund, they had only initiated Rs 26 where else I am paying an amount of approximate Rs 139, excluding tax. It may look like a petty issue but initially swiggy used to give a reasonable refund but now their service is getting worse day by day. I need a...

Now now now, they have started policy of 6 hours if by any chance their team does a mistake in delivering the order of instamart, so customer needs to wait for longgggggg 6 hours to get the issue resolve however not sure weather it would be resolved after 6 hours or not... I wanted to ask one this if a customer need instant stuff somehow it wasn't delivered by mistake so why is customer is doing instamart he would better go and buy a stuff...

I have been asking the support team to delete my account from the databases since 7th May, 2023.
They have been dodging the request by saying it will take some time, at first I was okay when they said it's company policy and will be deleted within 5 working days. But now they are not responding properly and not giving any updates on the same.
At first I was given this Service Request Number[protected], by the support team, which...

HAd placed orer for 3 items from Paakashaala, but received only 2 items. and on raising a complaint with Swiggy i got a message saying they will compenate with a Rs. 16/- coupon. I fail to understand how this will compensate for the billed amount of the food item.
i demand a refund of the ordered, paid but undelivered item...

I have ordered food Uttam food court on 13th May 2023.order number
[protected] .I want to report that the food which I
received was wrong from what I have ordered.I have ordered for methi
malai matar what I received was some other dish.this is so
wrong.please take some action and compensate from your end regarding wrong food delivery....

My order wasn’t delivered to me by the swiggy delivery partner Amay Mahendra Suravase on 15th may @4pm. I would like to file a complaint for strict actions to be taken against him....

I made an order from Swiggy on the 1st of May from the restaurant Subway which included 2 Cookies. The cookies smelled really bad and had some sort of build up on them so we threw them out for safety reasons. I have raised it multiple times but the organisation has been absolutely rude in just sending automated messages again and again and not understanding the query hence trying to reach out to them here and request for my refund....

I ordered food for my family on 13th May, at 9:40 pm. 1 pizza 1 garlic bread and 3 burgers for each member in the house. When i was tracking my order O saw delivery agent took the longer route and was not moving for almost 10 minutes, my house is in outskirts so there is no traffic in the area so I called he didn't pick up initially and later said he is coming but he didn't move for 5 minutes and after 5-10 minutes he moved which made suspicious...

I ordered groceries today from Swiggy instamart and i got deliver with a packet of 6 spoiled eggs. This is the second time i am getting spoiled eggs delivered from swiggy....

I ordered food for my family on 13th may, at 9:40 pm. 1 pizza 1 garlic bread and 3 burgers for each member in the house. When i was tracking my order o saw delivery agent took the longer route and was not moving for almost 10 minutes, my house is in outskirts so there is no traffic in the area so i called he didn't pick up initially and later said he is coming but he didn't move for 5 minutes and after 5-10 minutes he moved which...

Swiggy is increasing the expected delivery time by little. So that customer can't cancel the delivery and i have placed order by 8 11 pm the order should be delivered before 9. And even at 9 30 there was no response and if ask for cancellation they are saying cant refund if cancelled. Please look into this . We do know if there is traffic or other trouble some stuff. But not responding properly should be looked into...