Swiggy Complaints & Reviews

HI
we ordered from swiggy yesterday night around 7 p.m
our order was not delivered nor the refund has been made.
order number is[protected] for
Rs2219
there was no contact number of the delivery agent given.
how can he deliver to someone randomly without the passcode which is generated in the registered mobile number.
we had to physically go to the restaurant and place a fresh order inspite...

Hi
my order number was[protected] which had cost me rs 2219
my order was not delivered and we had lot of guests at home at that time the phone number of the delivery agent was not given so we cud not track him
now you people are saying that we have to raise a complaint within 5 hours
first of all when the guests are at home how can u be in a mindset to raise a complain.
secondly the delivery passcode...

I order from kfc via swiggy
2xHot n crispy chicken
1xWednesday strips bucket
But only received the bucket.
When I contacted swiggy they only gave 56Rs coupon ans no refund while the item costs 228Rs.
I want my refund....

I was charged extra on bill {order no.[protected] }. When i reached out to a representative she tried to lie to me telling that this amount is for dine-in, when i told her that swiggy is clearly mentioned on the bill she jus closed the chat. A customer has to pay the amount that is mentioned in the bill, if there were any additional charges they should have been mentioned before placing the order. By not returning the extra money swiggy...

We have a small cloud kitchen named "Sweet Encounter" which we recently put on Swiggy. To promote the restaurant we took the plan of 8 days of advertising which was around 250 clicks per day, our restaurant still doesn't show up when we search for the particular dishes. The restaurant never showed up during the searches. And now when we are complaining, no one is listening to us....

I ordered Veg tripal Schezwan noodles
And instead got rice it's completely unfair they dint provide any resolution nor refund
I got wrong order and it's been yesterday I haven't eaten that food...

I am writing to bring to your attention an issue I experienced with my recent order. Today, I ordered 2 packs of Real Orange Fruit Juice from Swiggy Instamart and was disappointed to find that the taste was different than normal.

Upon opening the package, I noticed something inside one of the packs and decided to take pictures to document the issue. I am attaching these images for your reference, including the video of what...

I placed the order at New Delhi Sweets and at 11:24 AM IST on 18 June I got a call from Swiggy customer care team that Rasgulla and mirchi vada worth ₹134 are unavailable.
I requested the support team to deliver the items available and refund for the items unavailable.
The same was confirmed by Delivery executive Khileshwar Sahu at the time of delivery. I even have a phone recording with the delivery executive.
Till...

I have been getting invoices in my email about orders I did not make. I have only used swiggy while visiting India, I am currently in the uk. I am unable to log into my account as I don’t have my Indian number phone with me anymore. I can’t get in touch with swiggy either. I would like swiggy to stop these orders. My email address is [protected]@gmail.com...

I ordered two items in swiggy but I didn't get one item and the another item I get is very old and coming bad smell..I complaint in swiggy costomer support and they said give a coupon worth 30 rs I booked in 401 rs total .. didn't get item and they are not willing to refund my money.....

Hi

My onboarding I'd 73046716
My outlet I'd 718564
My outlet name Home cuisine
My mobile number [protected]

I am facing issue to getting order on my outlet it's showing your outlet is disabled by swiggy contact POC team

I reached many times swiggy customer support but they repeat same answer
Your outlet will be live in 3 hours it's been last 4days

They...

Ordered food from swiggy online, just to confirm the order, called the restaurent owner and got to know that the order has not been picked up and the delivering partner is telling that i have picked your parcel, now dont call me again and again. very very rude behavior from the delivering partner and also spoke some rude language. Strict action to be taken from swiggy. Now cant trust the swiggy that whether delivering food from the authorised...

We ordered cake on June 10 with Order ID Order#[protected]. First, we used food card for payment.It showed that the transaction was failed. So, we again used debit card and done the payment. But amount debited from food card and debit card also. That means, two times amount was debited.
Here, I have attached the image of Order details and amount debited message.
Kindly check and refund the amount....

My I'd temporary deactivate 1889934 why not my id...

स्विग्गी फ़ूड डिलीवरी अकाउंट टेम्पोररीलय डीएक्टिवेट कर दिया गया है सर किर्पिया मेरा id चालु कर दिया जाए सर id 1845136 धनबाद कतरास जोन...

I have ordered a ton of times from swiggy, many at times i have received wrong items or missing items n most of the time quality being the issue, leakage and quantity issue
All of these issues i have faced, being a outstation student I have spent a lot to curb my hunger and when faced with such issues i always filed a complaint but the response which i received is not what was expected from them.
Whenever i file a complaint...

I ordered food in swiggy they marked it as delivered but they have not delivered the order. I ordered chicken iguru in swiggy. Delivery partner not delivered the order and they marked it as delivered. My money got wasted and time also wasted. Please take necessary action on this....

An order was place on swiggy from restaurant called Chowman. The restaurant missed an item callen "drunken chicken". We complained immediately the moment we realized while opening the parcel. there has been absolutely no response from Swiggy since 02/06/23. I would like a refund for the food not sent and compensation on lack of customer service.
order Id: Swiggy[protected], token no: 107, Bill no. 10296/KD

This is...

Consumer Complaints
Mumbai
Maharashtra

Subject: Formal Complaint Against Swiggy Food Delivery Company and Its Delivery Partners

Dear Sir,

I hope this letter finds you in good health and high spirits. I am writing to bring to your attention a recurring issue I have been facing with Swiggy, a popular food delivery company, and its delivery partners. The purpose of this complaint is...

It is to inform you that my order has been cancelled after making us wait for almost 2 and half hours. We have ordered pizzas from Oven Story nearly around 9:00 pm and it's 11:30 when we were informed about the order being cancelled. It is also to inform you that a token of apology wont work in this case, I m highly disappointed with this kind of behaviour and disgusting services from Swiggy. Making sure that it reaches to more people. This...