[Resolved] Tata Communications — No installation even after 7 days of payment | |||
We had registered for Tata broadband service on 1st of April and paid 7409 upfront through cheque, the Guy – Nilesh(+91-[protected]) told us that the service will be installed in next 2 days, but till the day the service is not installed at our home. We are from A16-1004, Sparklet, Megapolis, Pune and service was registered on the name of Touseef([protected]). Every time when we call the guy promise us to install the next day but then nobody calls or come for installation, every time we have to call them repeatedly and they deny with whatever the reasons. It’s 7th day today and we didn’t get service yet even after payment. What kind of customer management is that?? Now the guy also stopped to answer our calls. Please look into the issue ASAP and please get the service installed today itself. We are tired of this now and not going to wait for another day, or in case if you are unable to install it please refund our amount. Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Tata Communications customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
We tried to speak to you personally on your number to understand your concern regarding new connection of your Tata Docomo broadband connection. However, we are unable to contact you, since your call was not reachable.
In this regards, we would like to inform you that your complaint has been put before our concerned team and you shall receive call shortly.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
We tried to speak to you personally on your number to understand your concern regarding new connection of your Tata Docomo broadband connection. However, we are unable to contact you, since your call was not reachable.
In this regards, we would like to inform you that your complaint has been put before our concerned team and you shall receive call shortly.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
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Plot C-21&36, G Block, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400098
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.