Tata Communications — Tata broadband not providing continous internet.

Address:	411057
Website:	pune

Hi, My name is satyashil My account number is[protected] and mobile number is [protected]. I had booked the Tata Broadband connection on[protected], with a payment of SIX Months Advance rental OF Rs. 6700/=. I was promised FOR the continuous internet. I am facing so many problems, first they did not provide internet for 15 days and even they are not giving my money back. they said you have to use this connection for 6 months. you can not discontinued even if you discontinue, you will not give any kind of refund. Daily I am facing problem of internet, internet comes and goes frequently, its very hectic for me and irritating, I informed tata DoCoMo executives regarding this so many time. they called me and arrange technical visit. but again same happens frequently. Today I was needing internet for my office work early in the morning but no internet for long time. This happens frequently. I do not have any other options, because already I paid them for six months. And its very irritating that I can not do my important work because of no internet and its mental harassment for me. I request tata DoCoMo please take your router and give my remaining money. But they do not agree on this. I do not know what to do now? If I would not pay bill they disconnect our service within second. Here I already paid so much money but no internet. I request tata DoCoMo to take your router and refund my money and stop me irritating.