Tata DoCoMo Photon — tata photon max wifi barred for 3 days

Address:

Bangalore, Karnataka

Photon No -[protected] Tata Photn Max Wifi, Not getting connection from past 3 days and if i go to tata docomo relationship center they are telling your connection is barred, due to re verification, but we waited till re verification but after re verification also they are not giving connection and are telling wait 24 hours and again when we went to relationship center Mr Shyam is telling it will be done in 15 minutes but still it has not been done, if it is not possible, please arrange for refunding the amount soon and if it is posssible get the connection soon and also i am lacking speed it is only coming download speeds upto 1 mbps and it is written on the box download speeds up to 6.2 mbps but i am lacking that also . I want it to be done within today otherways we shall cancel it and take the money back.