[Resolved] Tata Photon 3G — Disconnection Problem every 5 to 10 mins from 2 months, very careless customer care | |||
Dear Sir, I have been having a very hard time dealing with TATA Photon customer care guys, they are very careless and have provided no solution to the problem, I had raised complaint 2 months back for internet connection which is getting disconnected very frequently (30-40 times in a day), I had raised 3 complaints till today and they have been closed without my knowledge and they say it is solved. I would rate 0 stars to them for poor enethical service. Till date I have registered 3 complaints have given 100 calls and still the disconnection issue is persists. All these guys told me was lies every time and I want appropriate actions to be taken against this company since they are ruthless to their customers, Why do we have to suffer even after making timely payment? I am sure I am not the only one facing this issue and thought this has to be escalated to higher level. My Photon Number: [protected] Account#[protected] Name: Suraj Madhav Asnotikar Thanks Suraj Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Customer,
This is with reference to your complaint regarding connectivity concern for your Tata Photon number . At the outset, we sincerely regret the inconvenience caused to you
As per the telephonic conversation over the call, we would like to inform you that your complaint on connectivity with reference number[protected] is already registered with us and the same is expected to be resolved soon.
As discussed, we have also updated your feasible timings to assist you better and resolve your concern accordingly.
Thanks and Regards,
Customer Care
Tata Docomo.
This is with reference to your complaint regarding connectivity concern for your Tata Photon number . At the outset, we sincerely regret the inconvenience caused to you
As per the telephonic conversation over the call, we would like to inform you that your complaint on connectivity with reference number[protected] is already registered with us and the same is expected to be resolved soon.
As discussed, we have also updated your feasible timings to assist you better and resolve your concern accordingly.
Thanks and Regards,
Customer Care
Tata Docomo.
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.