[Resolved] Tata Photon — Closed about 4 months ago, why are you still sending the Invoice | |||
Dear Sir, About 4 months ago I have placed a request to close my tata photon account(Dec 2013), Bangalore, Account No.:[protected]. The details are as below mentioned: But I am surprised to receive the invoice for every month till now . Mobile Number : [protected] Account No.:[protected]. I really fade up of calling to customer care every month to cancel my account. Every month customer care guys will say they will cancel the account, even i am getting the SMS for cancellation of account. But still the invoice is generating every month. After four months suddenly today I got a call from Tata photon office Delhi, that i have to pay this four months amount otherwise, they will put the case in court. This is too ridicules service provided by tata photon, unnecessary i have to pay 4 months charge without using a single day. I don't prefer any one to take the service from tata photon Cancellation refrence number :[protected]recently i again made cancellation) Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Customer,
As per our discussion over call on [protected], please be informed that we have already registered the request regarding cancellation on 06-May-2014 vide docket number[protected]. Further we would like to inform you that your current outstanding is zero.
Thanks and regards,
Customer Care
Tata Docomo.
As per our discussion over call on [protected], please be informed that we have already registered the request regarding cancellation on 06-May-2014 vide docket number[protected]. Further we would like to inform you that your current outstanding is zero.
Thanks and regards,
Customer Care
Tata Docomo.
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.