Tata Photon — Low Uses but high Deduction and very poor speed | |||
Dear sir/madam I am Praveen Kumar. I am using tata phortonmax from 8th Dec. 2013. My complaint is that uses is very low but deduction from my account is so high, more than 1-2 GB in a single day many times and speed is so poor. I mailed many times to tata customercare but no any reply. I called also many times. All the time there was a simple excuse 'I am forwading your mail to technical tepartment, our person will call you' but no any call, no solution, no reply. Please tell what will I do for that ? Account details given below : Name : Praveen Kumar Tata phorto no. : [protected] Alt no. : [protected] Email Id : [protected]@gmail.com Was this information helpful? | |||
2 Comments | |||
Comments
Dear Customer,
As per the discussion over call, regarding the slow speed, we request you to kindly visit any of your nearest Tata Icare centre and regarding the data deduction the complaint docket number PSR[protected] has been registered with the resolution date as on 30-JAN-2014 14:04.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
As per the discussion over call, regarding the slow speed, we request you to kindly visit any of your nearest Tata Icare centre and regarding the data deduction the complaint docket number PSR[protected] has been registered with the resolution date as on 30-JAN-2014 14:04.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.