Tata Photon Max WIFI — Low speed related issue

MayukhHazra

from Hyderabad, Telangana

Address:

Thiruvananthapuram, Kerala, 695583

From last 4/5 months facing low speed related issues. While taking the connection their sales executive assured a minimum speed of 1 mbps and officially I'm supposed to get a minimum speed of 512 kbps. But now a days I'm facing low speed related problems very frequently. As a result of that i have to complaint more or less every week. After each of my complaint they resolve my problem temporarily. My photon number is- [protected]

+1 photos

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Feb 27, 2016

Updated by MayukhHazra Current pending service request number is[protected].

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Comments

pranshul

from Jammu, Jammu and Kashmir

Tata Photon Max WIFI — Dongle lost

Tata photon account no.[protected] photon number [protected] issued on the name of varinder kumar bajaj mobile no.[protected] billing address ward no.20 MOHALLA SODHIAN FEROZEPUR PB.152001

santosh_5

from Mumbai, Maharashtra

They don't even deserve a single star. I am using Tata Photon Max Wifi but never got speed more than 153kbps, when complained to their customer service, the only answer I get is "you are residing in low coverage area" due to which you are getting low speed. Then who the hell is going to improve the coverage, is some other company going to do it for Tata Docomo ?? Such a pathetic and irresponsible customer service.