Tata Photon Max WIFI — Wrong Promises

Address:Chennai, Tamil Nadu

I recently purchased a TATA Photon Max WIFI ([protected]) for Rs. 5000. The product is a sub-standard one. The delivery on speed and WIFI Coverage is much lower than what is promised by the company. Even complaining does not help. Speed - 6.2 MBPS promised 0.40 MBPS delivered Wifi Coverage - 100 metres promised Less than 10 metres delivered I raised complaints over phone and through this forum also. The service personnel comes checks and leaves without resolving the issue. All they do is to check the speed and leave without doing anything. Cheaters. Don't buy any TATA product else get ready to be cheated.
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Dear customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

As per our discussion over the call, regarding slow speed and coverage, we would like to inform you that your concern has been registered vide docket number[protected] and expected resolution by 18-JAN-2014 15:34 hrs.

For further assistance, drop an email at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

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