[Resolved] Tata Photon Plus — Data Collapse | |||
Hi, Tejinder this side. My Photon No. is [protected] I am using tata photon plus device from last 3 years even more than that. but from past two months i am using it in UP East i.e. Kanpur. Since I am using device in Kanpur, the are showing i have used my data but i have not use any. even i have not plugged in the device and they are saying i have consumed my full data. i tried calling customer care and they are not registering any complaint in this matter. Please help My Mail Id is [protected]@gmail.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Customer,
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number. However, the same was not possible as the number was switched off.
In this regards, we would like to inform you that, kindly write a email to us at [protected]@tatadocomo.com along with your alternate number and with feasible timings which will help us t o assist you better.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number. However, the same was not possible as the number was switched off.
In this regards, we would like to inform you that, kindly write a email to us at [protected]@tatadocomo.com along with your alternate number and with feasible timings which will help us t o assist you better.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.