[Resolved] Tata Photon Plus — Tata Teleservices - Legal notice in spite of paid bill | |||
I had a tata docomo dongle photon plus no-[protected]. Due to poor service and after raising lots of complain i finally decided to surrender the number. Tata photon plus [protected]@750 rental plan So i went to tata docomo outlet store on[protected] i have filled form and submitted written complaint to disconnect the photon number and tata docomo store person asked me to clear the balance amount and i have paid the amount.They have given me some service request:[protected]) for cancellation. After that my services are in disconnected. I got customer call after 2 days for confirmation to cancel the photon services i confirmed to cancel. Now after a year i got a legal notice from hyderabad saying if i don't pay amount of rs 1903/- a case will be lodged against me in court "received to my mail on[protected]". Today i.E[protected] i got call from advocate (Some lady) [protected] dont remember the department but she told me some delhi court, Just confirmed my name and said someone has filed a case against you. I asked her what was that all about, then she said she does not have any information regarding this and gave me case number nw706 And said if i have to know more on this then talk to mr. Dk sathyanaryana [protected] Wanted to know what it was so i called this dk sathyanaryana, he says that I have a pending tata photon bill of rs. 1903 with tata photon, If i dont pay today by 5pm they will file the case in delhi court. Why i am getting this type of threat calls and legal notice even i have not used their service. Please help me and suggest what should i do. Thanks & regards Praveen kumar Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Mr. Kumar,
As per our discussion over the call, regarding billing, we would like to inform you that your complaint has been forwarded to the concerned team and you would receive an email shortly.
For further assistance, drop an email at [protected]@tatatel.co.in.
Thanks and Regards,
Customer Care
Tata Docomo.
As per our discussion over the call, regarding billing, we would like to inform you that your complaint has been forwarded to the concerned team and you would receive an email shortly.
For further assistance, drop an email at [protected]@tatatel.co.in.
Thanks and Regards,
Customer Care
Tata Docomo.
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.