[Resolved]  The Mobile Store — product not delivered

Address:Jajpur, Odisha

i booked one samsung galaxy s4 from mobile store on 04.07.2014. having order id[protected]. i paid 26941 rs for the mobile in advance. but i feel like cheated by this company. they are only telling lie, the product is still not delivered from their side. on 7th july i got mail regarding my mobile that it got dispathed through blue dart courier, and when i tracked the courier, the pop up showed, no consignment available, mobile store coustmer care told me it will take 48 hrs to update. till 9th july i am unavilable to track the guy from mobile store told me " your courier is returned by blue dart we are re despatching it" and after making 100 times call to coustmer care i got information on 11july2014 that my courier is finally coming by indian post having tracking no. Ek[protected]in and sir u wont belive that no. is also wrong, it only displayed consignment not available. i asked mobile store to refund my money and they refused it. now i am not having either money or mobile regards alok ranjan
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Aug 14, 2020
Complaint marked as Resolved 
The Mobile Store customer support has been notified about the posted complaint.
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Comments

I got my handset within 10 days . Mobile store is a good sighe to buy. It was there customer care who provided me wrong tracking no

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