The Professional Couriers — Non delivery of documents

Address:

683562

Professional couriers are not delivering the documents at the address mentioned on the envelope. This is happened several times with me. Whenever there is a documents coming in my names (in this case, sent by ICICI Bank) they just calling from their office, which is more than 6 KM away from house, & asked me to come & collect the documents from their office as they don't have service. If they dont have the service then why they accept the packet from the customers? Why should I travel from my house, which is 12 KM up & down? Professional Couriers are not doing the services in a professional way.

Earlier several times the documents are sending through professional couirers by ICICI banks are not delivered to me &Y they just send all these documents back to ICICI Bank.

Today morning (13th May 2016) I recd a call from Professional Courier's Service Office, Kizhakkambalam and asked me to come & collect a documents which is recd from ICICI Bank. I requested them to deliver the same as per the address mentioned on the envelope, the person told me that they will not deliver at my home & they will send back the documents to ICICI Bank if I not collect the same from their office. I recd the call from phone no.[protected]. (document sent vide ref no. VPL[protected].


Best Regards
KK Unnikrishnan
[protected]