[Resolved]  Tikona Network Services — Broadband

Address:	Bangalore, Karnataka, 560069
Website:	www.tikona.in

HI, My user ID: [protected] FOr this broadband connection I've paid a subscription of Rs 4326.00 for a period of 6 months validity from 13-MAY-2015 to 12-NOV-2015. Last Payment Amount Rs. 4326.0 Last Payment Date 13-May-2015 This subscription includes installation charges. But this week I got a bill of Rs. 196.00 for period from 26-SEP-2015 to 25-OCT-2015 and due date is 11-OCT-2015. I really DO NOT understand why I got this bill. As per my subscription it should valid until 13-NOV-2015. On this I called tikona customer service and also bangalore service centers many times. BUt I did not get any details why i got such wrong bill from them besides customer care responds very rudely. I mentally disturbed because of the harrasement to pay such incorrect bills. I request you to DISCONNECT this broad band connection without any further discussions. Regards, Vani B Last Bills: [protected] Bill Number: B[protected] Bill Date: 26-Jun-2015 Last Bill Date: 26-May-2015 Bill Summary Previous Dues - Payments+Current Bill Amount=Amount Due on or before* 11-Jul-2015 Amount Due After 11-Jul-2015 -2539.48 0.0 684.0 -1855.48 -1855.48 Bill Number: B[protected] Bill Date: 26-Jun-2015 Last Bill Date: 26-May-2015 CURRENT BILL DETAILS Amount(Rs.) Recurring Charges 600.00 Recurring Charge: ADBBM4M600 (From 26-Jun-2015 to 25-Jul-2015 ) 600.00 Usage Charges 0.00 Other Charges & Credits 0.00 Adjustments 0.00 Taxes 84.00 (Service Tax @ 14%) 84.00 Deposits 0.00 Current Bill Amount 684.00 Bill Summary Previous Dues - Payments+Current Bill Amount=Amount Due on or before* 11-Jul-2015 Amount Due After 11-Jul[protected].48 0.0 684.0 -1855.48 -1855.48 Bill Number: B[protected] Bill Date: 26-Jul-2015 Last Bill Date: 26-Jun-2015 Bill Summary Previous Dues - Payments+Current Bill Amount=Amount Due on or before* 10-Aug-2015 Amount Due After 10-Aug-2015 -1855.48 0.0 684.0 -1171.48 -1171.48 Recurring Charges 600.00 Recurring Charge: ADBBM4M600 (From 26-Jul-2015 to 25-Aug[protected].00 Bill Number: B[protected] Bill Date: 26-Aug-2015 Last Bill Date: 26-Jul-2015 Bill Summary Previous Dues - Payments + Current Bill Amount=Amount Due on or before* 10-Sep-2015 Amount Due After 10-Sep-2015 -1171.48 0.0 684.0 -487.48 -487.48 Bill Number: B[protected] Bill Date: 26-Aug-2015 Last Bill Date: 26-Jul-2015 Bill Summary Previous Dues - Payments+Current Bill Amount=Amount Due on or before* 10-Sep-2015 Amount Due After 10-Sep-2015 -1171.48 0.0 684.0 -487.48 -487.48 Recurring Charges 600.00 Recurring Charge: ADBBM4M600 (From 26-Aug-2015 to 25-Sep[protected].00 Bill Number: B[protected] Bill Date: 26-Sep-2015 Last Bill Date: 26-Aug-2015 Bill Summary Previous Dues - Payments + Current Bill Amount = Amount Due on or before 11-Oct-2015 Amount Due After 11-Oct-2015 -487.48 0.0 684.0 196.52 296.52