Tikona — Threatening calls

I have disconnected from the service and returned CPE and other equipment already. I have also got a mail from the company stating that the amount payable is Rs. 0/- A month later I have got a bill! I called them immediately and they have told me I need not pay anything and asked me to ignore the mail. However, I have received a new bill on July 10th! Today, I have received a call from [protected] and [protected] stating that the company has launched a criminal and civil complaint against me over unpaid bill and that I will have to attend Delhi high court for legal proceedings. Even now, on Aug 30th I am receiving the same threatening call and they are harassing me. I have tried to contact the customer care..I am waiting for a long long time but unable to speak with them. I have communicated the same via. e-mail but no response yet!
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Krishna,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAU4407 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
1-[protected]
User ID: [protected]
Dear Krishna,

Greetings from Tikona.

Please be assured that your concern listed Aug 30, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Kanth,

Greetings from Tikona.

With regards to your concern, we confirm your Tikona service has been terminated.

Post full and final calculation, you are liable to pay outstanding amount of Rs. 1, 288.91/- .

To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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