Titan Company Complaints & Reviews

Please help me with online order number tracking SFTQ[protected] email [protected]@yahoo.com [protected] Order Date 26th June 2023 and order still not fulfilled...

Complaint issued 54 days ago still not resolved and no reply...

Requesting for refund.

I saw an advertisement regarding Dmart sales, flowed the link mentioned in the advertisement and installed fake Dmart app, shared credit card credentials in that link and lost a sum of Rs. 1, 70, 000/-. The amount was transferred to Flipkart and further the suspect person purchased Tanishq Gift vouchers using that diputed amount.
Gift card vouchers
[protected]
[protected]br...

I have returned smart watch on 1st June. From then chasing with customer support for my refund but no luck. Just scripted answer that they have escalated it. Please help with refund. Order I'd: 10001542, complaint I'd:TKT-[protected]...

I ordered to make four bangles of size E. But they made the bangles of size D. Today I was called by the salesman that the bangles are ready. When I wear those bangles, I understood they made small size bangles. No follow up of the order given by the customer. Simply they say sorry. But understand our difficulties like unnecessary waste of time, traveling cost. The salesman doesn't even know the current price of gold. This is how the people...

I ordered a titan watch and returned vide order no 10017881 . It was received by titan on june 8th . Refund has not been credited till now. Its been 14 days....

Visited saltlake tanishq to excahnge my old gold.where i got 100% echange value on 22 cart gold.however i had few gold with 20 cart and few was below 18 cart .what they did is they melted 20 cart gold along with below q8 cart gold and purity was reduced to 62%.and tanishq is not given proper exchange value on my old gold and i lost almost 9000 rs bcz of this.as a reputated company how tanishq can cheat the customer while they r having a good...

I have placed an online order prior to one month and the order has not been delivered. However the product got returned to the company and they have initiated the refund one month back. However whenever I try to contact them they say that it has been initiated and I will receive the same. It has been more than one month. They are not even replying to my mails now....

I purchased gold on 12th June 2023 from Ara Tanishq store and realized that it was not liked by my wife . We rushed to the store on 14th June as there are 7 days exchange policy. When we visited the store the behavior was totally different when I visited the first time when purchasing. They were not listing anything and not showing enough ornaments to select. Also that did not provided any option to come after few days and select when they...

I was trying to buy Titan raga viva worth rps 5660 through original Titan website and the amount has been deducted from my account but there's no confirmation of purchase or order being placed. Where did my money go? Return it as soon as possible. Do the refund immediately....

The manager and staff was much poor in their hospitality......

Ticket ID: TKT-[protected]

Received fastrack reflex Apr 2023.

Stopped working with battery/charging issue in 7 fays.

Reached out to titan customer care and raised a ticket. Provided relevant video, invoice for warranty support.

Promised call back in 48 hours on May 15 2023.

So far no reply to my 7 email reminders and 4 customer care calls.

Don't have...

I purchased a diamond ring with details in atrached photo. My wife started wearing it daily since last month and today we lost the main diamond on ring as it got detached and wife was unknown about it till we saw it now
This is such a pathetic and poor quality of product which is quite opposite of what the brand advertise and charges beyond the market....

I have purchased 4 items worth about 4 lakhs. But no Tanishq encircle points received. Please sort out this problem as soon as possible. I am very thankful to you.
Name Marshal walia
mobile number [protected]....

The entire structure of the diamond ring fell from the ring. The soldered part that was a flower design has fell from the top of the ring. It is a 1.2 lakh ring.. this is soo disappointing.
I need a proper resolution for this...

Digital gold was purchased through Tanishq app. At selling the digital gold was not possible due to name mismatch with PAN. Contacted customer care through mail and chat from last 10 days and submitted all required documents in 3 times. They reply with in 48 hrs problem will be solved.

Purchasing time nothing to be asked, but selling time lot of problems was created. Every time customer care persons asking for submit documents...

I have had 3 acts with Golden Harvest Scheme of Tanishq started in Feb 2020. Given by a lady named Neelu at Tanishq Indore Store. She only subsequently opened my other 2 acts in year 2021 and 2022. Earlier I was told that I can accumulate this amt and use whenever I want to buy jewellery. Now recently they informed that as per new guidelines they cannot hold the amt more than 400 days. I understand there can be change. Now since last 1 month...

Ref. invoice no. BLH0035942 DTD 29.05.2023

I along with my family have been a long time customer at Tital Eye+, Sector 4, Bokaro Steel City and the entire team there have been very familiar with us. It is my experience during a week that I would like to have your attention. After having my eye test done at a reputed centre here, I went to the Titan showroom on Friday, 26th May'23 for the lenses to be made. But prior to that,...

I have visited the store at 10:30 hrs .I also selected bangles for purchase but I have to wait upto 12:00hrs but can't purchase due to system login failure of your store. Finally I aborted my plan . It's really disappointing for me and for your brand value also . Finally I switched to Reliance jewellery for the product....

We've been going to Tanishq since 10 years now because their gold is the most reliable, trustworthy and of good quality- thus the brand. but, sadly every time we've gone to the outlets (Pune- Bund garden) and even today (Hadapsar) branch, we've always have had some kind of an unprofessional experience with the female staff. for example, they won't be interested in what we actually want, will not pay heed to our requests for special small...