Toshiba India — Faulty Toshiba 4k UHD TV 50" tv, purchased from vijay sales teen hath naka showroom | |||||
Consumer complaints logo menuSubmit Complaint Home iconHome Question iconQuestions FAQFAQ Search search Sign InSign in © 2016 Consumer Complaints Forum If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail Toshiba / Vijay Sales — 4k uhd tv 50" has a problem in the display. Is not getting rectified. 1 Review Sh Shrreyash on Sep 19, 2016 Submit a Complaint Dear sir/ madam, I mr. shrreyash sarmalkar (customer) bought toshiba uhdtv 4k 50 inches from vijay sales, thane branch, next to tip top halls in oct. 2015. I raised a complaint in month of june 2016, as the tv display was not seen. post which vijay sales (mr. nilesh) forwarded it to manager, mr. rakesh mansukhani [protected] from m/s. jeeves & saids your problem will be resloved in a weeks time. there was no support initially from jeeves, then on few occasions he sent his technician replaced two parts, yet the problem was there & got rectified slightly. then mr. rakesh kept on giving assurances that he will resolve & finally in august 2016 said cannot help as i need to speak to toshiba representative. earlier on multiple occasions when i had asked rakesh to give the toshiba reps no, he had denied. finally after speaking to mr. deependra singh [protected] toshiba india representative he kept promising for a box packed brand new tv of same specs & sent a old repaired tv with scratches, pen marks on remote, etc. on 5th sept. 2016. i called mr. prajapati [protected] (manager vijay sales) & shared the problem, he asked me not to take the delivery. since i had lord ganesh at my place for 11days, i followed post i got free & i had categorically asked for a refund. till now they have not acted on the same. i have already sent mails to all three. request your assistance on this point as already 3 months have passed & oct. 2016 my tv set guaranty expires. Thks & regards, Ar. shrreyash sarmalkar [protected] [protected]@gmail.com Was this information helpful? | |||||
| |||||
Add a Comment | |||||
22%
Complaints
653
Pending
0
Resolved
145
+91 12 4499 6600
3rd Floor, Building No. 10 Tower - B, Phase - II DLF Cyber City, Gurgaon, Haryana, India - 122002
View all Toshiba India contact information
Post your Comment