[Resolved]  Travel Khana — non delivery of food

Address:

Mysore, Karnataka

I had ordered food on 14th November 2014 at 15:11hrs through www.TRAVELKHANA.com which was supposed to be delivered at 21:45hrs at balharshah railway station. I also got an SMS confirming that my order number was 142160 and will be delivered at 21:45hrs. I waited at B2/10 as requested by them to collect my order but there was no delivery. Hence, I made a call to the concerned authorities stating that the order had not been delivered. I was assured that I will receive my order as 6 more orders were to be delivered at the same station. To my utter amazement, my order was not delivered even at 22:05 hrs. I filed a complaint at the official website of travel khana within the next 30minutes but received no response to the same. I have details of the order, the screen shots of the message sent by travel khana confirming my order. Soon, I will be filing a complaint in the CONSUMER COURT against Travel khana.