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Travel Khana Complaints & Reviews

C
Chandra Praveen
from Hyderabad, Telangana
Aug 4, 2022
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Order not delivered 2381118

If you guys don't want to do business close the travel khana I have ordered in vijayawada and order not delivered on top that no message or call to me when I called person speaking rudely and disconnected the phone, is this the way, very disappointing service from TRAVEL KHANA, my money not returned and no confirmation, never seen such a useless Travel khana like thing, see below, if something cannot deliver to customer better close Travel...
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P
Pradhuman Sharma
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didn't delivered my order

Address:Jhansi, Uttar Pradesh

I had ordered food from travel khana but it didn't delivered gwalior and they are requested me to wait for next station jhansi and even they are unable to deliver next time too. My order number at gwalior 2280194 evening time 6.50pm. 2nd order number 2280335 at jhansi time is near about 10.10pm. Travelling at 21/02/2020 from agracantt to rourkela train number 18478 b1-17

You need to call them more 100 times and they picked...
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A
A R Technologies
from Mumbai, Maharashtra
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food not received complaint

Address:Kurla (W), Mumbai City, Maharashtra, 400072

Dear team,

we had ordered on 2nd october dinner 2 combo dal rice and 1 paneer sabzi roti from ajmer station in 12990 ajmer dadar express train.They delivered foods in marwar station without roti and without proper packing like plate or spoon etc.have complaint at the same time to customer care executive he told me to send mail to our company email address.Two days completed still nobody called me neither responded...It shows...
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S
Sumeet Sambhwani
from Wardha, Maharashtra
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order no #1880852 from travel khana was not delivered

Address:Nanded, Maharashtra, 431601

Travel khana is online food booking app available on playstore.. They provide false assurance to customers that they will food on time to customers on stations. I had ordered food on 22 jan 2019 while i was traveling from nanded to jaipur (Train no 12720) to deliver food on next day @ khandwa station. I was totally dependent on them that they will deliver food on time but they haven't deliver any food @ khandwa junction. I was hungry since...
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H
hemanndass
from Delhi, Delhi
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food not delivered at train

Food not delivered in train number 11019 on 13.11.2018.
Order number: 1783219
Food ordered online one day in advance and payment already made online.
Before the train reaching vijayawada, i rang up travel khana and asked them about delivery of food. They had no idea about the delivery and asked me the order number. After i told the order number, they confirmed that the food is yet to be delivered and the train is already...
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N
Niyanta Guha
from Guwahati, Assam
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didn't get the food that we had ordered

Address:Kolkata, West Bengal, 700014
Website:travelkhana

We had ordered two veg and one mini thali on 29th june 2018 which was to be delivered to us at kharagpur station in our ahmedabad howrah superfast express. The bill was for rs555which we paid in cash. However, after the food was delivered in a rush as the halt in the station was only for 5min, once we opened the parcel, we found that all the three platters that were delivered were mini thalis only. Portion size was very less and items that...
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S
snk597
from Baramati, Maharashtra
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food

Website:Travelkha a.com

I ordered online food through travel khana to be delivered at guntakal jn when traveling on train no11042 from arakkonam to cstm on 14 may 2018. Online payment was done by me for the money still the food was no delivered to me on the station. When i called travelkha they assured me that the delivery boy is in train only same. The food will be delivered to you. The train stopped there 15 minutes and i called 5 times to them but they did not...
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P
prasant469
from Ahmedabad, Gujarat
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Travelkhana taken money not delivered food

Address:Puri, Odisha, 752002

Prasanta panda on mar 17, 2017
Travelkhana.com is a cheat…………beware!!!Today while i was travelling from puri. To vadodara through 12843-puri adi exps along with my two friends, i ordered few items for dinner to be delivered to us at berahmpur railway station @08:56 pm. I received no. Of calls and message for the confirmation of our order and soon after we were asked to be seated at our reserved births so that the food can be...
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M
markandeya.17
from Hyderabad, Telangana
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Refund is not been paid

Address:New Delhi, Delhi, 110092
Website:www.travelkhana.com

Order no: 674910
Ordered Station :Balaharshah
Coach: S 10
We have ordered food total worth of rs.4135 and we have got food worth of rs.2490 .
Not Received items:
1) 1 veg fried rice - 85/-.
2) 7 roti paneer combo - 875/-.
3) 2 idly plates - 130/-.
4) 3 full veg thaali - 555/-.
Total : 1645/-.
And when ever we are calling they are saying that they will solve it in a...
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M
markandeya.17
from Hyderabad, Telangana
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Irresponsible on giving refund for improper delivery

Address:Srikakulam, Andhra Pradesh, 532127
Website:www.travelkhana.com/travelkhana/jsp/order.jsp

Order number:674910.
consumer phone number which is registered [protected].
Food ordered at Balharshah station, train Dakshin link (12722) coach S 10
We have ordered food total worth of rs.4135 and we have got food worth of rs.2490 .
Not Received items:
1 veg fried rice - 85/-.
7 roti paneer combo - 875/-.
2 idly plates - 130/-.
3 full veg thaali - 555/-.
Total : 1645/-.br...
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R
rannars
from Chennai, Tamil Nadu
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Food delivered

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.travelkhana.com/travelkhana/jsp/contact.jsp

I travelled from Eluru to Chennai on 22nd November 2016. So, I placed an order for Tandoori Roti with Kadai Panneer.

Whereas I was delivered with Veg Thali, which was really cold and not tasty too.

It doesnt look like fresh as they advertise in their web site.

IRCTC also advertise for them.

Very bad food delivered!!

The delivery person who came in my coach was rushing...
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K
KumarSuresh65
from Dehri, Bihar
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Worst and smelled food supply by travelkhana

Address:800003
Website:travelkhana.com

I booked food by order no.672053 for rs.371 for supply at kanpur central on 24.11.2016. The food was supplied at 20.15 hrs at the station and payment given to delivery boy.

On opening of plastic sheet of food packet a bad smell suddenly filled. On sniffing the food it was smelling badly.
It was so worst that can not be kept at the garbage side so the same was thrown from the gate.

I hereby inform to all...
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P
Pragalbh Sharma
from Mathura, Uttar Pradesh
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Food not delivered/ poor quality

Address:Mathura, Uttar Pradesh, 281001
Website:travelkhana.com

Travelkhana.com is a cheat…………beware!!!
Yesterday while i was travelling from jabalpur jn. To gwalior through 12121-mp sampark kranti express along with my two friends, i ordered few items for dinner to be delivered to us at katni railway station @08:25 pm. I received no. Of calls and message for the confirmation of our order and soon after we were asked to be seated at our reserved births so that the food can be delivered...
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V
Vinay51
from Delhi, Delhi
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Food not delivered

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:Travelkhana.com

On aug 15, 2016
I ishaan gupta is travelling to coimbatore from new delhi in kerala express on 15th aug 2016. My pnr is [protected]. I odered food from travel khana on phone. My order wad confirmed on the phone followed by two confirmation messages at 4:55 and 8.25 pm. The order no. Was 548851. The last message again playing with my belief said that the food will be delivered at tirupati station at 8.54 pm and keep the cash ready for...
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V
Vinaykgupta
from Delhi, Delhi
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Food not delivered in train

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Travelkhana.com

Aug 15, 2016
I ishaan gupta is travelling to coimbatore from new delhi in kerala express on 15th aug 2016. My pnr is [protected]. I odered food from travel khana on phone. My order wad confirmed on the phone followed by two confirmation messages at 4.55 and 8:25pm. The order no. Was 548851. The last message again playing with my belief said that the food will be delivered at tirupati station and you keep the cash ready with you. The...
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1
123manoj456
from Netarhat, Jharkhand
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Dont rely upon travel khana 'the cheaters'

Address:497559
Website:travelkhana.com

I ordered meal for my minor son shaurya, and one of his friend who were travelling in train no.18574 from kota to anuppur on 14/08/2016. I online ordered meal for them through travel khana. I ordered following items in my ordre no.547193 for delivery at katni murwara station,
1. Roti and paneer veg combo qty. - 02 price - 240/-
2. Jeera rice qty. - 01 price - 61/-

Delivery boy came at right time and delivered...
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J
jyotifeedback
from Delhi, Delhi
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Food delivery

Address:Gautam Buddh Nagar, Uttar Pradesh

Order id 462704.As per the below order my you were not able to deliver the order .Since you know the food is not available in the train what a customer will do if the order is not delivered on time.After reaching kharagpur station when i called your your customer care executive he told the order has been despatched and i will be getting the delivery.

My question to you what kind of service you are providing.If you cannot deliver...
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S
Setusharma
from Chennai, Tamil Nadu
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Non-delivery of food in train.

Address:Patna, Bihar, 800013
Website:Travelkhana. Con

I Setu Sharma was travelling to Patna from Delhi in Sampoorna Kranti Express on 15th March 2016. My PNR was [protected]. I odered food from travel khana on phone. My order wad confirmed on the phone followed by two confirmation messages at 5 :07 and 10:30. The order no. was 398810. The last message again playing with my belief said that the food will be delivered at Kanpur station. The food was not delivered and i had to sleep empty stomach....
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C
Chandan Patro
from Noida, Uttar Pradesh
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Worst customer service

Address:New Delhi, Delhi

Dear TravelKhana.com, before some days i have place order with you people and i made biggest mistake in my life, order was endorse, there was message by you people sended across to me and that guy had arrange local Road food and he has send to me that food was unhygienic and unexpected and which absolutely not worth. That food i can say even animal won't eat, i have called to TravelKhana that guy was accepting ke he has arrange pathetic food...
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A
aviral.mathur07
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst food supply during journey Delhi to Jaipur

Address:New Delhi, Delhi

With reference to my complaint no. 149162c, This is to bring to your kind notice that I hav ordered a delux thali from travelkhana.com on 30th nov 2014, after hearing a lot good about the company I thought that this dinner will make my day . It is really sad to say that my personal experience is extremely bad with travelkhana. Initially the train was running late so I was eagerly waiting for my food at alwar junction . The food I got was...
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P
peushk
from Nagamangala, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of food

Address:Mysore, Karnataka

I had ordered food on 14th November 2014 at 15:11hrs through www.TRAVELKHANA.com which was supposed to be delivered at 21:45hrs at balharshah railway station. I also got an SMS confirming that my order number was 142160 and will be delivered at 21:45hrs. I waited at B2/10 as requested by them to collect my order but there was no delivery. Hence, I made a call to the concerned authorities stating that the order had not been delivered. I...
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A
Amit Khanna VNS
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Supply of rotten meals during train journey

We were group of 38 students and 3 faculty members on an industrial tour to Manali and Chandigarh for which we booked our train meals by travelkhana.com. The breakfast was supplied to us at Agra Junction on 27 feb. 2014. The meal was packed and payment was done on receiving it. However, when we opened the packets the food was completely rotten and foul smelling. We contacted the company for the same and made a complaint for which they...
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