[Resolved] Tripgateway.in — Not received of assured gift or money refund offer samsung galaxy s6 edge plus mobile if i bye there holiday package worth 8999 | |||||
Tripgateway.in — Selling holiday package in the name of assured gift fraud Salesman calling from [protected] by saying his name as Mr Sandip Tripathi that my name has been selected by agency from IRCTC online computerise ticket and tripgateway is offering assured gift samsung galaxy 6edge plus mobile if i bye there holiday package worth Rs.8999/=.I had made online payment onbehalf of TRKOCITY HOLIDAY CONSULTANT PVT.LTD.sum of Rs.8999/=.My transaction ID was[protected]. My suspecpecion of fraud he said as per govt rules all calls r recorded n on belief i had paid amount..latter on they started deviating from there statment nd hence i requested for refund by mail. But since that date I have sent several E-mail and talked on lanline no.-[protected] but they are giving only verbal assurance regarding your gift will be delivered shortly & docat will be generated and details will posted via E-mail to you .Hence i am requested to your good office to resolve my complaint either they deliver offer samsung galaxy 6edge plus 64 GB mobile or refund my Payment Rs.8999/=. pkporwal E-mail [protected]@gmail.com pramod porwal Mon, Jan 25, 2016 at 12:05 AM To: Customer Helpdesk Reply | Reply to all | Forward | Print | Delete | Show original Dear sandip tripathi ji, i have received voucher noTG-1174.As you have committed after VOUCHER noTG-1174 you will despatch samsung galaxy s6 edge plus mobile .So please deliver samsung galaxy s6 edge plus mobile at your earliest. Our conversation on 09/01/2016 recorded with in which you had committed that your name is selected for samsung galaxy s6 edge plus mobile for receiving this you have to buy Tripgateway asia package. I have fulfill all the requirement as per your guideline pl deliver Samsung galaxy s6 edge plus mobile 64 GB memory at the earliest. thanks. from, :- pramod kumar porwal, c-9/8, kaps town ship.anumala, tapi( Gujarat)-394651. [protected] Forwarded message[protected] From: pramod porwal Date: Mon, 11 Jan 2016 18:20:58 +0530 Subject: Re: !!! Confirmation Mail !!! To: Customer Helpdesk accepted this holiday package. with regards. from, pramod kumar porwal, c-9/8, kaps town ship.anumala, tapi On 1/11/16, Customer Helpdesk wrote: Dear Mr. Pramod Kumar Porwal, Thank you for choosing a wonderful holiday package of 4N/5D Kindly refer below for the package details . - This Offer is valid for 04 persons. - The offer is a promotional offer which will cost you only INR 8999. - Offer stands valid for 4N/5D for India, Thailand and Malaysia along with all the taxes. - Offer can be utilized with our listed resort only and our resort is increasing on daily basis. - Resorts list are subject to up gradation. - Split of the package is allowed for 2 nights and 03 days on one destination and rest 02 nights and 03 days on another destination for 2 persons. - Offer is not valid for black out period i.e. Offer cannot be utilized between 20th Dec to 07th Jan of each year. - Offer is non transfer able, non cancel able and non redeem able for cash. - Offer is valid for 01 year and validity start of the package since the day of transaction with us. - Offer is stand valid for accommodation only. - Offer does not include for Meal and Transport, or any another private services. - For hotel booking you need to give 21-30 days prior intimation. You will get a welcome kit from Trip Gateway with in 10 to 17 working days in your registered mailing address with us and it will contain a booking voucher form and for booking you need to fill the Booking voucher form and send it back in to the given address with the help of given instructions and call to our customer care executive.Assured Gift as per referral plan on our website www.tripgateway.in If you have any objections or issue then please let us know. Note:- Please call us at +[protected]:30 am to 6:30 pm) or write to us on [protected]@tripgateway.in for any future means of communication. The transaction id for your purchase - *[protected]** You may check available locations, hotels and detailed terms & conditions at www.tripgateway.in . Request you to please Acknowledge the email. Looking forward to serve you *Referral Scheme :* Trip Gateway offers a referral scheme to his loyal customers. According to our referral program our customer will provide us some references (name and contact numbers of his relative or friend). Out of them, those who purchase our package we consider them a reference closed by our (Principal) customer. After that we will provide a referral gift to our principal customer who gave us references and they purchase our packages. Our referral scheme is: *No. of references closed Referral gift* 2 Travel bag or sunglasses 5 Home Theater 8 Tablet 12 Mobile phone *Please note : no exceptions to the above rules will be entertained. If you have any objections or issue then please let us know within 24 hours after receiving this mail. Otherwise, we will consider it to be acceptable by you.* FUTURE IF YOU MAKE PAYMENT TO OUR COMPANY REGARDING HOLIDAY PACKAGE JUST CONFIRM BEFORE PAYMENT ON OUR CUSTOMER CARE NUMBER +[protected] (10:30 am to 6: 30 pm) OR MAIL US [protected]@tripgateway.in. *Thanks & Regards* *[protected][protected]* *Customer Help Desk* *Tripgateway* *Contact number : 0120=6500365* *Email : [protected]@tripgateway.in * *Website : www.tripgateway.in * Organisation: Tour & travels Owner: Rahul Sewaiwar Owner Address: C 56/5 1st floor maintec Sector 62 Noida Owner City: Noida Owner Postcode: 201301 Phone Number:[protected] Phone Type: mobile :Delhi Bharti Airtel Ltd Email: Was this information helpful? | |||||
Feb 5, 2016 Complaint marked as Resolved NOW HAVE NO ISSUE & COMPLAINT IS RESOLVED.I AM HAPPY WITH THE COMPANY PROMPT REPLY.COMPANY E-MAIL ME & TELEPHONICALLY ME. TripGateWay.in customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
I am also a victim of tripgateway.in. The company is real fraud, I am approaching that I want to talk to the promoter of the company some illiterate, can't speak english kind of person come on the phone stating business head, country head. Want to take this up strongly else like us many will be victim of such fraud
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We regret for the inconvenience caused to you. As per your above
mentioned complain by you against our company regarding the
package purchased by you on Name of Pramod Kumar Porwal
dtd-09.01.2016 in favor of order ID[protected] your request is in process
and soon our customer care team will solve your complain and will get back
to you with positive feedback and for any more further assistance you
can call over customer care number[protected]/692 and you can
mail the same [protected]@tripgateway.in.
Thanks & Regards
Customer Care Helpdesk
[protected]/692
[protected]@tripgateway.in