[Resolved]  LG / LCD Jazz TV — Poor service and response

Address:

South 24 Parganas, West Bengal

Dear Sir,
I request you to kindly look into this issue for an early solution.

I have purchased a LCD TV 42 " Jazz on 27the Nov 2008 model no 42LG80 FR from Fundamental Electronics Pvt Ltd south city Kolkata.
Recently I had witnessed a problem ,my set was automatically getting off. But on 5the Nov thee screen of my TV set became totally blank and thee LED lamp on thee panel stopped glowing.
We made a complaint to LG customer care and thee Complaint ID is RNA[protected] on 8the Nov. but I am sorry to say thee thee problem is not resolved till date. I have called LG customer care twice and few times to LG franchisee at Kolkata but they are saying that thee spares are not available withe us or withe thee company. Under the circumstances I am surprised to understand how a company like LG functions. This organisation is behaving like a local electronic manufacturer. Do they want to punish people who have trusted LG brand.??????????
( More over I have made a subscription for HD dish TV and I am unable to enjoy it without my TV, I am loosing money. )

Thanks and regards
Rajeev Khanna