[Resolved]  Samsung - 32 3d Fhd Led Tv - 32es6200 — Worst Service in First by so called BIG brands-samsung TV & reliance digital shop (NAGERBAJAR-DIAMOND CITY- KOLKATA)

Address:

North 24 Parganas, West Bengal

Everytime Commitment comes wrong whenever u bought nay product from reliance digital(NAGERBAJAR-DIAMOND CITY-

KOLKATA).Yesterday (15Dec'12) i bought Samsung-32 3d Fhd Led Tv-32es6200. The only reason i bought from reliance digital

because they committed me to deliver and installed on 16th Dec'12 in written commitment.Since i need to gift some one on

that day and that was my only criteria.But everything at end of the day was false commitment from reliance.From 4pm on

16th dec'12 i started to follow up customer of reliance digital as well as the sales guy but none of them bother to send

an engineer in given time.At last they send an engineer at 9:30pm that also not of samsung,he was from LG team and he

don't have any installation report copy.Since he does not belong from SAMSUNG as well from RELIANCE DIGITAL without any

proof. I was shocked when i discuss with that guy.Around 10:30pm -16th Dec'12 after opening the whole kit of my product

and trying for last 20m in he could not install the device because he does not have sufficient accessories to install.End

the of the day my TV was not installed.Just a worst day for me.From tomorow its not possible for me to give time for

installation since i will be not available as well as i loose every hope from reliance digital in a single day.What a

worst service brand i ever experienced.I don't understand what samsung is doing here are they not informed or they least

bother to send an engineer.I need the justification by any means.