Videocon India — Advance taken for a spare for the washing machine and not returned after confirming the spare is not available

Address:Hyderabad, Andhra Pradesh

An engineer attended a service call to check the faulty washing machine of Videocon, fully automated, purchased 4 years back. The engineer informed that we need to buy a spare that may cost about Rs.6, 500! and we paid him Rs.1, 000 as advance to get the spare and received a receipt no. HYD 14 028918 dated 14.10.2014. Later he informed that spare is not available with Videocon!! We bought LG washing machine looking at the poor service backup and requested Tek Care to return the advance and still waiting to get back the advance! Request Videocon to arrange for the return of the advance paid by us more than one month back. best wishes, Krishna Rao K Hyderabad [protected]
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Dear Krishna

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@vgmail.in.

Regards,
Online Team
Videocon

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