Videocon Industries Complaints & Reviews

Team,

I am facing panel issue with my led tv 40inch. Its been more than 25 days and no resolution to it. No one even bother to respond on email. While calling customer care get only one response, it is pending. They are not sure about the eta as well.
Even tried contacting vijay sales to help priotizing the complain but these guys are not responding. Feeling helpless being so loyal customer.
Registered complain...

I Have recharged my account on 11 Jan 2020. And the recharge amount is reflected in my account. Still the service is not being resumed. We have interacted with the Customer care who put me on hold for several minuties and then hangup on the call. After several attempts on calling to customer care the service person has visited the house but still the service is not resumed. The service center person who visited the house said that as your...

Since one and half month i have complaint nearly 100 times, complaining them some channels are not coming. Whenever i call, they say technician will visit... It is one and half month, i don't understand from which planet he has to land to visit my house for recitifying the issue.

Previously, i had complaint 8 months ago, regard my second tv setup not working, they have registered the complaint, but not resolved both the issues.br...

My registered number is [protected]. You are frequently calling me with regards to your promotion like which channel to see on which number & how to subscribe for that channel. Kindly unsubscribe me from this automated calling list else i will file a complaint with consumer court. Your time starts now.
I am uk resident & currently in india for vacation & bothered frequently by these unsolicited calls from videocon d2h.
I will...

I have logged complaint regarding the videocon led tv 55 inch to service center back light problem date 07dec/2019 after one month no reply,

Its in warranty so waiting for parts replacement. Its been more than 33 days. I see its taking more time for parts replacement. Please make the parts available asap. We are facing tv issue. This is really bad service videocon is providing....

My d2h balance 400 rs deducted twice on 26th december from that day i’m raising complaints and they are saying 8working hours but till now it is not resolved and they suggested me to do recharge i spoke with more than 15 different people every time they are putting me on hold for for more than 45 min and call disconnecting
Abhishek, govind are given wrong information to even though they are managers they don’t know how to talk...

Manager abhishek using abuses with the customer when customer feels frustrated he abuse it’s quite common but the way he spoke is very irrespective and he is challenged me that how i can get refund
Is this the way you people talk with the customers and i want you people to take action

He was vey irresponsible and he don’t know how to talk i want you people to take serious on this
I already raised one complaint...

Dear sir, i am your regular customer since last 7 years recently i recharged my d2h id 62361530 with 87705 by mistake. I have called center so many times but they aren't responding well. Now i want refund of this amount as soon as possible. It happened by mistake so please do concern of my request and provide my money back.

Yours truly,

Ashok rathod
Id no 62361530...

Sir,
I have wrongly recharged ID No. 18823656 for Rs. 500 on 08.01.2020 through mobikwik.
The order no is MBK[protected]

Please reverse back the amount to my mobikwik vallet for which I will be thankful to you.
Earlier I was vidiocon d2h subscriber and i was alotted the above id.
But now I dont own any vidiocon d2h connection.
Yours fairhfully,
Biswanath Patra
Odisha, Indiabr...

I have logged complaint regarding the videocon led tv 55 inch to onida tv service. Compain was not able to see the picture clearly only voice is coming.

Its in warranty so waiting for parts replacement. Its been more than 10 days. I see its taking more time for parts replacement. Please make the parts available asap. Only on 3 years o[censored]se we are facing tv issue. This is really bad service videocon is providing.
br...

I have recharged d2h account for 3 months with d2months as on 14th december but due to technical issue from your end transfered to old setoff box no 42842860 instead off new set off box no[protected] linked with same number [protected] ([protected])
Paid with paytm [protected]
Bank transaction details-upi/[protected]/oid[protected]@p/paydth5
Account no[protected]
Paytm number-[protected]
Time 14th december...

No reception even after payment of subscription fee,
The my account details on videocon dth shows i have rs. 714.16 in my account but i am not getting any signal, even after complaining several times no response, they just say 2 things 1. We have refreshed your account and 2. We will send the technician which will be charged rs. 200/-.

They charge rs. 200/- for the technician to solve the problem which they them selves...

About 3 days we are not able to see. Our videocon dth connected tv. Because there is situated the the ' signal not available' and when we complain them on their costumer service about refund of that three days. They end our call... And not listen to us. These signal is not available by them and why we paid for this. This act is not fair them. And now they are not pickuping our calls also. Help us!...

मेरा TV 17/11/2019 को खराब हुआ था तो मैने Online complaint किया 19/11/2019 को उनका engineer आया तो tv मै motherboard मे problem निकला.
बाद मे part अभि तक नही आया service center वाले कुछ नही बताते sirf aapka part pending hai uske aalawa time ka bhi kuch nhi batate

Complaint...

November 01/2019 i requeest my videocon tv warrenty service due to dual picture. Booking id : lp[protected].

Now its more than 2 month, the service person not come back after first visit. I called more than 10 times customer care and they said its all because of "[protected]@gmail.com" and this is only info. They have. The service status is still open.

Please get back my tv from [protected]@gmail.com...

I'm a Videocon d2h subscriber, as of now i have have to pay for channels i don't want. I have accidentally subscribed one of their channels and now i can't unsubscribe it. It has been locked out and I'm forced to pay more by the company, so kindly resolve this issue . It is a blunt and blatant violation of TRAI norms.
It seems that the company is holding its customers hostage .This an unethical business model and i have contacted their...

My Current Customer Name is Vaibhav ShankarMalik, I Wanted To Change It To Radha Mohan Ray.

My Customer ID Is:[protected]

And Registered Mobile Number Is: [protected]

I am Trying to change my customer ID Since Long But Could Not Able To Reach You Guys I Have Also Complained Many Times To Customer Care But They Were Not Able To Solve My Problem.

I Am Writing You Guys So That I Can...

I am buy refrigerator from videocon 0n 2017, after 2 years compressor is foulty.
I am register complaint under warranty (Compressor).

Videocon not sent new compressor upto 3 months. When recieved product under warranty technicians ask to pay below,

Service charge -531/-
Compressor gas - 1000/-
Fitting charge - 600/-
Total - 2131/-

What rubish my compressor is under...

Dear Sir Mam

My D2h id[protected] and register name name is Atul Anant Kulkarni.but this I'd using me I.e Pranali Ghadge.and paying monthly also.so plz change its ASAP.for future connection.

customer I'd[protected]

Currently Registered name- Atul Anant Kulkarni

Change name I.e I want to- Pranali Ghadge...

Dear trai,

I have videocon d2h connection my customer id 81344569, i called for replacement of my old setup box to hd box for which there customer care executive couldn't able to help me also they don't have any way how to solve issue of a customer making them angry and then usse inappropriate words... Being a customer how to get our service done if the customer care don't have proper knowledge and way to talk with client......