Videocon Industries Complaints & Reviews

Dear,

I am long time customer in d2h. But in that time you are just provide horrible service. I recharge my account on 16 march. Recharge done but chanel not active. Many time i doing process to active chanel's. I call in your customer care services 4 time. But they are fully horrible. I have one call recording also. I have to give it social side. Firstly they not speck. If they speck they are only say call next day. I am...

I am getting too many unnecessary phone calls from your end, either from a person who do not speak english or from pre-recorded message which is an advertisement and that too at regular interval and its very disturbing. Please i would request you to kindly stop making these phone calls. By the way i have tried to put a complaint by calling your toll free number but no one is there to answer my call....

My customer i'd:[protected]
I want to select my favourite channel to recharge.. But whenever i try to select it's keep on asking rtn..
I don't know my registered mobile number.. Because i got this connection from agent.. He provided his old number without my knowledge.. Now i wanted to update my number.. Or else i have to change videocon to other network..
My new number [[protected]]...

I have purchased videocon's 32' led tv on 31-01-16 with 3 yrs warranty (Total 5 yrs warranty) now my tv is not in working condition, i am trying to search the service centre and customer care no, but i am fail to do so, this is 3rd time am trying to search the service centre this tv has given me lots of problem, in 4 yrs this 3rd time with same issue, what can do pls help me...

I m videocon d2h user, my user id is[protected]. I m facing lot of issues from this service. Last 4 month before i registered the complain for set upbox, then call center executive suggest to me that you need to changed your set upbox bcoz it's out of service, then one of engineer came to my house, he checked everything, then he started processing of change the set upbox, then he said your set upbox is out of service, it's need to be changed,...

Hello,
My customer id is 92044537, i called for engineer visit regarding faulty setup box on 10th march 2020. Next day the engineer called me from this number [protected]. He visited my premises. And he sat on the sofa idle for 20mins and said the d2h box is working fine and when he gone he took 200/- in cash for the visit. I was hesitant but i gave him anyway.

He did not do a single thing to repair my d2h connection...

There was a problem with my d2h set top box. So i called d2h customer care and raised a complaint. I was told that there will be min service charge of rs 200 that i need to pay to the engineer.

Engineer visited my place and fixed the issue. I paid him rs 200. Later i found that rs 200 were also deducted from my d2h account towards service charges.

D2h does not have a clear policy how to receive the charges from...

Hello,
I had purchased a refrigerator from rakesh electronics, kolar in march 2017 which i have been using in my hostel in kolar. The refrigerator had some problem and we called the service center for checking it up and the person suggested a change of compressor for about[protected] inr. Now, i do not have the invoice receipt of the refrigerator but have a warranty period card which says that the compressor comes under a warranty...

I get daily 2-4 spam calls even after i block all their numbers. I never subscribed to them. I don't know where they've received my number. This level of spamming is downright customer harassment, and i'm not even a customer to them. This is really shameful on the company's part. A potential customer won't end up buying your service if you keep harassing them like this. Instead, now i won't choose videocon at all for any service. Please stop...

My customer ids are[protected] and[protected]. I have been receiving promotional calls for the past 6 months or so which is bringing a lot of stress. I tried to find options to turn it off on the d2h website but could not find. Even after so many people complaining why are you not giving an option to customers to stop your promotional calls? I do not want to receive any promotional calls on the registered mobile numbers for these calls. If...

Dear team,

I want to inform you that while recharging through paytm, for my d2h pack i have put my customer id 91424104 instead of customer id 62547574.
It is wrongly credited in to someone else account. I request you to kindly give credit of amount rs. 410/- to my account immediately.
I am attaching the invoice of the above transaction.

My id[protected]
Payment method - paytm app
Bank...

Dear,
I am hopeless on videocon d2h services and processes they follow on customer service and resolution to their queries and concerns.
Big scale fraud is going on, every time videocon is adding additional channels to your package and start charging customers. Even for additional channel they don’t seek customer consent, their representatives are playing with the process and just for some incentive they are adding channels...

I had subscribed for sony happy india south football pack in my videocon d2h connection having customer id[protected], but out of 10 channels, i'm getting only 8 channels even after paying for 10. When i contacted their customer care, i was told i was supposed to get 10 channels but they don't know why i was not getting the channels...
When i asked them how to resolve the issue, they told me that they'll send a technician & for that...

I have requested for a new d2h connection in ongole.. From 7 days, it is not installed and customer care person are disconnecting the call if we ask about installation. They are convincing us to wait for 8working hours and from 7days, they are saying the same... The technician from ongole, told they wont do installation and aksed to request videocon d2h people about the issue...

They didn't installed and updated in their system...

Respected sir,
As my cable network of videocon d2h was not working properly since 3month, we had given complaint but there was no proper response towards its. But today they had sent an engineer for the repair the engineer before 3 month had charged 450 and even today he charged but the customer care of videocon said us tht it was but free but they have detected amount from our d2h recharge.
(My mobile no:[protected]) engineer...

Respected sir,
As my cable network of videocon d2h was not working properly since 3month, we had given complaint but there was no proper response towards its. But today they had sent an engineer for the repair the engineer before 3 month had charged 450 and even today he charged but the customer care of videocon said us tht it was but free but they have detected amount from our d2h recharge.
(My mobile no:[protected]) engineer...

On march 28th, 2017, i purchased a videocon 40" television from aditya vision (Gaya). At the time of delivery of the product sales manager forget to told me about integrated d2h system in videocon ddb smart then i called videocon d2h customer care and give them a ddb registration serial number to get the stb activated. But they told me registration serial number is not in list of them

Finally i want to activate my d2h connection...

Dear sir / madam,

Date of incident :- 17/12/19
Booking id:- lp[protected].
Customer name :- sunil panchal - [protected] / [protected]

This is to bring to your knowledge on the issue regarding my television which is under warranty.
I had logged a complain on 17th of dec 2019 regarding the same and was been approved for replacement of the damaged part on 18th itself. But its been 2 months...

मान्यवर, date: 18/02/2020

मेरा नाम संजय गौतम हैं मैंने दिनांक : 05/12/2015 को videocon का 32” led tv (Model no. : ledtviv32f2-a) 18500/ रु का खरिदा था जिसकी display मे 3 साल बाद ही vertical lines (One or more) आनी शुरू हो गई जिसकी सिकायत...

This is to herby inform you that i am a user videocon for more the last 7 years. This time when i registered a complain regarding no visual. Engineer came and told that our set top box is not working. He took 1750 rupees for the set top box which include a rf remote adapter and set top box and created a new id with 1 month recharge of 300. But now i got to know that this much cost only 925 rupees. So plz help me out....