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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 15

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I
irfanbkhan
Oct 9, 2022
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Service suspended over overcharged bill

Address:Pune

Dear Sir / Madam,
I was using Vodafone Idea (VI) postpaid service (Rs. 299/- plan having two connections) for the last 15 to 18 months and even paid every bill amount regularly in time. In the months of July and August, I raised many complaints regarding network issues but it was not resolved. In the month of September, I ported out VI to take Airtel services. After that VI had sent a bill for my numbers [protected] of Rs, 352/- and...
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L
lifeinaloop
from Bengaluru, Karnataka
Oct 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone postpaid - I've been charged wrongly

Address:India

I have taken VI 2999 plan for international roaming for 7 days in August ending. In september bill 2022 vodafone charged me with 11 k in bill. They told me I used data but in reality my intenet was off and I was using wifi.

During that time my credit limit was 6100 K and as per the customer care representative my services were barred when I reached my credit limit.
How come they charged me 11k when my credit limit was...
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S
salimsid14
from Solan, Himachal Pradesh
Oct 8, 2022
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Vodafone tower rent

Address:Solan (H.P.)

Dear Sir/Madam,
I am having a vodafone tower on my house roof top at Solan (H.P) for nearly last 15 years. For the last 2 years vodafone hasn't paid me the tower rent in my account which they agreed to pay at the time of contract. Despite making numerous calls to them, the issue hasn't been resolved and neither they are taking off the tower from my house.
Please suggest a most suitable method to resolve the issue ASAP....
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Vodafone has started forced pop ups after every call and sms which is a huge disruption to a user's usage. I have DND activated and flash sms disabled and yet these pop up. Vodafone is using this to advertise their plans and value added services. This is not okay. I have reached out to their customer care as well and they said that this is done on purpose and they cannot disable it....
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vikasblr
from Bengaluru, Karnataka
Oct 8, 2022
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Cannot close my connection

I am not able to close my mobile connection for Vi Account no. 73418386 as I have not been using this connection since July and was suspended due to non payment in August . I told vodafone people to stop the connection and I will make one month payment . They are not closing the connection and generating bill after bill even after suspension. With a malafide intension connection was reactivated on 29th September to collect dues from me ....
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O
omkar mypati
Oct 7, 2022
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Requesting for 3rd party SIM replacement with my wife

Address:20 Templars court, NG7 3GT

I am really fed up with Vi India's customer care service. I just came to the UK on 9th Sep 2022, I recharge my Vi number with 295 Rs international roaming plan. However, the SIM didn't work, and not received any OTP during my bank transactions. I am, repeatedly sent emails from 26th Sep to date I didn't get the correct response. I am really worried because all my bank transactions OTP are linked with the same mobile number. I am really unable...
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Address:Hissar

I had obtained two post paid mobile no of VI in March 22. Due to acute network problem in my area and after several complaint i applied for port for one of two post no ([protected]) and submitted the request through app to close/surrender 2nd post paid no ([protected]).

To my surprise, i started receiving calls from the month of Aug that i have not paid the bill for my one of post paid mobile no ([protected]), which i had already...
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R
RX Raja
Oct 7, 2022
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Pathetic Service - Over charged but no Service

I am charged Rs.588 per month but data has not been working for more than 2 months. Raised complaint multiple times but no resolution.
I did not pay the bill because of this issue. Now the number is suspended because I didn't pay the bill.
Pathetic service. VI wants me to just keep paying them without Service....
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A
Aneena Chakko
Oct 7, 2022
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Wrongly charged

I have never subscribed to these kind of games. [protected] is my number. Every month i am getting messages like this.
Hello!
Thank you for choosing to access Telsync Games,
You have been charged Rs. 10...
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A
Aneena Chakko
Oct 7, 2022
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Wrongly charged for games

I have never subscribed to these games.
But every month you are charging different amount for this. This is the message i got today.
Hello!
Thank you for choosing to access Telsync Games,
You have been charged Rs. 10...
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A
AALOKIK SHARMA
Oct 6, 2022
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First Recharge

Address:Begumpull road Meerut Pin - 250001

I have purchased a new prepaid sim card from Vodafone store, begumpul road meerut and I have paid Rs. 300 for my first recharge. Since yesterday my first recharge jas no done. The person in store whom I paid cash is not picking up my phone more responding to my messages. His name is Nadeem....
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N
Nishasiva
from Thiruvarur, Tamil Nadu
Oct 5, 2022
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Can't send sms

I can't send sms through Vodafone sim no [protected] and it shows error 29, and vi app also logged out automatically I tried to log in but I can't receive OTP....
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N
Nakul_gupta
from Agra, Uttar Pradesh
Oct 5, 2022
Oct 5, 2022
This thread was updated on Oct 5, 2022
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They keep charging money

Today at 3:05am my vi number has been charged with 10 rs for telsync games which I didn't know what it is. They keep charging 10 rs whenever my balance goes more than 10 rs. I want refund....
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S
SiddhiThakkar5
from Mumbai, Maharashtra
Oct 4, 2022
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Network issues

I'm currently studying in the UK (since 2021).I had taken my Vodafone India number with me and activated International Roaming. The number was working fine until May 2022. In June 2022, the network was not getting detected. I tried restarting the cell phone, putting the SIM in a different phone, and some other measures mentioned by Vodafone. However, the SIM was not receiving the network. Hence, I requested for a new SIM in India. I emailed...
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T
taxman trp
Oct 4, 2022
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Auto renewal of amazon prime

Address:Gurgaon
Website:[email protected]

Dear Sir/Madam,
Vodafone India has been auto-renewing my Amazon Prime membership as an add-on plan since 19th Sep’22. I have tried contacting Amazon, they're saying that there is no service activated in your mobile number and you need to contact Vodafone. I never got any SMS or email for the same. They auto-renewed it again without my consent. Vodafone has charged Rs. 1499 from me(add on my monthly bill).Now I have tried calling...
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D
Dharmesh Damania
from Mumbai, Maharashtra
Oct 1, 2022
Oct 3, 2022
This thread was updated on Oct 3, 2022
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More Money Take

Yesterday my Phone Simcard network dead so I go to Bandra East Vodafone Mini Store
Vi - Vodafone Idea mini Store
[protected]
Cort, No A/6B, Gr Flr, Madni Complex, Ak Marg, Station Road, near Bandra, Behram Nagar, Bandra East, Mumbai, Maharashtra 400051

On Above Address but He says that ₹100 taken and given me SIM but This Sim is not working after four hours bcoz this SIM given by Local Operater beside...
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M
meenal.dutt
from Noida, Uttar Pradesh
Sep 30, 2022
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Wrong bill generation

Bought a new Vodafone postpaid sim ( [protected] ) 2 months ago from Vodafone Mini Store, Daksh Enterprises Shop No 35 A Square Tower Sector 73 Near Global Indian International School, Noida, Uttar Pradesh 201301. When I bought the sim, the executive told me that after the initial payment of activation of sim and first month usage, I will need to recharge to keep the plan active. After the first month was over, I received a message that the...
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R
riyaspt123
Sep 28, 2022
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Charged for Rs. 35/week for Mazaa Games

I received a message today saying that Mazaa Games is activated. Amount charged is Rs 35.00 per week. I have not activated anything. I rarely use the sim itself. This is pure cheating!...
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C
connectsvj
Sep 27, 2022
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UNWANTED bill Amount Added in Bill Sept 2022

Team Vi,

My Mobile No. is [protected] Issue regarding Sept 2022 bill.

With great regret I have to say that once again my Vodafone bill has come in excess. This is not the first time this has happened.
Now I feel as if my words are of no value to my customers. I request from all of you that the extra amount that has come in my bill should be taken out.
And let me be assured by Vodafone that this...
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C
Chengs123
Sep 26, 2022
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IR service SMS not working

I have activated IR service to get bank OTP and it’s activated. But SMS both outgoing or incoming not working. I have registered a complaint and it’s been 4 days and nobody bothered to solve my issue
My complaint : Hello! Your complaint dated 22-Sep-2022 11:35:11 AM with reference number C[protected] is registered. We assure resolution by 24-Sep-2022 11:38:27 AM.

Hope someone responsible will take up this seriously...
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