VRL Logistics / VRL Group Complaints & Reviews

I sent 12 Fiber Roof Sheets which were booked on 2nd Dec 2022 with Docket No. : [protected] from Shiroli to Kundapur. It has reached Huballi on 3rd Dec 2022, but still not been delivered at Kundapur after 3 days. I was told that it would reach today by evening, but when I called the Kundapur Office they said that the consignment is still in Huballi. I need my delivery ASAP or else I will have to go ahead with a complaint to higher officials....

Like any other family, I preferred VRL for my journey to Bijapur yesterday with 2 tickets and my child associated. My onward journey from Bangalore to Bijapur was not questioned. But while returning from Bijapur, the supervisor asked me to produce the child's ticket. I told him that I travelled in the same way on my previous day's journey. He didn't listen all that, but forced me to buy a full ticket and no additional seat was allocated to...

I booked one courier from 'Bhadrawathi' by Sri Veerbhadra agency booking date is[protected] L.R NO = [protected] to Bengaluru SS MARKETING

BUT PARSEL STILL NOT RECEVER

KINDLY FIND THIS

Regard's
Susheel Kumar
[protected]...

Dear Sir,
i have purchased 4 pack of fertliser from delhi to thanjavur. i have received 3 pack only at thanjavur . 1 pack missing. my LR no: [protected] . pls arrange the missed item immdiate....

Hi VRL team,

This is my tracking number : [protected]. My goods were damaged during transit from malegaon to Vasai. The product had got wet and is of no use to me. The same had been informed the the staff at vasai office. In writing application was also been submitted but there is no response from your team in Vasai.

A video had been shot and submitted to the team manager. A written application with bill and...

I have reserved a ticket from kalaburgi to Dharwad on 8/11/22 for journey on 27/11/22 to my surprise I received a call on 26/11/22 stating bus cancelled I have no other option cancelled ticket and got Rs 20 deducted I have no option left at this 11th hour but to travel by taxi customer care also not responded positively asking me to approach Kalaburgi office this is highly regrettable...

My parcel gwalior to vijaywada one town one month 20 parcels are delivered in vijaywada sir every pracel my goods are thefts her...

We are completely relied on local transport companies for our logistic support.
Our current transporter VRL logistics warehouse Fasi Ali Jorhat branch, showing the same irresponsible attitude towards our losses accruing from their miss handling of our material, Goods thefts, harassing our receiving party, blaming us for their mishaps, creating our bad image and its ends with sharing our party details with competitor from where they...

To whomever from VRL it may concern,

Our current transporter VRL logistics warehouse Fasi Ali Jorhat branch, showing the same irresponsible attitude towards our losses accruing from their miss handling of our material, Goods thefts, harassing our receiving party, blaming us for their mishaps, creating our bad image and its ends with sharing our party details with competitor from where they are getting commissions in return.br...

We have booked 2 carpet delivery by vrl trasport narayana, after that they make computerised slip and gave to our person but by mistake it got lost by our person so we sent our boy to vrl transport narayana for duplicate copy they denied to provide it they asked for lr number which is written in booking slip, I want to ask them when its lost so how we can give lr number.they have just refused to any help please look into this matter asap...

LR number:[protected], booking from Ludhiyana to anakapalli but i need cang to tuni . Please do needful ....

I'm asking about my booking itam . But anakapalli branch person reply very careless and talking rudely . I don't know why. ?? Even he can't Given information why him . Worst experience...i had...

[protected] I booked in Bangalore still now I didn't get any despatch or details about my delivery
I call to Madurai branch they said past three days you material in kappalur but now they are saying from Bangalore it self is coming tomorrow you get delivery
Last three days I get wrong information...

Dear Team,

I would like to raise a concern regarding the bus delay of minimum 1.5 hours everytime I travel from Bengaluru to Athani.

Today I traveled from Bengaluru to Athani... And dropping time @athani is 7:30AM

But bus is still @Ankali at 7:30AM.
Even my last time travel there was delay of 1.5hours.

Booking numbers(PNR):
29019592
28940228
28888123br...

In Nanded our consument are daily coming I send our auto wala give doc no & company rubber stamp give send in vel office the manager so anna he no take parsal he says matril was not comming i am not office i give tomorrow later was go to delivery and not co optrare...

I sented a courier from Delhi qutab road vrl branch to chalakudy in 26/09/2022. It is not delivered till today.
I raised many complaints and i never got an proper reply or solutions. It has been more than 3 week's and i need the product immediately. I will provide the lr number below. Please resolve the problem immediately

L R number : [protected]...

DATE OF INCIDENT 09/10/2022

CUSTOMER NAME ; Reliance Retail Limited, incharge of Officer Mr.Anil, ph # [protected]

our customer received consignment under damage condition .The boxes which contained gift papers, ribbons and other goods were damaged and looked as if they were broken and wet in transit due to improper way of handling of the goods . due to that we have a loss of 2, 55, 180/- worth of goods.br...

Hello Team,

This is regarding LR number [protected] for which wrong parcel was delivered to us instead of our parcel. Our parcel is still missing with no update from VRL side after contacting several times.
Request you look into this on priority as this parcel was urgent one but due to your your irresponsible behaviour we faced lot of problems.
Please refund our money along with the interest for the product and...

Sir . aginst is takling with mobile and two wheeler mumbai to mamdabad. booking . rs-2500. but he is invoce send to 5940. and loudly taking . so kindly action sir....

Dear Sir/Madam,

Our Customer Has Booked 2 BOXES From SOLAPUR TO BANGALORE BRANCH Against LR NO:[protected] DT:[protected] TOTAL 2 BOXES But They have Delivered Only One Box on[protected] and Another Box they have Misplaced and also VRL PEOPLE Is Not Giving Clear Response For this Issue.

Please Help to Deliver the MISPLACED BOX Immediately Or Else You have to Bare the Demrage Charges.

Kindly Do the...