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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Last updated Apr 17, 2024
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West Bengal State Electricity Distribution Company [WBSEDCL] Phone Numbers

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West Bengal State Electricity Distribution Company [WBSEDCL] Head Office Address

Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan
Kolkata
Kolkata District
West Bengal
India
700091

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 4

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U
U__M
from Howrah, West Bengal
Sep 5, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
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Payment Amount to Credited to my consumer ID 135034518 In the Name of Dipankar Mukherjee

I had been paid my electricity bill payment of Rs. 3556 to west Bengal Electricity (WBSEDCL) on 02 sep.2022. on behalf of consumer ID[protected].
It shows Successfully Paid. Amount already deducted my Bank Account Same day. My payment successful reference ID is PU012245TX3MJCYZ6669. But today is 05.09.2022 payment amount Rs 3556 not credited to my WBSEDCL account till time now. My electricity bill due date is 06.09.2022. If the amount...
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K
Krishan Sinha
from Howrah, West Bengal
Sep 4, 2022
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Transactions Failed From WBSEDCL, Amount is not Refunded to my account.

Address:West Bengal, Chutipur, Kharua, Gurbari - 2, Gurap, Hooghly,

I have done 2 (two) Transactions from Uco Bank Debit Card in favour of WBSEDCL for Online Electric Bill Payment through Debit Card ending 0472 Vide Bank Transaction Id No : RECOM/PRCR/[protected] on dated. 30.08.2022 at 08:19 PM amounting to Rs. 3, 742.00 and another Transaction Id No : RECOM/PRCR/[protected] on dated. 30.08.2022 at 08:26 PM amounting to Rs. 3, 742.00 ( Both Amount Deducted from my account ). Both Transactions was failed...
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T
Tirthendu Santra
from Bengaluru, Karnataka
Sep 1, 2022
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Meter fast and bill very high as per load

Address:Kishorenagar, Contai

My consumer id is[protected] and name is Tirthendu Santra. My meter running fast and unit consumed very high as load. I all ready informed to office but they are not ready to solve it. Last reading 1370 unit on 24/08/2022 and today's reading is 1447 units. More about consumed 11 units per day which is very wrong as per load in our house....
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P
Paul12
from Kolkata, West Bengal
Aug 31, 2022
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Low voltage in afternoon to night

Address:Kolkata 700113 parthapur mahanagarh

Every day afternoon voltage started fluctuate and it's effect show till now my computer automatically shutdown and our refrigerator not get sufficient cooling light are blinking and so on we faces till now...
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S
Shrabani Sadhu Gandhi
Aug 27, 2022
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Too many power cuts

Address:Jora Mandir, Baguihati

Too many unplanned power cuts in my area, baguiati Jora Mandir. Not sure how they can provide such a pathetic service in kolkata. Absolutely rude behaviour of staffs, don't pick calls. Customers suffer because of them....
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N
Neehana
Aug 25, 2022
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No power since 4days

Address:Bidyand doon

My consumer ID is[protected], and we have no power in my location for 4days counting today.we have numerously called the electricity department but they fail to provide us any help and provide various reasons for delay service, not only that they have even switched off the phone or pretended to have network failure.we have become helpless.moreover my hometown is a remote area with scattered demographics hence, no power can increase the risk...
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I
imjsingh
Aug 20, 2022
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No service and bad behaviour.

Address:Adarsha nagar, Khurigachi, Sonarpur-700150

We live in Adarsha nagar, Khurigachi, Sonarpur-700150. We have power cut several times for the same type of issues and every time whenever we call them, they were pick 1 times out of 100 times and if they receive the call then they say our team will come and which is a false statement and if we checked our complaint status with the docket number then it will show status ‘’complete’’. Without doing anything, they change the status...
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S
Sk Ajahar uddin
Aug 19, 2022
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Load shedding

Address:SASATI (PAL PARA), SASATI,SHYAMPUR, HOWRAH, WEST BENGAL 711312

There is no electricity from the evening of August 18 to the morning of August 19. A sick person and a newborn baby have arrived at home, so I and my neighbors have to face heavy problems due to the lack of electricity every day Night, please solve the problem,...
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My consumer ID is[protected]. I have paid my monthly electricity bill of July (Rs. 8617.00/-) on 31/7/22 to WBSEDCL Billdesk through paytm. Same amount has been deducted from my bank account, but it showing unsuccessful. Please help me. I'm attaching paytm payment receipt's screenshot below....
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A
alokgupta4ever
from kolkata, West Bengal
Aug 14, 2022
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Objection on transformer installation in front of my Shop at Kaikhali ghosh Para

Address:kolkata

In front of my shop, the electric board department has started transformer installation. I would like to object to this installation as it will cover my shop and also it will be very dangerous for customers as it's just in front of my shop.

I am currently outside of India and shops are not open but it will open soon. Already one transformer on the pole is present in front of my shop but now as a part o[censored]nderground work, the...
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G
Goutam009
Aug 13, 2022
Aug 13, 2022
This thread was updated on Aug 13, 2022
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No Electricity from yesterday

Address:Vill silda Dist Jhargram WB

I have no electricity from yesterday, I have complaint so many time but the workers closed it as resolve my complaint, but they are not solved it even they did not contact with me....
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B
bishalsarkar
from Delhi, Delhi
Aug 13, 2022
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Everyday single phasing no power problems

Address:Hamiltonganj Natun Bazaar,Forward Nagar

In our area hamiltonganj Near Bandhan Bank, hamiltonganj natun bazaar area everyday single phasing no power problem . everyday vidyut sahayogi app complaint system I complaint but problems solv only one day.This problems everyday routine in our area.Please solv this problem permanently for better customer service provide....
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A
Amitkr87
from Kolkata, West Bengal
Aug 12, 2022
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Installation No required

Address:A-21, NORTHERN PARK, KOLKATA - 700070

Dear Sir

my consumer id is[protected]. I need installation no for online registration....
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S
Aug 8, 2022
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Electric bill

Address:Amtala , Murshidabad

AMAZON pay [protected]@hdfcbabk on 30.05.22 to WBSEDCL but till now my bill is not payment. I aslo attached payment confirmation to your end for ready reference

Pls refund my money to my sender bank or marchant

For SUKDEB BISWAS...
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D
Dolon Ghanty38
Aug 4, 2022
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No power in our village

Address:Srirampur,Andal,713321

In west bengal Srirampur, andal today we have no power from 11 am...
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M
Maitreyee Nandy
Aug 3, 2022
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Billing complaint

Consumer Id:[protected]
Installation N0.: 8737225,
Meter N0.-BB0018250

I am surprised and quite shocked to receive the electricity bill amounting Rs. 1696 against electricity consumption for the last three months (May – July, 2022) at my residence. I have not stayed in the said address for the last two years. Needless to say there has been some anomaly. The same thing happened in 2020 and 2021. But then,...
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M
MD Rijwan Ahmad
from Asansol, West Bengal
Aug 2, 2022
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No electricity from 6 hours

Address:Muslim pata, old sitarampur, PS: Kulti, Pashchim Burdwan

Hi Sir,

We are suffering no electricity from paste 6 hours. We always face same issue intermittent....
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B
Binoy Kundu
Jul 29, 2022
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Low voltage problem

Address:Vivekananda road, Champadali more barasat

From 11 30 am till now the low voltage problem is not solved...
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U
Ujjwal93@
Jul 28, 2022
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Tress branch are dangerously hanging over cable

Address:Village TELINEO PARA PO PARULIA Ps. Purbasthali purba BARDDHAMAN

Our cable is getting demanged day by day as our neighbours tress are hanging dangerously over our cable connection.In previous 5 years We have to change the cable 3 times due to tress branch.We have already requested them to cut the trees but the owner of the tress denied to cut the trees.If the tress are not cutted any time accident will be happen.Threfore plz consider my appeal and take necessary action to cut the trees it will be very...
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S
SujataDasKundu
from Kolkata, West Bengal
Jul 26, 2022
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Amount Debited from A/c towards WBSEDCL but not reflected in Payment History

Address:Kolkata

Sir,

I've paid the electricity bill through Google Pay using the QR code which was given in the bill. The amount was paid on 06th May 2022. But still it is not reflecting in the download payment receipt area in wbsedcl site. Please look into the matter as soon as possible. Attaching the screenshot of my payment as a proof. I also didn't get any message after completing my payment. Consumer ID:[protected]....
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