[Resolved]  Whaaky.com / Way2Online Retail — Order no: s[protected] product: nokia 1110+samsung guru gt e-1200 new

Address:Hyderabad, Andhra Pradesh, 500018
Website:www.whaaky.com

Dear sir,

Order no: s[protected]
Product: nokia 1110+samsung guru gt e-1200_new

I had placed an order with whaaky.com, vide order no s[protected] dated 19.11.2016 for nokia 1110+samsung guru gt e-1200 @ rs. 944/-. I had made the payment through credit card. But i received fault pieces. I returned their product on 28 november’2016 and they received on 29 november’2016 through dtdc courier docket no. H56074472. But till now they have not refund my amount. When am calling to the customer care there is no response. My humble request is to please help me out in this.

Thanks & regards
Manish jadav
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Feb 10, 2017
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Dec 14, 2016
Nirmal Kant Shukla's response
Order no.s[protected] date 2.12.2016 not recive
Verified Support
Jan 09, 2017
Whaaky.com / Way2Online Retail Customer Care's response
Dear MANISH JADAV,
Order no: - S[protected]
This is to inform you that we have refunded your amount in your account. Kindly check your account.

The details pertaining to the refund are as below:
Transaction Ref id: - [protected]
Refunded on: 17th December 2016

Thanks Regards Whaaky Team
Complaint comments 

Comments

My book power bank not receive order no.S[protected] date.[protected]
Whaaky.com / Way2Online Retail Customer Care's response, Jan 9, 2017
Verified Support
Dear Nirmal,
Order no: - S802047211
We are here to assist you better. As per our records, your product was delivered to you on 15th December 2015 Through Dotzot Courier
You can also track your order in below link
Courier Name: Dotzot
Consignment Number: 700008255707
http://dotzot.in/index.php
Thanks Regards Whaaky Team

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