[Resolved] Xolo Mobile — Bad behavior with all custumer and not do help the custumer | |||
Dear sir / mam My mobile xolo play 8x - 1100. . I purchase it 5 apr 2015 Imei number - [protected] Work order date[protected] Work order no[protected] Service center address - guru vallabh care center, alwar (Raj) , 301001 Care con no - [protected] My mobiles home key back key and option key not work. . I am going to service senter. . Under mg. Mobile. Nokia care, i dont know about the process so i give them my orignal bill, , after they cheak my mobile says that 10 working days your mobile return. . I agree for this but when i asked for my bill then one girls her name nikita, , she do bad behavier, Again my mobile show mistake of not charging, Again i visit there, , but again she doing bad behavier, , i have 3 problam in my mobile, 1 - not charing 2 - my battary not work proparly 3 - airphone But she says that one time we take one complaind. I says that i cant come again again here, i dont have time then she says that. Take your mobile and go. . Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jul 28, 2015 Xolo Customer Care's response Dear Customer,
Greetings of the Day!
Thank you for addressing your concern to us.
We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone.
This is in reference to your email dated 28.07.2015 regarding XOLO Smartphone; we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively.
Warm Regards,
Bharti Rawat
XOLO Care
[protected]@xolo.in
www.xolo.in
Verified Support Aug 11, 2015 Xolo Customer Care's response Dear Customer,
Greetings of the Day!
Thank you for addressing your grievance to us.
This is to your email dated 01/08/2015, regarding your Xolo Smartphone . We would like to inform you that your handset has already been for dispatched from our end.
Further, we would like to request you to kindly provide us some time our service centre team contact you shortly.
Warm Regard’s
Bharti Singh Rawat
Xolo Care
www.xolo.in
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