[Resolved] Xolo Mobile — Never buy Xolo Phones

alicrm

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

Xolo Win Q900S Issue : Network Problem Work Order #[protected] ****** Do not buy Xolo Phones, please*****. I do not want other to feel the pain... Best phones are from **Micromax I initially had speaker problem, visited Xolo service center twice. Later had *** problem with network, ** Gave my phone 30 days ago for repair. I spoke to 13 agents of Xolo, they say its under repair ( Is that an Aeroplane to repair for 30 days) Now, they want me to wait for 15 more day ( ** so, 45 days for repair***) I have also gifted the same phone to my friend ( now in Germany & he also has the same problem) Note : They are selling the same model online, but they don't have the same model to replace my phone

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Complaint marked as Resolved

Verified Support

Apr 23, 2015

Xolo Customer Care's response Dear Mr. Ali, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 17.04.2015 regarding XOLO Smartphone (Q900s WIN); as discussed we would like to inform you that we have dispatched the handset and same will be received by the service centre at the earliest. For your further assistance please note down the DTDC Track Order number: V22070142. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in