[Resolved]  Xolo Mobile — Xolo mobile display issue not getting support from flipkart & xolo service center

Address:411004

Hi, it is more than one month my mobile is with Xolo service center but they are unable to provide me the solution. i have raised the complaint with flipkart as well. xolo Q900S black workorder number[protected] Regards Amol Patil mobile [protected] [protected]@yahoo.co.in
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Complaint marked as Resolved 
Xolo customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2015
Xolo Customer Care's response
Dear Mr. Patil, Greetings of the Day! Thank you for writing to XOLO. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your post dated 19.11.2015 regarding XOLO Smartphone Q900s; we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in
Verified Support
Dec 04, 2015
Xolo Customer Care's response
Dear Mr. Patil, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 19.11.2015 regarding XOLO Smartphone Q900s; as discussed we would like to inform you that we have dispatched the handset and same had received at the service centre. Hence, we request you to visit respective service centre and collect the handset as per your convenient time. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in
Complaint comments 

Comments

Once I raised issue on this portal immediately after 1-2 min I got call on my cell phone from [protected], the person mentioned as he is Xolo customer care executive & told me that we are unable to resolve the problem of mobile phone but company is refunding whole amount in Mobikwik wallet, And then he was asking me the details about card or netbanking to transfer money from Company's account to my account.

So I thing, there is some-one who got my current complain with contact number & was trying to stole money from my account.

So requesting to please verify & confirm about the same.

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