[Resolved] Xolo — Network problem during dual-sim mode | |||||
Dear Sir/Madam, I Sumant kumar Sharma on -22/Non/2015, 20 days before i bought a [XOLO ERA HD]mobile phone from you.I have discovered that the phone has the following problems:: listed below @ NETWORK ISSUE I cant abe to operate dual-sim, only PRIMARY SIM is having the network.SECONNDARY SIM is not having a network with BSNL Sim.And now i am totally Frustrated. Was this information helpful? | |||||
Complaint marked as Resolved
Xolo customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
XOLO Customer representative even not answering my call.And now i am totaly frustrated.
Reply
Dear Mr. Sharma,
Greetings of the Day!
Thank you for writing to XOLO.
This is in reference to your post dated 14.12.2015 regarding your complaint for your XOLO Smartphone ERA HD. We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint.
In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Sandeep Dey
XOLO Care
www.xolo.in
Greetings of the Day!
Thank you for writing to XOLO.
This is in reference to your post dated 14.12.2015 regarding your complaint for your XOLO Smartphone ERA HD. We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint.
In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Sandeep Dey
XOLO Care
www.xolo.in
Dear Sir/Madam, I Sushil kumar on -16/Non/2015, 1month before I bought a [XOLO ERA HD]mobile phone from you .I have discovered that the phone has the following problems: on 12th December 2015 at home I cant able to operate my phone because zero network signal, I have been also complaint our networks provider but till the date no any solution, I can't receive or dial any call at home, please help, what can I do
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