[Resolved] Xolo — no signalbars shim1/shim2 and hangsup | |||
8x1000 hive mobile purchesed through indiatimes online . I have received on 26/08/2014. I openthe parcel on 28/08/2014. In set the shims 1&2. Phone not showing signal bars. So i immedeatly i went on the service center coimbathore f1infosolution&servicesp they also checked pisycaly and other shims also fit and checked no signalbare. Then they put doa case. Workorder no is[protected]. They also speek with customer care puerson and inform the problam. Service person send mail to your side.He says with in two days you get conformation order from xolo. But to day i speek xolo customercare officer 01/09/2014.At 10.50 am. He says not up dated the workorder.[protected]. What isthe problam your side.Customer cane spend rs 14000/= pl kindly make to replace the new one and sed Conformation orderto service center # new one is defectiv product . Service center code no 8702 M.Ravichandran Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Sep 19, 2014 Xolo Customer Care's response Dear Mr. Ravichandran
Thank you for choosing XOLO Smartphone.
This is in reference to your e-mail dated 01.09.2014 on https://www.consumercomplaints.in regarding your XOLO Smartphone 8X-1000. We would like to inform you that your complaint is under process and we will respond you within given time frame.
We appreciate your kind patience and assure you of our best services, always.
Warm Regards,
Sudip Banerjee
XOLO Care
[protected]@xolo.in
www.xolo.in
Verified Support Sep 20, 2014 Xolo Customer Care's response Dear Mr. Ravichandran
Thank you for giving us a chance to assist you.
This is in reference to your complaint dated 01.09.2014regarding XOLO Smartphone 8X-1000. We trust that the provided solution is pleasing and no further issues at your end.
If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you.
We value your relationship with XOLO and assuring of our best services, always.
Warm Regards,
Sudip Banerjee
XOLO Care
[protected]@xolo.in
www.xolo.in
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