[Resolved] Xolo — not received under repairing mobile till 1 month and above | |||
I have xolo Q700 mobile which is in warranty period. I have given it to A.B communication Baroda ( work order number[protected] I have given it on 25 sep 2014, not get it till the date .I have complained many times in xolo care. they just said that it is in under process. thay dont give me the date when I ll get my cell. I have lost my 15 % of warranty period in repairing time. I am not able to manage my work without my cell. Please do needful to get my cell back immediate. Thanks Ajay mo-[protected] [protected]@gmail.com Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Nov 04, 2014 Xolo Customer Care's response Dear Mr. Karangia,
Greetings of the Day!
Thank you for addressing your grievance to us.
This is to your email dated 30/10/2014, regarding your Xolo Smartphone. We would like to inform you that your handset has already been for dispatched from our end.
Further, we would like to request you to kindly provide us some time our service centre team contact you shortly.
Also, we would like to inform you that you may track online through DTDC Courier & Cargo Ltd: V19078517
Warm Regard’s
Bharti Singh Rawat
Xolo Care
www.xolo.in
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Greetings of the Day!
Thank you for addressing your concern to us.
We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone.
This is in reference to your post dated 30th Oct’14 regarding XOLO Smartphone (Q700); we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Saurav Singh Chaudhary
XOLO Care
[protected]@xolo.in
www.xolo.in