[Resolved] Xolo — Regarding mobile repire pending one & half Month work order[protected]

MAK1982

from Patur, Maharashtra

Address:

Jabalpur, Madhya Pradesh

I have given my xolo Q1000 OPUS black mobile for repire having issue in display and Sound on dated 09.10.2014 at Excellant Solution Jabalpur MP . Over a period of one & half month pass but no response from customer care or customer toll free . Please help me in this case otherwise i am going to court for justice Mohammad Aslam Khan [protected]

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Complaint marked as Resolved

Verified Support

Nov 08, 2014

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 07.11.2014 regarding your complaint for your XOLO Smartphone Q1000. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in

Verified Support

Nov 08, 2014

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your concern to us. We sincerely regret the inconvenience caused to you on your dealing with Xolo Smart Phone. This is in reference to your email dated 07.11.2014 regarding Xolo Smart Phone; we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in

Verified Support

Nov 17, 2014

Xolo Customer Care's response Dear Mr. Customer, Greetings of the Day! Thank you for addressing your grievance to us. This is to your email dated 07/11/2014, regarding your Xolo Smartphone. We would like to inform you that your handset has already been for dispatched from our end. Further, we would like to request you to kindly provide us some time our service centre team contact you shortly. Also, we would like to inform you that you may track online through DTDC Courier & Cargo Ltd: V19593526 Warm Regard’s Bharti Singh Rawat Xolo Care www.xolo.in