[Resolved] Xolo — Xolo black 1x/flip cover | |||
I received my mobile by snap deal.process speed is good..the drawback is protection.why because, the back side of the mobile was covered with glass, so it leads to damage while sometimes...so please release flip cover for that mobile...please give a valuable reply... Was this information helpful? | |||
Complaint marked as Resolved
Xolo customer support has been notified about the posted complaint. Verified Support Dec 15, 2015 Xolo Customer Care's response Dear Customer,
Greetings of the Day!
Thank you for sharing your feedback.
It is our best endeavour to provide you with impeccable product experience at XOLO.
This is in reference to your post dated 11.12.2015 regarding your feedback for our XOLO services. Please accept our sincere gratitude for taking the time in writing to us and for the effort made by you in sharing your valuable feedback.
Your feedback will help us in our endeavour of achieving service excellence.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Sandeep Dey
XOLO Care
www.xolo.in
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 3 Comments | |||
Comments
Dear Customer,
Greetings of the Day!
Thank you for writing to XOLO.
This is in reference to your post dated 14.12.2015 regarding your complaint for your XOLO Smartphone. We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint.
In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Sandeep Dey
XOLO Care
www.xolo.in
Greetings of the Day!
Thank you for writing to XOLO.
This is in reference to your post dated 14.12.2015 regarding your complaint for your XOLO Smartphone. We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint.
In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Sandeep Dey
XOLO Care
www.xolo.in
Flip Cover is not so good as it's window is without a glass, It means window is to provide scratches on the screen and the tempered glass is necessary for the device. Flip cover should be manufactured like Samsung Galaxy Note 3 in future.
Xolo Customer Care's response, Feb 24, 2017
Verified Support
Dear Mr. Khan,
Greetings for the Day!
We value the importance of your concern.
In response to your feedback, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on 1860-200-7500, from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
[email protected]
XOLO Care
www.XOLO.in
Greetings for the Day!
We value the importance of your concern.
In response to your feedback, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on 1860-200-7500, from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
[email protected]
XOLO Care
www.XOLO.in
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No solution provided