[Resolved] Yatra.com — Refund of Flight Tickets | |||||
Hi, I have booked a Flight ticket through Yatra. Details Provided below: Travel Date: 20th October 2020 Flight: Air Asia Booking ID[protected]. Unfortunately, I have received the message from Air Asia about cancellation of the Journey. In continuation, they are providing Full credit for the cancelled tickets. Also, I have to apply for cancellation from Yatra website (as the ticket has been booked from there). I followed the instructions and I found that I will get only a partial refund which is Rs.199/-. I have tried Yatra's customer care number but it was not working. I mailed them but no reply. Just because of the delay my ticket was not cancelled and hence not being paid any amount. Multiple follow ups but no response from Yatra Side. Was this information helpful? | |||||
Aug 10, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Oct 29, 2020 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that we have raised the refund request with Airline under case reference number 76861015. Please note all refund requests are subject to validation and Airline would takes 10-15 working days to process the refund. Request your patience in the interim. Regards, Yatra Care
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