Yatra.com — ticket amount refund

Address:Hyderabad, Andhra Pradesh

I had booked a ticket from guntur to hyderbad on 20 Dec 2014|22:50 on yatra.com with the Booking Reference Number[protected] for deepak travels volvo bus and i got a call from deepak travels guntur 7:30pm at that the bus which i have to travel has been cancelled, deepak travels didnt showed me an alternate option for me and said that go and book in another travels and i had went to hyd by apsrtc i didnt get my ticket amount refund so please consider my request and make my amount refund as soon as possible
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Dear Prudhvi,

Thanks for sharing your reference ID. We’ll get back to you shortly. Apologies for the inconvenience.

Best Regards
Yatra Care
Dear Prudhvi,

Regret the inconvenience caused. We are looking into your query and would respond to you at the earliest . Request your patience in this interim.

Thanks,
Yatra Care

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