[Resolved] Yatra Online — Ticket booking failed and amount was deducted . | |||||
I tried railway booking ticket and did payment via Paytm wallet. But unfortunately ticket wasn't booked giving "website fatal error" and amount was deducted from paytm wallet . Please look into this matter . Unable to register complaints as website throws technical error message. Was this information helpful? | |||||
Jan 18, 2017 Complaint marked as Resolved thanks for support Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jan 18, 2017 Yatra Online / YatraTrip.in Customer Care's response Hi Rashmi, Regret the inconvenience caused. We request you to please share your email id used for the booking to locate the transaction. Thanks, Yatra Care
| |||||
 2 Comments | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
2577
Pending
347
Resolved
1923
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
Regret the inconvenience caused. Would request you to share your contact details as we are unable to locate your booking or transaction details from the above mentioned reference number.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.
Best Regards,
Yatra Care