[Resolved] Yatra Online / Yatratrip.in — bus refund

Ghulam Hasan Ansari

Address:

6th & 11th Floor, Tower D, Unitech Cyber Park, Gurgaon Sector 39, Gurgaon - 122001 (Opposite HSBC Bank)

I was booking bus ticket from yatra but my transaction failed twice i waited 10 days but still not get any refund i mailed 10 times to yatra but no response from there also there is no option to call customer care my detailes are as follow -
date of transaction -19/09/2020
payment mode- mobikwik wallet
bank name - mobikwik wallet
amount charged - 1660
transaction id[protected]
email id - [protected]@gmail.com

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Aug 6, 2021

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2020

Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that we have forwarded the request to our concerned team to initiate the refund for your booking. We would request you to please allow us 3-4 working days to further address your refund query and solicit your patience. Regards, Yatra Care