Yatra Online / Yatratrip.in — Convenience fee charged in Pandemic | |
Which type of convenience it is? I did not travel because of the cancellation done because of Government regulations in Pandemic. So, Yatra has exploited me by holding my convenience fee. However, Government of India claimed 100% refund against cancellations done because of Pandemic. I request you to release my 300/- as early as possible. Was this information helpful? | |
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
This is with reference to your complaint regarding the convenience fee.
We have informed you that convenience charges are non-refundable, hence we cannot refund the same.
Regards,
Yatra Care