Yatra Online / Yatratrip.in — Non reverse of amount deducted Rs 6154

MdMahasin

Address:

Vill-Doli deul chak, PO- Churaman (WB)

Sir, I have booked a ticket on 18 Sep 20 for that an amount of Rs 6154 is deducted but ticket not confirmed. I have emailed to yatra.com several times (as attached) but they yet not initiate any action. I have attached all the details of correspondence please do the strict action against the yatra.com to reverse my amount deducted. Booking ref number is[protected].
Thanks
Md Mahasin

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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2020

Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We have checked the payment status at our end, the payment has not been received. Your Bank should auto reverse the amount within 2-4 working days. Would request you to kindly connect with your Bank for further details. Please feel free to connect with us again if required. Thanks, Yatra Care

Oct 07, 2020

Updated by MdMahasin Please share your hdfc bank statement of 18 September 2020, which I will submit for further queries

Oct 07, 2020

Updated by MdMahasin Payment made on your [protected]@hdfcbank account. Please provide the account statement of 18 sep 2020.