[Resolved] Yatra Online / Yatratrip.in — rail ticket payment deducted but ticket not received | |
Dear yatra.com i make 2 rail tickets from mukeria to delhi on 16 aug 2017 amount of rs 559.00/- is deducted from my pnb account which is through otp generated by pnb bank but tickets not receive by me through email or massage no any type of trasiction id show to me but ammount may deducted so please find and refund my amount which is deducted i have no need of ticket now thanks Was this information helpful? | |
Sep 24, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Aug 18, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Would request you to please share your Yatra booking reference number and your registered e mail address so that our team can assist you further. Thanks, Yatra Care! Verified Support Aug 18, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Regret the inconvenience caused. We request you to please share your email address used for the booking and amount charged for us to locate the transaction. Thanks, Yatra Care Verified Support Aug 22, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Regret the inconvenience caused. We request you to please share your email address used for the booking and amount charged for us to locate the transaction. Thanks, Yatra Care | |
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+91 95 5580 0800 [Customer Support]
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+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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Contact me before cancelling
Greetings from Yatra.com! We have received your query & would respond to you at the earliest. Request your patience in the interim.
Best Regards,
Yatra Care
Greetings from Yatra.com!
Would like to inform you that as we have checked our team was in contact with you and they have informed about the cancellation charges and refund amount and you ask time to think for this. Hence, we are changing this post to resolved from our end. Kindly feel free to write us for any query or call us on our call center no. 9555 800 800.
Thanks
Yatra Care