[Resolved] Yatra Online / Yatratrip.in — unable to book using credit shell amount | |
Pnr# nempja As confirmed by spicejet, the full amount was refunded to yatra on 13th june. But while following the steps to book tickets through yatra, i'm not able to see ant option of 'book using airline credit'. Unfortunately, there is no contact number or chat to speak to a support agent. Hence i logged a ticket through portal but there is no sla or acknowledgement. Hence, i need to wait for an indefinite time to book tickets using credit shell. Otherwise, need to forget the amount for urgent travel. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |
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+91 95 5580 0800 [Customer Support]
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1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
We regret the inconvenience and delay in response. As checked and want to inform you that your refund of INR (13852.00) was processed from our end on 17th June into your Yatra wallet user money. Please note you can avail the complete amount in your future booking and the same can be used on the product offered on Yatra.com in one go and there is no validity for the user money, can be used any time at your convenience.
Regards
Yatra Care