Yatra.com — non refund of cancelled spicejet PNR PC436K with yatra booking ref no.[protected] dated 10 April 2015 reg:

Sir, I cancelled the booking PNR PC436K on 9 April 2015 by contacting spicejet customer care through phone, as the flight was rescheduled 1hr more than the schedule time. But the money wasn't credited to my account till now. On 28 April, I got a reply from spicejet saying that the money has been credited to yatra travel agent account on April 14th and it is told to contact the same travel agent for the refund. The PNR no is PC436K and yatra booking reference no is [protected] dated 10 April 2015 from cochin to chennai. What should i do? Kindly attend the same at the earliest.
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Kindly attend the same at the earliest.
Dear Ms. Unnikrishnan,

Greetings from yatra.com!

Regret the inconvenience caused. We have received your query & our team would respond to you at the earliest. Request your patience in the interim.

Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com

Best Regards,
Yatra Care
Dear Ms. Unnikrishnan,

Greetings from Yatra.com!

Refund of INR 1, 699.00 has been initiated from our end on 29 April and it will be credited into your account within 5-7 working days. Same has been sent on your registered e-mail address with us. Request your patience in this interim.

Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com

Best Regards,
Yatra Care
i request you guys please don't use Yatra for ticket booking. Yatra is cheater they have deducted 12222/- from Credit card and after one
year they have refund me but still they didn't compensate me as they commited.

people are unprofessional irresponsible and they are not bother about customer money i ever seen such worst company it's like dead man running the company.

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