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Yepme.com Customer Care

VAS Data Services Pvt Ltd / Growthways Trading Pvt Ltd

312 F, 3rd Floor, Centrum Plaza, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1800-103-4490
Mobile:+91 (0) 120-4851250
VAS Data Services Pvt Ltd Corporate Office
Address: 312 F Centrum Plaza, Golf Course Road, Gurgaon, HR 122001, India
Phone:+91 124 495 1830

Trade Enquiries & Bulk Orders Contact Number: +91 8287837799
Email: trade@yepme.com
 
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Yepme.com Complaints & Reviews

Yepme.com - order number - 6137065 - money deducted in failed transaction

User
 Sneha Bo on Apr 19, 2014
I had ordered goods worth Rs 995. My order number is 6137065. But somehow the payment was considered failed. But still the amount got deducted. I checked my bank statement for confirmation and that was true. I then mailed to customer care about this. After a lot of trail mails, I didn't get any response after some time. I had even mailed my bank statements. But no response. When I tried to mail back, it said unused email. So i tried to add complaint on the site. still that said that your order has been cancelled and cannot add a complaint. I even tried to call but the customer support don't pick...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - 6264265 : product replacement

User
 swatr6 on Apr 18, 2014
Hi Team, Please note that the product Yepme Surge Sports Shoes- Red with Product id 6264265 needs a replacement as the order placed was of size : 9 ; but the delivered shoe size is 6. Could you please replace the product with size 9. I was asked to submit the photocopy of the product and i have sent the details via email and also providing it here as a proof. Thanks & Regards, Swathi...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - No refund

User
 ashok86 on Apr 18, 2014
I ordered (ORDER NO:5653780)3 pair of sandals for 458Rs through net banking. I was shocked to find those are wrong sized.I asked for a refund.They told me to send it back on my own cost. I once again spent Rs 130. They have received the product and now not refunding anything. I have called the customer care many times and spent nearly 200Rs. Eveything in vain.Still after 1 month I didnt get any refund or replacement.I even sent a copy of bank statement as per their words. I think Yepme can beg instead of stealing...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - I didn't get my refund.I wont to got my money.

User
 Charvi Shruti on Apr 17, 2014
hi sir my names is Shruti, my complaint against to YEPME.COM .I ordered a product from YEPME.but product quality is not good so, I had return this product to YEPME on 22Feb014 and I offer for refund by YEPME. Till now i did not get my refund back they are gave fake commitment to me. It's been more than a months.I am waiting for the refund of these return and the postal charges will be there . My order detail is- Order no.-5187793 Product- Denim blue shoes (24549)YPM Product charges-Rs-499/- Post charges-Rs-101/- I got my money back.pls helped me......
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Payment NOT refunded against non-delivery

User
 nigam73 on Apr 17, 2014
I have ordered three products from Yepme.com(order no. 5870574) against which they delivered only one product(which is also different from ordered one) for rest of two products(Code: Yepme30684 and Yepme15803) neither they have dispatched material nor they are refunding money, every time I mail it on their customer care id they replied to contact on customer care no. on contacting their customer care no.(0124-6120500) the customer care executive keep us on hold for several minutes and then they say we are transferring your call to our senior after which no one responds and phone goes continuous...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - Yepme does not refund the Payment of Failed transaction since 3 months.

User
 amritac on Apr 16, 2014
PLease register my complaint for the the following, for failed transaction with merchant site : YEPME. However my account has been debited on 27th January but the order was not generated. I was sure that the payment gateway will revert back my payment of the failed transaction like as always. I am pursuing about this matter since long with the YEPME. But with no result, everytime i am getting a system generated email from them. Please look in the matter, and I strongly feel ICICI should de-list this merchant from its online transaction list, worst experience ever had transacting with YEPME,...
Complaint comments Read comments [2] Complaint category Online Shopping

Yepme.com - Yepme asking for Bank account statement for last 3 months

User
 amritac on Apr 16, 2014
This is what they write,

Dear Customer,

We appreciate the opportunity to assist you.

This is with reference to your concern regarding order id 5200315.

We wish to inform you that kindly share the updated bank account statement from 26 jan to till date. So we can assist you further.

In case of any further assistance or feedback, please feel free to contact us at 0124-4750200

Assuring you of our best services always!


Warm Regards,
Customer Support Team-LI
Yepme.com...
Complaint comments Read comments [1] Complaint category Online Shopping

Yepme.com - Yepme does not refund the Payment of Failed transaction since 3 months.

User
 amritac on Apr 16, 2014
Worst experience shopping with Yepme.com, I think this website should be banned from online transaction. All the banks should de-register themselves from YEPME. I have made a transaction of Rs. 419 with Yepme on 26th January, order id 5200315; which turns out to be a failed transaction and money got deducted from my account. But I am yet to receive back my money for the same, despite of calling them 100 times, or sending several emails, nothing happened. Even if I have forwarded the all the transaction details Bill payment confirmation from ICICI bank on February 01, 2014 with reference...
Complaint comments Read comments Complaint category Online Shopping

Yepme.com - oversize shoes

User
 NITESH INGLE on Apr 15, 2014
Dear sir Myself Nitesh Ingle chinchwadgaon pune . I have ordered online yep me shoes and received but unfortunately shoe is oversize than ordered my order no is6331058 sir plz look on that matter strict action that matter my mobile no is 81497981972 & Email ID is nitesh.ingale@gmail.com Thanks&regards Nitesh Ingle...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Pending Refund

User
 raons21 on Apr 14, 2014
Hi, My refund against order No. 5151844 is long pending. Product against this order no. was returned around 15th of Feb 2014 but still the money is not refunded. All necessary compliances as required by company is already done. plese help. Rgds/Shrinivas...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - No Refund after goods return

User
 challapureddy on Apr 14, 2014
Hi, I have order a sarry for my wife online through yepme.com on 14-Dec-2013, Order No: 4504149 after receiving the sarry we don't like it so I returned the goods with in a week through DTDC courier consignment No: V15662874, as per the terms & conditions of the company I have to get the refund with a month from the date of the goods returned. But till now I did not get it, I wrote many emails to the customer care always they say the same answer as like the issue has been sent to the concerned department I will get the money soon, but this has been 5 moths now. Please help me in this....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - refund money

User
 vaibhavrohatgee on Apr 13, 2014
Dear all
I vaibhav rohatgi from agra i just placed my order in yep me around 20th of march and due to some technical problem my order is cancelled from my side i request yepme to dispatch teh same order to me but they refuse and i called him so many times to refund my money i saw him wesite shows they tke only 7 days to refund afterr my telephonic conversationa dn snapquote they chnage 7 days to 10 days now they are not returning my money they make me fool they told they return money on 5 april 2014 but still i m not getting any money from yepme side now when i call him they said kindly...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Yepme.com - 1 product less delivered and payment is already done of date

User
 masu on Apr 11, 2014
My order mo is 6228880. I have ordered 3 products from which 2 has been delivered but 1 kurti has no come and i have already done payment through debit card. Also der is no bill inside. I order from here many times but its always COd but this time i paid b4 n dia hapnd nw wht should i do....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Refund not done

User
 himanshubhawankhel on Apr 11, 2014
I have placed order on yepme site on March 3rd, 2014. Details are"Order Id : 5670791 Expected delivery date : March 07, 2014 Mode Of Payment : Credit Total Amount : INR (Indian Rupees) 924. I received order on 9th march and requested a return order for the same on same day. When i placed return pick up for the same, their customer care executives started extending the dates for refund. My complaint no is 594135. After so many follow ups and misleading statements of their representatives, finally I got refund of Rs 619 in my account on 1st April, 2014. Now their representatives are not picking...
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Yepme - Refund not done yet

User
 akki1590 on Apr 11, 2014
I bought a pullover from yepme.com then i returned it but till now refund for that is not done. its been more than two months i am continuously calling and mailing to them but they are not giving my money to me. My order ID 4719629. Please help me in geting my money back. they are just mailing me that i will get the refund but not giving....
Complaint comments Read comments Complaint category Online Shopping

Yepme.com - Regarding refund

User
 harishhn on Apr 10, 2014
Sir, my this complain is against online shopping from yepme.com on 09/29/2013. I ordered a combo of Yepme Jeans and Shoes worth rs 999, but they delivered the product of different size shoes which was didn’t unbeat size at all, and quality was not that OK, so i returned that product within their policy period. After that many times i talked to customer care executive and even send few mails to them regarding my complaint but they had not done any thing. Every time they tried to convince me by giving me wrong information or a complaint no., and i spend more than that product cost for calling...
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Yepme.com - delivery of wrong replacement order and 1 product is missing and didn't get any refund amount.

User
 priyajas on Apr 10, 2014
1st order no:6072703 Complaint number : 626284 Replacement order number :6159511 Got no courier refund amount which is mentioned in their terms & policies. I have courier 2 product for replacement for which i have created cmpln no:626284 and after getting products they deliver me back 1 product(replacement was for 2 product) which is wrong product not requested by me and they are now not reponding to my mails.. Totally wastage of money...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - amount not reverted for cancelled order

User
 afsalak on Apr 7, 2014
I ordered pair of shoes from yepme.com of order no:6212013 on 2th april 2014 via net banking.later on, due to some reasons, i cancelled the order within an hour of ordering.the amount got deducted from my account after placing the order but now, still after 6 days, I haven't received the amount back in my account. I tried calling the helpline no they said it will refund in 24 hours...
Complaint comments Read comments Complaint category Online Shopping

Yepme.com - very bad quality of product, poor customer care

User
 nitingoel2 on Apr 5, 2014
i brought 2 pair of shoes from yep me and paid cash on delivery but when i wore them they were very uncomfortable and the quality was even worse then a road side product, so i called the customer care and asked for a replacement or refund and i was shocked to hear that i will have to send them back on my own and that also in a week other wise they wont help me in any condition i really felt cheated and decided to keep the product and not to shop on yepme again but when i wore one pair for hardly 2 times it got wrinkles all on front side and worse its getting apart from its base seems like they used...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - Wrong products shipped and a sun-glass is missing in shipment

User
 Kalaiganesh on Apr 5, 2014
Order No: 6165629 I am thoroughly disappointed with the service provided by you. The items i received were entirely wrong with the items i ordered. I ordered four items. Three sandals and a Sun-glass. But i received only 3 items. That three items is also wrong. Package had three items two sandals and a cut shoe but the order slip sticked in the package shows four items. None of the SKUID in the order slip matches with the products you sent in the package. Take back this items as soon as possible and send the items which we ordered. Regards, Vijay Ganesh S...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

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