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Yepme.com Customer Care

VAS Data Services Pvt Ltd / Growthways Trading Pvt Ltd

312 F, 3rd Floor, Centrum Plaza, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1800-103-4490
Mobile:+91 (0) 120-4851250
VAS Data Services Pvt Ltd Corporate Office
Address: 312 F Centrum Plaza, Golf Course Road, Gurgaon, HR 122001, India
Phone:+91 124 495 1830

Trade Enquiries & Bulk Orders Contact Number: +91 8287837799
Email: trade@yepme.com
 
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Yepme.com Complaints & Reviews

Yepme.com - Product Not delivered

User
 Basundhara Dey on Jul 24, 2014
My order no. are 8191877 and 8191874. They are expected to be delivered by 26th July. But till 24th, it is not yet dispatched. The orders are replacement orders. The first products were not even proper in size. Medium tagged product is actually a XXL size product. I have spent Rs.460 to send the products to their office. They only returned 150 as coupon. Please either deliver the product by 26th or refund my money asap....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - A pair of shoe is missing

User
 Unni Krishnan Ravi on Jul 22, 2014
Yepme Buyer Order No.: 7294482

Ordered product : 7 pairs of Shoes.

I am Ravi from Thanjavur, TamilNadu. I had ordered for 7 pair of shoes in Yepme.com on 3-Jun-2014. I had received this on 14-Jun-2014 with 6 Pairs of Shoes and it was missing a pair of shoes. But i had paid for 7 pairs of shoes. This was immediately notified to Yepme.com customer contact and i got an reply that the missing pair of shoes will be dispatched or payment will be refunded with in a week. Meanwhile had contact the customer care more than 5 times with in this one month. Until now I haven't...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Waste of time/Stupid response/Dont try Yepme

User
 Ravikumar16 on Jul 19, 2014
I was ordered (7801118) two pair of shoes and received it, problem is size was not correct. The customer support team told resend to yepme address in Delhi. I have sent the product on 7-July and it got delivered by 12-July0-14, and I can see the status of my parcel delivery showing delivered when I ask customer support team said that still the product not received. I was keeps on calling to the customer support team - stupid people keeps on telling the same answer. I wrote a mail to refund@yepme.com and with their website complaint link, still now I did not received any response from them. No proper...
Complaint comments Read comments Complaint category Online Shopping

Yepme.com - Replacement of shoe size

User
 Vinay1987 on Jul 19, 2014
Helo sir, I had orderd a shoe to yepme on monday 14.07.2014 on 00.03.., , nd i recivd my orderd on 18 .07.2014 nd oreder no is 8061100.but the size of shoe is too short nd i want to exchange the size of tht shoe .. Plzzz kindly help me for tht..i wil be thnkful to u....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme - Regarding refund

User
 Abhay Ubale on Jul 18, 2014
My name is abhay ubale.I ordered 4 tee shirts from yepme.com bcoz of size isseue i cancelled the order and make the refund complaint. My oreder no. Is 7048635. I send this product back to company and company recieve this product on 1 june 2014. Now todays date is 18 july 2014 still my refund not given to me . Plz solve it....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - order 7817778 refund after cancellation

User
 Anwar110 on Jul 15, 2014
Dear Consumer Care Manager, I have cancelled the above cited order number in the subject because of delay in processing the order and I have paid the amount through my credit card Rs.473/- on 2nd of July 14 I made it cancelled on 11th July 14 due to delay in dispatch messages from their side on 6th, 9th and 11th of July14.. But still I did not got any confirmation of refund of the said amount from Yepme. I called Yepme but I did not got any message of cancellation of order and refund. I need a transparent and prompt reply for this business. Please take necessary action and do Justice in this...
Complaint comments Read comments Complaint category Online Shopping

Yepme.com - Didn't get rs 150 coupon after replacement

User
 Daya.0587 on Jul 15, 2014
Order no-7325273
phone no-8548019806
I have done a replacement on 5june2014, lately I got replacement order, but till now I didn't got my Rs 150 coupon .It's been more than a month.I have called customer care some 10 times every time they will ask some 5 days and escalate my complain but no output. I have called customer care for more than Rs 250.Simply wasting money calling them every time there team lead will be busy.Iam going to take this matter to consumer court and will get coupon from there.now no point of calling them and wasting money because their answer will be...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Not received refund more than 5 months | Complaint number 654096

User
 shiraz883 on Jul 15, 2014
I returned the product (track suit with shoes) on February 25th 2014. My order id is 5406717. The cheque for the refund amount was dispatched from YEPME but it did not reach me and it was delivered back to YEPME in gurgaon. I made a request for NEFT transfer of the refund amount into my bank account and provided details on 5th May 2014 but till now after more than 2 months of continuously following up with the floor supervisors at YEPME - namely Rahul, Jagan and Vikrant, I still have not got the refund amount which is a mere 1098 INR. After repeated attempts to request refund via NEFT all...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - amount not refunded back

User
 bds prakash on Jul 14, 2014
Hi Team, This is santosh, i was ordered shoe through yepme, i paid the amount.but unfortunately i cancelled my order.still I did n't receive my order amount back.i register the compliant more than 2 times .But no response from yepme my Complaint number : 756453 Order id:2115832 payment mode:credit i never seen such useless services in online ever Regards, Santosh...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - products not received and wrong tracking number

User
 muktharpvk on Jul 13, 2014
I have ordered 4 pair of shoes on yepme.com and my order id : 7818235, I ordered it on 2nd July and they told they shipped it on 4th July and provided me a tracking number on speed post, speed post Docket No. ED108178276IN. When i tracked at india post website i found "consignment details not found". When i called yepme customer care after 11th july they just simply said you will receive it soon, and they too accepted that there was no details for tracking number, and they just said to wait till i receive the product and i didn't receive any product even after 12th july. So, when i wrote...
Complaint comments Read comments Complaint category Online Shopping

Yepme.com - not provided the new coupon after old coupon expired before due date

User
 Zammu on Jul 13, 2014
Hi, I had raised a complaint regarding the coupon given by you against the complaint number 584810 expiring before the due date. I had received the coupon on 18th March and the due date was 90 days but before due date it expired. On Jun 12th I had called them and I was promised new coupon but even after a month I have not received. Now if a call the customer executive I am told that there is no such complaint, what should I say to this type of service. Do you think I will anything from you onwards???...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - FRAUD. Order is not delivered even after 15 days, Rejects ordered products without any permission from customer.

User
 Soumick Michaeljackson on Jul 13, 2014
I'm really tired of you. I placed two orders, 7695144 & 7779880 Today I received 7695144 but two products wasn't there. Now when I check my other order 7779880, only 4 products are there. When I call your customer care, first they say there was some quality issue, so those products were rejected. Then when I asked to transfer it to a senior, Mr. Senior said those product was out of stock thats why rejected. They told me I will get refund. But the thing is I don't want refund. You guys first took my order, that time you didn't had any out of stock issue, now all of a sudden you have. I...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - order not delivered and provided wrong tracking number and not responding to any complaints

User
 harinagarjuna on Jul 12, 2014
I have ordered a product on yepme.com and my order id : 7814835, i ordered it on 2nd july and they told they shipped it on 3rd july and provided me a tracking number on speed post, speed post Docket No. ED108178280IN. When i tracked at india post website i found " No consignment details found". When i called yepme customer care they just simply said you will receive by 10th july, and they too accepted that there was no details for tracking number, and they just said to wait till i receive the product and i received a mail that the problem was resolved? i am shocked how come the problem was resolved?...
Complaint comments Read comments Complaint category Jewelry & Watches

Yepme.com - refund not received and order not dispatched

User
 arcreb on Jul 12, 2014
Order Id : 7740043 I had ordered 3 sandals from yepme and have not received them yet. they cancelled one item of the order and have not refunded me the amount. i have been calling them many times and they say it is ready to be shipped but they have not yet dispatched it so i asked them to cancel my order and give full refund in my bank account . till date i have not received the refund from them. every time they say they will take action soon and do nothing...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Yepme.com - Ordered goods not received & no reply from yepme

User
 exix on Jul 12, 2014
I placed an order on 1st july and the delivery date was July 8th. Today its 12th July and I still haven't received the products I had ordered. submitting complaints on the yepme website. Everytime the same response "your order will be delivered in 2-3 days. my order no: 7778936 my complaint no : 822910 in order status shown Ready For Dispatch...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Yepme.com - Regards shortage issue in delivery of order no 7862299

User
 vrejin on Jul 11, 2014
Dear Team we received the materials for order no 7862299 the courier person Delivered the parcel and get signature from servant. we ordered for 2 shoes and one watch and we received one shoe and one Watch one nos shoe size 6 was missing (ypmfoot8987) But in invoice all the three items are mentioned. Immediately we called the delivery person and he also confirmed only one shoe delivered but we are not aware how the invoice raised for all three items. We don't know where the mistakes happens. Waiting for your reply. Regards M.vijay 9940551556...
Complaint comments Read comments Complaint category Movement & Delivery

Yepme.com - No delivery till 1 month

User
 suhas r umrethwal on Jul 10, 2014
I placed an order on 12th of june And initial Delivery date was 17th june but still my goods not received. I call 4 times and every times i got answer that within 24 to 48 hours delivery. Up till now i don't get my good. My order number is 7447793....
Complaint comments Read comments Complaint category Online Shopping

Yepme.com - Order not yet received.

User
 trixie2296 on Jul 9, 2014
Order no. 7513677 I placed an order on 15th June and the delivery date was June 21st . Today its 9th July and I still haven't received the products I had ordered. Called customer care 4 times. Every time they said "aap nishchint rahe..3 din mein aapko aapka order delivery mil jayega" and "apka complaint humne escalate kiya hai" . Worst service till now. Haven't ever faced such problems while shopping on other websites. Also tried submitting 2 complaints on the yepme website. Everytime the same response "your order will be delivered in 2-3 days". I'm tired of waiting now....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Ordered goods not received & no reply from yepme

User
 sankar125 on Jul 5, 2014
I am ordered a shoe and a t-shirt at 24 th June. i received a mail from yepme my order will be received in 30th june. th not yet received goods. No messages received from yepme. I don't know about my order. i was suffered about this one. Then why are they adversited too much but service is very bad......
Complaint comments Read comments [4] Complaint category Online Shopping

Yepme.com - Unprofessional & Fraud Company

User
 vijsan005 on Jul 5, 2014
Order No. 7727307 I have placed an order for 5 item vide order no 7727307 on 28 June 2014 and paid for it through net banking. Since I didn't received any confirmation from Yepme, hence I was forced to call the customer care myself and confirmed the order. After 3 -4 days, I again called up the Yepme customer care to know the status, their CC representative again confirmed that all the 5 items will be shipped soon, but didn't provided any dispatch date. Today on July 05, I called up again to confirm the order and they said that 2 items has been cancelled as they are now out of stock and rest...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

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