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Yepme.com Customer Care

VAS Data Services Pvt Ltd / Growthways Trading Pvt Ltd

312 F, 3rd Floor, Centrum Plaza, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1800-103-4490
Mobile:+91 (0) 120-4851250
VAS Data Services Pvt Ltd Corporate Office
Address: 312 F Centrum Plaza, Golf Course Road, Gurgaon, HR 122001, India
Phone:+91 124 495 1830

Trade Enquiries & Bulk Orders Contact Number: +91 8287837799
Email: trade@yepme.com
 
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Yepme.com Complaints & Reviews

Yepme.com - Regarding about refund for my cancelled order.

User
 dvskumar on Oct 21, 2014
Sir, i've placed an prepaid order in YEPME on 4th sep., 2014. After one week of placing the order i came to know from courier service is "your product can't be delivered to your address. So I cancelled the order on 15th sep., 2014 to claim my amount refund. The refund complaint number is 1019100.But still i didn't get the in my amount till today (21st oct., 2014) .I've called them upto 10 times to claim amount.But i'm not getting the proper response. Please help me with this issue sir....
Complaint comments Read comments Complaint category Other

Yepme - Refund not processed

User
 rajeshcalambakam on Oct 21, 2014
Hello All, My order no is 10593698 there was a payment getaway error and the amount of 746 is debited from my account . Order placed on 5th Oct 2014 . Post this i have called you all atleast 15 times and still have no response. Please have some shame or own up stating you will not give the money .. You guys are so disgusting and keep uttering a blatant lie my high authorities will look into it . My finance head will look at it. Cant believe a finance head looks into this issue of 746 rupees ....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - payment already paid by debitcard.the product not received

User
 K.C.Ajayakumar on Oct 20, 2014
My order no.10618181 for yepme shoe.the product has not been received to me. If you can't delivered the product, kindly refund my amount . I hope your co-operation. K.C.Ajayakumar. my mail id kayceeajay@rediffmail.com...
Complaint comments Read comments Complaint category Online Shopping

Yepme.com - Order not received and No Refund yet

User
 raj.ch12345 on Oct 19, 2014
This was my first order with Yepme.com.For raising complaint against unreceived item and requested for refund they blocked my account so that i cant able to log in to my yepme account. I have placed an order for 3 Tshirts and my Order Id : 10348033 placed on 8th Sep 2014 . After a week i received the package but only 2 tshirts in the package and i raised a complaint next day with Yepme customer care they said it will be delivered soon.After also 3-4 complaints and more than1 month i didnt received the item.So i requested for Refund for only that item.They said refund is in processing and you will...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme - yepme delivery delay

User
 joydeepdeb on Oct 18, 2014
Hi, I am ordered on 2/Sep/2014 and payment also done order no: 10311200. I received message from YEPME delivered on 10-Sep-2014. But still I am not received my order. I sent mail to yepme customer.care@yepme.com and registered complaint No-1070175. I am not received any further response. Can some one help in delivery fast to my address. Thanks, joydeep...
Complaint comments Read comments Complaint category Online Shopping

Yepme.com - Yepme Galaxy Watch - Silver

User
 JoeJK on Oct 18, 2014
OrderId: 10395812 I received a substandard product for this online purchase. Yepme Galaxy Watch - Silver stopped working 5 days after receiving the shipment. I already have raised a complaint but Yepme has not yet given any response. I would like to call up this pathetic service from Yepme.com...
Complaint comments Read comments Complaint category Jewelry & Watches

Yepme.com - size of my t shirt

User
 chinmay koli on Oct 18, 2014
i have order a t-shirt. my order id is 10612990. actually i have order a medium size t-shirt. bt after reciving my order, i noitced that, i doesnt fit to me. so i want to replace it with smaller size. and i also want to change the colour. so i please request you to change my product.....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - refund for defective product

User
 প্রীতম বাগুই on Oct 17, 2014
Horrable experience..\ i ordered shoes from yepme.com on 17 september 2014.. i got the delivery on 19 september 2014..but it was defective.. they sended me one 9 no shoe and other one is 10 no... i courier the product again to them ...and requested them to change the order..but they said to me that the shoe was out of stock...so i tell them to refund my money ...i contacted several times to their company service center about my refund but they every time tell me that after receving product our company gone through the quality check after validating quality check the refund initiated...my product...
Complaint comments Read comments Complaint category Online Shopping

Yepme.com - Yepme fraud and pathetic customer service

User
 xingoflife on Oct 17, 2014
I placed two orders on 5th October 2014. Got a message that the both have been dispatched. The tracking number given to me was incorrect and called customer helplines number of times to get an update but just usual response that we are tracking. They even disabled my user login today and never bothered to provide me an update. Requests all people to avoid buying anything from such fraudulent company and I will file a complain in consumer court after diwali to make sure that frauds are booked and pay for taking customers on a ride....
Complaint comments Read comments Complaint category Online Shopping

Yepme.com - Deduction of bill from my bank account and order was cancelled

User
 yog_002 on Oct 15, 2014
Dear Sir, This is Yogesh shilkar ( Ph No. 8097675793 ) consumer of your product, i ordered biker jacket blue colour ( Order No.10666944 Dtd. 13.10.14) and Rs. 434 bill paid by ICICI debit card, Rs 434 deducted from my account but i recieved mail from you that my order was canceled. also i register complaint in your customer care office but after 24 hours i recieved mail which also confirms that my order was cancelled. please help me, i attached bank statement of 13th October for your reference which clearly shows deduction of RS 434 from my account against order which...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - replacement order pending order no 10479324

User
 ravi mujariya on Oct 15, 2014
i have parched one Yepme Brad Vintage Denim - Dark Indigo Wash and one polo t-shart date of 11 sep 2014. but i have not recived righe size and color so i have resend it to yepme for replacement. as per POD and courier service provider it was dispatched date of 20-sep-2014, but still i am not recived my replacment. every time call centor helpdesk giving me next date for dispatched for more information regardin my complant details please find herewith attached pics of POD with reciving seal and sign and yepme compliant status....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - 'Empty' Watch Box received. Did not give refund

User
 rejeeshs on Oct 14, 2014
'Empty' Watch Box received. Did not give refund Order ID:7995662 Date: 11 Jul 2014 ordered Yep me " Almerixa Men's Watch - Blue/Black " on 11.07.2014 to gift my friend . I will get the courier on next Saturday evening . But when I opened the box, with anxiety I found a fully scratched empty box (no Product) . I called at the same time to Yep me customer care and register the complaint . They assure me the refund . But after that no response from yepme customer care . They are not giving any email Id to customers to contact them . Telephone conversation with their customer care was very costly and...
Complaint comments Read comments Complaint category Jewelry & Watches

Yepme.com - Refund still not processed and Replacement also is not done

User
 Pvrs on Oct 9, 2014
Expected delivery date : August 19, 2014 Mode Of Payment : Credit Total Amount : INR (Indian Rupees) 488 Item : Kurti Expected delivery date : August 14, 2014 Mode Of Payment : Credit Total Amount : INR (Indian Rupees) 424 Item : Watches The above is the details for my request I have raised two requests for the above two orders.I need a replacement for Kurti which i have returned and also it has been shipped successfully which i checked with consignment number og First flight Similarly the watches also have been returned but refund is still not processed. I nearly spent a hundred...
Complaint comments Read comments [5] Complaint category Clothing, Shoes & Accessories

Yepme.com - Non-Delivery of products and mental harassment

User
 riteshatwork on Oct 4, 2014
Ref. : Order No. 10352286 placed on 3rd September, 2014 Following is the copy of email sent to yepme.com on 4h October, 2014 : Dear Sir, In this age of fast technology and online delivery, it seems that you are least bothered about your customer. Where other online shopping sites, deliver the goods within 1 week, you have yet not delivered my products even after online card payment, even after 1 month. Moreover, when I lodged online complaint on your website, the only response that I get is that we are escalating the complaint to higher authorities. But nothing fruitful has yet taken...
Complaint comments Read comments Complaint category Online Shopping

Yepme.com - cheap n cheat site not refund my amount

User
 nishamano on Oct 3, 2014
I have brought 3 saddles only 2 is delivered and they told 3rd sandel is out of stock n refund the amount my order id is 10451393 but still now thy didn't do ... the customer care number is always telling no channel is available n email id is unresponsive . The yepme online site is big cheap n cheat site nver ever belive dis site . N this happens every time the same for my family n friends . Please take the action n respond to this complain against the cheapest n cheat people n cancel there licence ....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - My Order Amount still not refunded till 07 sep

User
 Nitin Sengupta on Oct 2, 2014
I have ordered Some cloths (Yepme Wendell Denim - Medium Wash, Yepme Jake denim - Indigo Wash, Yepme Nick Polo Tee - Black) with order no 10393453 from Yepme on 07 Sep 2014. With online payment with State Bank of India of amount 1648.00 Rs. But after payment transaction yepme website shows some error and next day my order is being dispatched with COD option, But we have refused to accept this order and also complain with yepme complaint services and they said amount will be refunded under 10 days. But till today I haven't get my amount refunded in my account . My Yepme order Details are. Order...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Order not sent to me

User
 Surajit Mahato on Oct 1, 2014
I was ordering a sports shoe on 22th september 2014 from yepme.com. They said that they sent the order to me in 1st october 2014. But i am not received any item in that day from the courier service. My order id is- 10512001. and Mobile no. 8293604885....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Yepme pathetic service

User
 tarun2307 on Sep 30, 2014
I have been waiting for the refund of my order no 10449564. First executive told me that i would get a call back from finance department in 5 minutes ..Second executive told me that we don have this policy so you have to wait for more then 5 days .. Supervisor are not avaiable to share my concern and excutive told me to go ahead with the complaint online Worstever customer care service...
Complaint comments Read comments Complaint category Products & Services

Yepme.com - Refund not being given

User
 Rajinder Dabbas on Sep 27, 2014
Vide order no 10112507 dated 10 Aug 2014 I had placed an order combo of shoes and tracksuit with yepme.com. The payments was done using credit card and accordingly Rs 6, 99.00 (Rs six hundred and ninety nine only) was debited to my credit card. The transaction details are as under :- 10/08/2014 MT142240058000010000249 WWW.YEPME.COM-IBIBO GURGAON IND INR 699.00 (Dr) The said order order was cancelled by yepme.com due to non availability of stock. I had accordingly requested for refund of the money. For the last one and half months I have spoken to Mr Arun, Mr Tushar, Mr Neraj and so many others...
Complaint comments Read comments Complaint category Online Shopping

Yepme.com - Yepme Refund of cancelled order

User
 aditya_shenvi on Sep 27, 2014
Yepme Refund of cancelled order I ordered for a product from yepme.com on 16 August 2014, Made Payment through Syndicate Bank Online Banking and within mins changed my mind and cancelled my order. Till date (ie 27/09/14) i am awaiting my refund from them. Whenever i call the customer care, they say refund is in process and will be credited in 3-4 days. But that never happens. Its been 43 days there is no sign of refund at all, The worst online shopping site i have ever come across. Am going to sue Yepme for sure. All the Best Yepme. Be Ready to Face the Legal Hurdles. Stop cheating...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

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