Yepme.com Customer Care

Yepme.com Customer Care

VAS Data Services Pvt Ltd / Growthways Trading Pvt Ltd

312 F, 3rd Floor, Centrum Plaza, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1800-103-4490
Mobile:+91 (0) 120-4851250
Webpage: www.yepme.com
VAS Data Services Pvt Ltd Corporate Office
Address: 312 F Centrum Plaza, Golf Course Road, Gurgaon, HR 122001, India
Phone:+91 124 495 1830

Trade Enquiries & Bulk Orders Contact Number: +91 8287837799
Email: trade@yepme.com
Satisfactory Rating
2%
Complaints
896
Resolved
22
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Yepme.com Complaints & Reviews

Yepme.com - Purchased a shirt of worth rs 300

User
 Veena sandeep on Sep 1, 2015
Recently i have purchased a kurta shirt for my hubby... Its of cost 300. I totally disappointed by that product. Its of size 40. Its too much big. It doesnt fit for him. So i want refund. I want to return it. But yepme website is not supporting... its really irritating....
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - Causal Shoe Dameged

User
 ARUN7076 on Sep 1, 2015
I have purchased the yepmee causal shoe which was damaged from sole i had to return or replace because it was damaged both the shoe Ordered no := 14986504 Shoes = Yepme Loafers - Brown Kindly response or reward or reply on my no 9824738763 Thanks, Vijay Arora...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - Money Not Refunded

User
 Deva Bifrin on Aug 24, 2015
My Order ID is 14708333. My order was cancelled due to out of stock. I receive a mail on Aug 14th as the refund process will be initiated with in 7 days. But it is almost 10 days and the money not yet credited in my account. So I think there is a norms for penalty for exceeding 7 days. Also I complained before 4 days and not yet received any response....
Complaint comments Read comments [1] Complaint category Online Shopping

Yepme.com - Free get product not delivered

User
 rahulshane on Aug 24, 2015
Sir, I am Rahul Verma my order I'd is 14875767 My registered mobile no. Is +918445989076. I was buy a product from yepmee Its offer shows buy 1 trouser and you get 1 free. So that's why I was ordered that product on COD. but unfortunately. I only receive one trouser I didn't receive free get product Help me soon as possible Thankyou...
Complaint comments Read comments [2] Complaint category Online Shopping

Yepme.com - Rs.7763 order not replaced/refunded for a month now

User
 Patron on Aug 23, 2015
I placed two orders (14545818 & 14547432) with Yepme on 24th July for ~8K. Their size chart was completely off so all the clothes ended by being too big, so after getting the appropriate RMAs, I shipped it back to them. One order was supposed to be replaced and the other to be refunded (their ridiculous software won't allow items within an order to be selectively replaced or refunded!). They notified me of the receipt of the return. Almost 10 days later, they finally notified me, after several reminders, that quality check passed and that the replacement order has *already* been dispatched --no...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Yepme - ~8K orders not replaced/refunded for a month now

User
 Patron on Aug 22, 2015
I placed two orders with Yepme on 24th July. Their size chart was completely off so all the clothes ended by being too big, so after getting the appropriate RMAs, I shipped it back to them. One order was supposed to be replaced and the other to be refunded (their ridiculous software won't allow items with an order to be selectively replaced or refunded!). They notified me of the receipt of the return and I was told I will receive the replacement order and refund within 7-10 days. It's been a month now and every time I ask for an update the only response is "forwarded your concern" but with absolutely...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - Refund complaint

User
 Summar Tiran on Aug 22, 2015
My order date 20 Jun 2015 a pair of shoes. My order No. is 14108094 . I made many call to yepme custumer care and the always replying back saying it will be refunded within a week or two days .Its been made two months bt i haven't got my money back and not even the shoes. I was regular custumer of yepme shopping but i can't trust this site anymore kindly take some action towards this and make sure to refund my money or otherwise i have to take some legal action towards this by going to consumer court ..if u nt tak action then i write FIR agains ur company at my nearest police station or do more.. My...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - 14731692 order canceleld

User
 Arul Anandam on Aug 21, 2015
Yepme is fooling people. I ordered for 3 sandals and one shoe and also paid payment. But after a couple of days they sending an email stating the product is not available, They are just fooling people and wasting their time. They will show many offers and also make us order products after ordering they say product not available. If the product is not available why they are showing in display as available and they take so much time to get our money refund. We have to follow with them again and again and very bad response....
Complaint comments Read comments [2] Complaint category Online Shopping

Yepme.com - Refund of cancelled order not received

User
 Delmy Thomas on Aug 19, 2015
My order was cancelled due to some system error which I get to know on the day I was expecting delivery of the item. I contacted the shipment company and they couldn't provide me any update on my order. On calling Yepme they confirmed that due to system error my order stays cancelled. However, the amount was deducted from my account. confirmed with the bank account on the deduction of the amount by the merchant. Customer Care too had handled this request carelessly. Being my first transaction with Yepme. I would like to see a quick reimbursement of the issue and also a compensation to be provided...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme - Refund

User
 Miag Mart on Aug 20, 2015
I have ordered 6 t-shirts on yepme online apps @460 but I have only received 2 T-shirt that worth each @40 and the shipping fee was Rs.50 each and with all that only cost 180 and I have talk to yepme customer care to refund rest of my money I.e 280. They said that the refunding will take 14 to 21 days..and its has been more since than that they have estimated..and i haven't got my refund back.. So i request yepme to do there freaking job..earnestly..or esle...
Complaint comments Read comments Complaint category Online Shopping

Yepme.com - Not refunded my money

User
 Naga Raju Malapaka on Aug 17, 2015
I have ordered two shirts worth 1098/- on June 26 and the order ID is: 14187670. I have received them on July 6. The quality of the shirts is very bad and also size is too big for me so, I returned them and I requested yepme to refund my money. My compliant ID is: 1875359.This is all happened on July 18. Returned AWB no is: 867572, Professional Courier. After 10 days I got a mail from indusdirect@indusind.com, it says that my refund is processed and it will take 3-5 working days. Still now no message or mail or any update from them. I didn't expect this kind of behavior from them. I thought Yepme.com...
Complaint comments Read comments [2] Complaint category Online Shopping

Yepme.com - Refund

User
 manikanta_raju on Aug 16, 2015
Its been 15 months and YEPME hasn't given me a refund, here is the reply sent by YEPME Dear Customer, Thank you for writing to yepme.com. We appreciate the opportunity to assist you. Please accept our sincere apologies for the inconvenience that you experienced. This is with reference to your concern regarding coupon of order id-6113989. We thank you for your co operation & sharing the details with us. Please note that your request has been forwarded to the concern department and we are working to get resolved ASAP. We would like to request you to call us to our customer...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - Refund not done since long time and no proper response on toll paid number

User
 Mohd Javeed011 on Aug 15, 2015
My registered number is 9247265896 i placed an order 45 days back and that could not be dispatched due to some reason and i raised complaint about one month back, but dint get my refund till date and i contacted on toll paid the executives are just postponing the refund date and even committed i will get a call in 4 hrs from one if their higher executive but i dint...
Complaint comments Read comments [5] Complaint category Products & Services

Yepme.com - Regarding refund of my order no. 14426111

User
 niraj6871 on Aug 16, 2015
I was ordered shirts from yepme.com vide order no. 1442611 paying through debit card & same has cancelled by me on 18 july 15 before it dispatch to me & got messages from yepme ( your refund will process in 5 to 7 days ) after one week I called customer care many times & they replied me same answer each time your refund will process in one 5 to 7 days but till today Yepme has not made my refund vary bad third class, poor, dirty service by yepme, plz solve my issue regarding my refund....
Complaint comments Read comments Complaint category Nature & Environment

Yepme.com - Not refund to me long time

User
 rohitbihola on Aug 14, 2015
Order Id : 13734617Expected delivery date : May 25, 2015Mode Of Payment : CreditTotal Amount : INR (Indian Rupees) 647.Sir, above mention Detailed i was paid online payment to you but long time not delivery to me products so i have cancal my order but till date no refund to me.your refund policy is 14 to 21 day to customer account but you are not cr amt to me 3 month .i have many time call your customer care but not proper ans me your customer care executive said your refund cr in short time or 14 to 21 day i am very bad expirence to your online payment, i have west my time my money by you...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - Offer was buy 1 get 1 but received only 1

User
 PRAVEEN RAJ .P on Aug 12, 2015
Hi dear yepme team.. I have ordered 6 nos shoe .. offer was BUY 1 GET 1.. So total shoe I should get it 12nos. But I have received only 6nos Transaction I'd is 14720644 Pls do the needfull as soon as possible Thanks & regards Hemsagar...
Complaint comments Read comments [6] Complaint category Clothing, Shoes & Accessories

Yepme - For return my order

User
 sarojkumarz on Aug 13, 2015
Hii sir myself saroj puhan. I have a order neck tee shirt. order no is 14708744. This products i have no choice and material are not good quality. so i want to return it. So please kindly return this item and return my money.my bank account no is 34951443074....
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - Payment not received

User
 Shahani on Aug 11, 2015
I had bought 2 trousers from Yep me.com of Rs. 1733 on 11 May 2015. The products had very bad quality hence, i returned it and raised my complain online and asked for refund amount but i did not get my refund amount yet. I had called up customer care so many time but they have very casual approach. I had received an SMS from Yep me.com that i will be getting a cheque by courier but still i am awaiting the cheque. I am very disappointed with Yep me's services. Also, will not refer this site to anyone. Please help me getting my money back....
Complaint comments Read comments [1] Complaint category Online Shopping

Yepme.com - Not delivered already paid order

User
 n.saranraj on Aug 10, 2015
I place an order on 31.07.2015 my order id is 14621669.I already paid for this order. The product come in to nearest hub location 4 days before but they didn't delivered me till now. The courier person wants me to come and collect the parcel if needed they won't delivered the parcel in my place.I also make compliant about this on yepme they didn't take any step and not responding for my compliant....
Complaint comments Read comments [1] Complaint category Online Shopping

Yepme.com - Neither received product nor paid money

User
 softer.pramod on Aug 10, 2015
I was purchase a Yepme Glina Women's Watch - Red/White on dated 02 Aug 2015 and got confirmation email, find below: --------------------------------------------------------------- Dear Pramod Sharma, Thank you for your order from www.yepme.com. This is a confirmation that payment for Order number 14647012 is approved. Order Id : 14647012 Expected delivery date : August 06, 2015 Mode Of Payment : Credit Total Amount : INR (Indian Rupees) 323 Your order details : Product Quantity Size Yepme Glina Women's Watch - Red/White 1 NA Order will be shipped to : H-92, 1st floor,...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

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