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Yepme.com Customer Care

VAS Data Services Pvt Ltd / Growthways Trading Pvt Ltd

312 F, 3rd Floor, Centrum Plaza, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1800-103-4490
Mobile:+91 (0) 120-4851250
VAS Data Services Pvt Ltd Corporate Office
Address: 312 F Centrum Plaza, Golf Course Road, Gurgaon, HR 122001, India
Phone:+91 124 495 1830

Trade Enquiries & Bulk Orders Contact Number: +91 8287837799
Email: trade@yepme.com
 
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Yepme.com Complaints & Reviews

Yepme.com - NO REFUND, CHEATING

User
 subin7 on Dec 20, 2014
I ALSO FACED SUCH AN ISSUE FROM YEPME, THEY ARE CHEATING ME, MY COMPLAINT ID IS 1165553, MY QUALITY CHECK WAS SUCCESSFULLY COMPLETED ON DEC 3, THEY ARE NOT RESPONDING TO MAILS. I CALLED THEM 3 TIMES, ALL THE CALLS WERE RECORDED, BUT TILL NOW, ITS NOW 18 DAYS, MY REFUND WAS NOT DONE, EVEN THE COURIER CHARGES ARE NOT EVEN CREDITED TO MY ACCOUNT. IF THEY ARE DOING THIS TO CUSTOMERS, ITS BREACH OF PROMISE, THEIR SITE SHOWS 10 DAYS FROM QUALITY CHECK MONEY WILL BE REFUNDED, I AM THINKING ABOUT FILING THIS IN THE CONSUMER COURT ....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - My Package is dispatched, But couldn't tracking

User
 Princejm on Dec 17, 2014
I purchased item from Yepme, my order no is 11123882. Product dispatched 13th December. Via speed post (Tracking Id is : AP000044845IN) the delivery date is 19th December. But till date and time couldn't track my product. India Post website enter my docket No. Then show the message "Consignment details not Found".Actualy my package is not send. My first experiance with Yepme. Please send my package immediately....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - LONG TIME TAKING TO DELIVER PRODUCTS

User
 cecilvarghese21 on Dec 16, 2014
ORDER NO.11028187 WAS PLACED ON 01-12-2014, ORDER WAS DISPATCHED ON 05-12-2014 THROUGH COD SPEED POST GGN DOCKET NO.AO0000881661N ASSURING DELIVERY ON 11-12-2014 AND ACCORDING TO THE INDIAN CALANDER THIS DATE IS OVER AND 5 DAYS PAST.YET MY PRODUCT IS STILL TO REACH ME.YOU NEED TO BE SHAME FUL GUYS FOR NOT MAINTAINIG STANDARDS AND CUSTOMER SATISFACTION.I shal share some extra information for your knowledge i happened to order a product through ebay on the 12th of dec and i was surprised to get on 16th(today) PLEASE VALUE YOUR CUSTOMERS AND THEIR PRECIOUS TIME..I HAVE BEEN TRYING YOUR CUSTOMER NO.8527988337...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - I want to cancel my order.

User
  Being Ashish Kumar on Dec 12, 2014
I want to cancel my order which was wrongly ordered. I had received the yepme confirmation call. And rejected the order, but still its showing your item has been dispatched. Order Number is 11115540. It was wrongly ordered by Cash ON Delivery. I want to cancel my order....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - left side shoes are same in pair

User
 Dipesh Jani on Dec 12, 2014
My order id 10608700, in which shoes were ordered by me dtd 12 Oct'14 but the left side shoe are same in pair it was (without right leg shoe). when i call to yepme.com the executive inform to email the detail after that their person will come and collect the shoes very shortly. He also inform over call the money will also be refunded after the collection of shoes do 30 DAYS RETURN AVAILABLE as per the YepMe scheme. Till then I awaited for and had called also but one month 30days passed away, today they are not taking responsibility even not responding. Mr Faiyad(their executive) told he cannot do...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Very bad behaviour and service

User
 farhan sidiki on Dec 11, 2014
I have 3/4 times order but they didn't deliver . they always ask me this product not available then y they are taking my order.. jab product avilable nahi hai tu order lena hi nahi chiye customer care ko cal lagao to batate hai sorry sir apne jo order kya hai avilable nahi hai N customer care calling k charges B lagwatay hai compliant B lete nahi hai or na hi seniors ko cal transfer karte hai customers ko bewakof samzte hai...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - DELAY IN DELIVERY OF ORDER NUMBER- 10975741

User
 chhoco.abhi on Dec 7, 2014
Sir, my order number 10975741 has not delivered to me. I have booked my order on 24 November 2014 but till today i have not received it.. My docket number is AP000020265IN . But when I track my order. it is just stuck on 30 November and the status is item bagged for NSH AMBALA . So, Sir please help me. Deliver my product fast....
Complaint comments Read comments Complaint category Postal & Delivery Services

Yepme.com - Wrost online shopping site in India

User
 Yadam Munichandra on Dec 2, 2014
I ordered jeans and I was not happy with Quality. I sent back the product to Yep Me, I dint get my postal charges back. I had called many times and they says will be sent. I have been waiting for since month, no support from them. The Worst Online website forever. Chi...thu...jaffa..daffa site...
Complaint comments Read comments [2] Complaint category Online Shopping

Yepme.com - Relacement issue from yepme

User
 binitas91 on Dec 2, 2014
I purchased item from Yepme, my order no is 10908038 i found quality was not good, i returned that back for replacement, by speed post, while tracking my courier it shows it is delivered to yepme New Delhi branch before 20 days, but i called on yepme customer care they are telling till now thay didnot received or it may be in quality check, once quality check is done we will replace it, What the hell is this.. Same problem if we came accross jabong or myntra they do a fast and proper action. Please do the needfull if u can....
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - Amount Not Refund

User
 Mohammed_Suhail on Nov 30, 2014
Bad experiance on ordering YEPME... I had ordered shoes on 22nd of Oct 2014, but that did'nt delivered to me, it was showing status as delivered. when i tried calling on helpline, they registered a refund complaint 1112303, and said it will be processed in 10-15 days. even after more than 20 days of registering complaint my money was not refunded. when i enquired again I faced really pathetic response saying the complaint was not properly raised. I was said they are raising a complaint again, its almost 15 days till now, but no hopes......
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - Non-Refund of Amount

User
 chrisaratt on Nov 22, 2014
Sir, I am really fed up with Yepme's dealing towards regular customer. I have ordered items for Rs.864/- vide order number 8246581 on 22/07/2014. Later on after a week they have cancelled the order for their own reason. From there on wards i am calling their customer care number regularly and made complaint via e-mail attaching my State Bank of India BAnk statements ( In PDF format) as the proof of debiting money from my account via Internet banking . But I faced really pathetic response from that side. I have made call to their customer care number 01244750200, almost 10 times. And their...
Complaint comments Read comments Complaint category Online Shopping

Yepme.com - i want my refund

User
 premaaa on Nov 21, 2014
courier detail DTDC - 28/10/2014 DOC NO - Z31672373 DELIVERED ON - 30/10/2014 NAME - NISHA SHARMA order id - 10564722 Still not received are refund. and my request was close by your company stating that you have not received any return courier for the same. please resolve the issue within week other wise i will go for consumer court....
Complaint comments Read comments [1] Complaint category Online Shopping

Yepme.com - False Commitment on Billing Amount

User
 vipin kumar tayal on Nov 21, 2014
I, Vipin Kumar Tayal placed an order having order no. 109602566 on COD. I confirm this on call from your sales suupport department.. then, they said i have to place Rs. 1, 186 on delivery but you send the invoice of Rs. 1548 at the time of delivery. I am having the call recording of this converstation with your sales support department. Kindly deliver my order again and fulfil your commitment....
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - NO refund Received

User
 lijo9828 on Nov 21, 2014
Hi, I have placed an order on 8th Oct 2014 for an apparel and they mentioned I will receive the product within Oct 15. I didn't Receive anything till Oct 18 and when I tracked the consignment number as per the sms i recieved, It was showing returned and no reasons were provided.I called customer care and asked for a Refund.They registered the request for Refund and given me a reference ID :9533876. I received an Sms on Nov 3rd, that refund has been processed. I called customer care several times, they are providing blunder replies. Till date I have not received my Refund. As per one of the agent...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Yepme.com - Ordered 4 products received only 3 products

User
 kanni kola on Nov 20, 2014
On Nov-10th placed for below products Order Id :10874412 but Black and White Sandal was not received called plenty of times to customer care, now they kept my phone numbers for engage tone fed up with worst services of YEPME.. Yepme Black and White Sandals 1 Sandal Size-6 Yepme Purple Striped Shoes 1 Shoe Size(UK/Indian)-6 Yepme Black Sandals 1 Black Sandal Size-6 Yepme Black Sandals 1 Black Sandal Size-5...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Not providing refund

User
 Gayathri Satish on Nov 20, 2014
I had ordered for a kurtis for Rs. 548 from Yepme.com on 3rd November 2014 and paid the cash through online payment option. (order no 10828667). My cash was deducted from my account. But the next day, i.e. on 4th November 2014, I received an e-mail from them saying they had not received my payment and can opt for cash on delivery. I called up their customer care number 0124-4750200, following which they said I had accidentally placed order twice and the cash was deducted for one of the order and was not received for the other. I am sure I did not place order twice. Frustrated with this, I asked...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - payment already paid by net banking the product not received

User
 Masoom Gupta on Nov 18, 2014
I had placed an order a shoes and my Order Id : 10644081 placed on 11th Oct. 2014 . They give a tracking details no. 7252920065 through Overnite Express ltd. and the delivery consideration date was 17/10/2014...After few days courier company tracking site say order has dispatched but my order not received yet . I don't have any idea where is my ordered item and when i will get the same...when delivery was not made into my address, I called up the customer care number(0120-4851250) one Ms. Renu (Introduced herself with this Name) answered my call and she herself doesn't know when this will reach...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme - Didnt Deliver My Product

User
 ashanta on Nov 11, 2014
I am From Yavatmal (MH) I Had Requested For Replacement Of My Bought Product i.e Product No. 10420981 And Send The Origional Parcel To The YEPMES's Address. As Yepme Received My Product By Speed Post (EM260335744IN) And After Checking The Product Yepme Further Send The Replaced Product i.e Product No.10522252 By Courier On 9th October 2014. But As Yepme Had Informed me By SMS that I Would Receive The Product Till 14th Of October 2014 ; I Havent Yet Received The Product Though The Tracking Details Shows That The Product IsOut For Delivery From Last 1 Month. And Now Yepme informed me that I've...
Complaint comments Read comments [1] Complaint category Online Shopping

Yepme.com - REPLACEMENT ORDER NOT DONE

User
 VIJAYHANSI on Nov 11, 2014
DEAR SIR MY ORDER NO.10543370 IS NOT DONE AND NO RESPONSE WITH COUSMER CARE PHONE LINE ACTUALLY MAINE ORDER NO. 10212461 SE 2 JENS MANGVAI THE JO KI COMPANY SE 21.08.2014 KO DELIVER KI GAI THI JISME SE MUJHE EK JEANS REPLACEMENT KE LIYE 28.08.14 KO ONDOT COUREIER SE BHIJVAI THI JISKI 'DRS' COPY BHI MAIN COMPANY KO MAIL KAR CHUKA HOON OR USKE ANGEST ITEM NO. 37934 SIZE 34 ORDER KIYA THA PER COMPANY SE MUJHE ABHI TAK KOI REPONSE NAHI MILA JABKI MERE ORDER KO 3 MONTH HONE KO HAI COSTMER CARE SE HAMESA EK HI JAWAB MILTA HAI PLASE 2 DIN AUR INTJAR KARE PLEASE HELP ME VINAY GOYAL MOB. 9466051720 ...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - Yepme not processing the replacement order as it before reaches to their place before the time limit ot return policy

User
 senthilkumaran S on Nov 11, 2014
In yepme i had ordered the Watch and order number 10616046, after it reaches to my hand i findout it's get damaged, so as per their return and replacement policy, i had resent the item to their place of delhi. Courier reached to their place after two days but they said product not reached their place so i send the DRS copy to their mail id, after that they said we will dispatch the replacement product within 48 hours but after continous of days, i hear the same reason from every customer care representative whenever i enquired about the order. They even not communicating with Email or sms about...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

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