Yepme.com Customer Care
VAS Data Services Pvt. Ltd. / Growthways Trading Pvt. Ltd.
Customer satisfaction rating: 16%
Submit a Complaint
1100
COMPLAINTS

Yepme.com Customer Care

VAS Data Services Pvt. Ltd. / Growthways Trading Pvt. Ltd.

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Address
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 11 6637 2424
(Customer Care)
60
26
+91 12 4495 1830
(Corp. Office)
23
13
+91 124 6637 2424
(Customer Care)
30
21

Additional info
F.A.Q.

Contact Details

Complaints

Track Order

VAS Data Services Corporate Office

312 F Centrum Plaza, Golf Course Road, Gurgaon, Haryana 122001
Tel: +91 12 4495 1830

Trade Enquiries & Bulk Orders
+91 82 8783 7799

View More Information...

Customer satisfaction rating
16%
Complaints
1100
Pending
519
Resolved
51
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm
Sun10:00 am - 07:00 pm

Yepme.com related photos (249)

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Yepme.com Customer Care related pictures (249)

Yepme.com Complaints & Reviews

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Yepme.com — Shoes

 Domala Nagamani on Sep 12, 2016
3 days back i got shoes worth 199 . They r not comfortable to me. So I want them to return but yepme is not responding to me. So please take them back. If u respond soon it will be better. Even i wanted to ask is there any exchange offer for them. I wanted to buy a new pair instead of them. I request u 2 take them back they r waste of money.Give reply as soon as possible....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Replacement of shoes

 Pratik Dhal on Sep 12, 2016
As per your message we have send our replacement package to your address and it has been delivered on 10/09/16 but till today we have not got any response from your company(Yepme). Kindly go through this matter.And also the customer service no is coming as busy.Please help us or we will take necessary steps..
ORDER ID-32019046
COMPLAINT NO-2780031
Ph No- 7064249511...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Yepme.com — Reward points not credited - 100 worth points

 Lokeshsk66 on Sep 12, 2016
My order id 31557583 & 31557584 which is ordered one month ago delivered well in time. But i am eligible to get reward points of 100 to my yepme account with this purchase of order. I didn't get any of them. When i called to customer care they are not taking it so serious. Saying we will provide you within 2 days.

But didn't still now.

Provide the solution....
Complaint comments  Read comments [2]Complaint category Products & Services

Yepme.com — Cancelled order but refund did not get

 Abhishek Alipatra on Sep 10, 2016
I have cancelled my order.Yepme told me their policy is refund within 14-21 days Today 28 days are runnirefund.Every day they told that refund will get within 24 houDaily they told.But not getting refund.Even customer care contact no so bad.Receive ph after cotacting minimum 15 no.Mobile bil are increasing but refund not gettig.Plz help me.Plz
order id 31879222...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme — About my order

 G a n e s h on Sep 9, 2016
I ordered shoes and sandals in yepme at 2 sep 2016 and on 6 sep 2016 yepme sent a message to me that "Your Yepme Order no 32119548 is dispatched. Your order will be delivered to you by September 14, 2016. Enter tracking id *783184508* in courier website: http://tinyurl.com/o2z7hyf to track delivery status." so i tracked that id it showed nothing plaese...
Complaint comments  Read comments Complaint category Other

Yepme.com — I did not receive either a replacement or a refund for a product i returned

 Abhirup Chowdhury on Sep 9, 2016
I have been buying from yepme.com since long and found they have a habit of delivering wrong items or atleast in my case. But anyhow everytime i placed a complain in their website and after returning i got the correct replacement. They also do not provide reverse pickup facility nor they have a proper mail id from where i can communicate with the yepme team. Though they have a customer care helpline which isn't toll free people do not receive the call even after keeping me on hold for over 15 minutes.
This time i placed an order of 2 t-shirts and as usual one of them was not the item i ordered....
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — Refund not done more than month

 niteshvw on Sep 8, 2016
Order id order id- 31578315
i have ordered 3 shoes and return 2 shoes long back waiting for refund since more than a month every time i am receiveing the same apology mail and wait for 3-4 working days, "there automated same mail here goes__-------
"Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order id 31578315.

We have forwarded your request to the concerned team and we shall get back to you as early as possible.
In case of any further assistance...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Regarding refund of my product.

 piyush singal on Sep 7, 2016
Sir,
I have placed an order with yepme on 8th August, 2016. Order I.D - 31822509. It was to be delivered on or before 17th august, 2016 but the product wasn't delivered and was returned all by itself. I have already paid the amount for my order. There isn't any message or any information regarding the product or my refund amount. Please look towards the matter and reply me for the same ASAP.
Thanking you,
Piyush singal
8961152182...
Complaint comments  Read comments [1]Complaint category Online Shopping

Yepme.com — Refund not credited

 pavani p on Sep 6, 2016
Hi,
I had ordered (Order id: 31537034) for a salwar suit in yepme for rs. 2300 and returned it as i did not like it. I had requested to refund the amount in my account. I have been following for the past one month. Everytime i send an email to refund@yepme.com the response i get is they have escalated it to the concerned team and they will get back. Till date no response. Even the customer care number provided does not connect to the customer care executive. I have never had such worst experience through any online shopping.
I need my money back. Please someone help me on this. Please...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme — Shoe's

 Nayan vastakar on Sep 3, 2016
Asking about Refund.They say that the courier charges will be credited in their wallet . but I want in my bank account from which I have given them.
For these talk I am trying customer care from 3 to4 days.but they keep the Call for waiting 6 to 7 mins.The call charges are very much, cant afford.
Not giving the email Reply.pl call 9423297576.
Order no 31999923.
Speed post charges are 140/- for the shoes of Rs-199/-. Are they are paying this amount.in My bank account.
So that I can send it.
Please Reply or call.
nayanvastakar@gmail.com...
Complaint comments  Read comments Complaint category Banks

Yepme.com — Not received the shoes which were ordered on 13august

 Vimal Vadher on Aug 31, 2016
700005704926 & 700005704929 I'd no. Shoes were ordered from yepme on 13 th august but I didn't get the parcel till today I have already done the payment through debit card so what is the process that I should do the dtdc dotzot courier office are not receiving the call my parcel was send back to Delhi from rajkot and they are not responding to me resovle the problem...
Complaint comments  Read comments [2]Complaint category Other

Yepme.com — I am complaining about my t-shirt order

 Shivpratap Singh Panwar on Aug 29, 2016
I want to cancel my order which was wrongly ordered. I had received the yepme confirmation call. And rejected the order, but still its showing your item has been dispatched. Order number is 32049344 & mob num is 8868050113. It was wrongly ordered by cash on delivery. I want to cancel my order immediately. My email id is shivpanwar997@gmail.com please cancel my order immediately....
Complaint comments  Read comments [3]Complaint category Clothing, Shoes & Accessories

Yepme — About refund related [Resolved]

 abhishek199434 on Aug 28, 2016
Yesterday I placed an order in yepme.com. amount also paid through PAYTM .then I found other better product so I cancelled the same order but the yepme people not yet refunded that amount what I paid for order .my order number is 32037166
I waited for 1 day but they not at all gave me amount back.even customer care people not receiving phone calls....
Complaint comments  Read comments [1]Complaint category Online Shopping

Yepme.com — Order status : allocation failed trans [Resolved]

 noorshaik on Aug 26, 2016
I have ordered shoes from yepme on aug 23, 2016. My order id: 31996899. And i have done payment also. Order status showing as "allocationfailedtrans". Yepme has provided the courier name (Gati) and courier tracking number (526800154). When i tried tracking the product, courier website showing the tracking number as invalid. I also tried calling courier service they told that the tracking id provided by yepme is not valid. I want to know the whether my order is delivered/cancelled....
Complaint comments  Read comments [1]Complaint category Online Shopping

Yepme.com — Refund not credited [Resolved]

 Aparna9714 on Aug 26, 2016
Hi,

I had ordered(Order ID: 31594132) for a jacket in Yepme for Rs. 1000 and returned it as I did not like it. I had requested to refund the amount in my account. I have been following for the past one month. Everytime I send an email to refund@yepme.com the response I get is they have escalated it to the concerned team and they will get back. Till date no response. Even the customer care number provided does not connect to the customer care executive. I have never had such worst experience through any online shopping.
I need my money back. Please someone help me on this.
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — Order not return

 Rajesh venkat on Aug 26, 2016
I kept a order ...for that order dead date is 10-08-2016...but today is 26-08-2016 still it not came ...I already pay for this ...this is the worst shopping site I have seen till now ...I place order on 5-08-2016 see how irresponsible this shopping site is ...it is very important to me ...at-least be Attention and send the order to me early as possible...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Waiting for Refund/ Communication from company

 Oindriladan on Aug 26, 2016
This is a very simple case, I ordered ID 31981554 and a day later tried to cancel it.

No cancel option is available on website.

So emailed them for cancellation of order at refund@yepme.com. Despite this, they dispatched the product.

I did not accept delivery of the product and am waiting for any communication regarding refund from them. They are unresponsive on email and their phone numbers don't work....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Product was defective and not as described.

 shaikhrial on Aug 26, 2016
I ordered two watches from yepme.com in which after delivery when i opened the package one of them was totally opened watch the dial comes to my hand and another was not as described, the belt which was with the another watch was of low quality and was not up to the mark in terms of colour, quality and design.
my order id: 31845414
and for reverse pick up i had went to delivery but not got any update yet i had gvn product for replacement but till now no update....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Shoes is different size [Resolved]

 Yuvaraj.muthu on Aug 25, 2016
Dear sir/madam,

Iam order the shoes (10/8/16)long days.but more then mail send the.order no:31840506
customer care, response the care reply confirm.order delivery in
25/8/16.open the cover shoes is different size.so many problem in yepme.pls
return the amount. Iwill return is shoes.please with replay me.my contact
no 9894353720
9965246661....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Complaint on delayed refund and less quality product. [Resolved]

 Anderson S.V. on Aug 24, 2016
My order id is 31678600. I purchased 2 shoes out of which one was of very low quality. I returned the product immediately.; It has been over a moth since I placed the order and they are asking one more month to give the money. Very slow process by their team and no proper response also.

Additionally they even delayed to process reverse pickup and it took mor ethan 5 days after confirming....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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