Yepme.com Customer Care
VAS Data Services Pvt. Ltd. / Growthways Trading Pvt. Ltd.
Customer satisfaction rating: 20%
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1159
COMPLAINTS

Yepme.com Customer Care

VAS Data Services Pvt. Ltd. / Growthways Trading Pvt. Ltd.

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Address
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 11 6637 2424
(Customer Care)
78
39
+91 124 6637 2424
(Customer Care)
38
26
+91 12 4495 1830
(Corp. Office)
27
19

Additional info
F.A.Q.

Contact Details

Complaints

Track Order

VAS Data Services Corporate Office

312 F Centrum Plaza, Golf Course Road, Gurgaon, Haryana 122001
Tel: +91 12 4495 1830

Trade Enquiries & Bulk Orders
+91 82 8783 7799

View More Information...

Customer satisfaction rating
20%
Complaints
1159
Pending
578
Resolved
111
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm
Sun10:00 am - 07:00 pm

Yepme.com related photos (263)

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Yepme.com Customer Care related pictures (263)

Yepme.com Complaints & Reviews

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Yepme.com — Casual shoes size problem

 Dlsa Navsari on Nov 7, 2016
Hi,

I would like to change my shoe size. I had received 8 no but i want size 8 no same shoes. I requested you change the size of shoes and dispatch 8 size at the earliest please.

My order no is 32658785
My mob no is 9904103240

Branch :bank of baroda, jalalpore, navsari
A/c. No :07850100003111
Ifsc code. :barbojalalp
A/c. Holder :amit vallibhai laliya
Mob no. :9904103240
Pin code:396421
Gujarat.

Sir,
Please. Fastly refund my money in my a/c....
Complaint comments  Read comments [1]Complaint category Sports & Recreation

Yepme.com — Order no. 32749467 [Resolved]

 Sushanto on Nov 7, 2016
No existence of Customer care in effect. All the below three nos. remain non-responsive -
+91 11 6637 2424, +91 124 6637 2424, +91 12 4495 1830 .
Want to cancel one item (Product code: 167303) from the order 32749467, but app is not so designed to contact customer care. Also not getting status of delivery. i booked from app on 2nd of Nov, 2016.

WORST experience with yepme.com....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund

 pinapaka vnssarma on Nov 6, 2016
My order no is 32600739 . already payed amount online . but it has been cancelled by yours on 24 th October & i also got refund confirmation email from u. But till now i did not got refund. Its very very bad. & i am calling customer care but it is not connecting.and email no responce . wrost service from yepme. So i request u to solve this and provide me refund of 212 rupees....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Money not refunding me for cancelled order [Resolved]

 Gopi7858 on Nov 4, 2016
Two order has been cancelled from yepme but money has not been refunded yet.
Order no. 32269110
Order date 13th sept
Amount to be refunded- 123

Order no. 32429375
Date 28th Sep
Amount 161

i have tried to contact them at their chargeable customer care number, after a long time the received the call and after listning my problem, they asked me to hold for a while and they use to put call on hold and never come back, i have wasted more than Rs.60 on calling them. i also have mailed them on October 22 but no action have been taken, then...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Product not delivered to me and send back without giving any information to me [Resolved]

 thokchomuttam on Nov 3, 2016
On 29 sept.16 i order 1 product (consignment no. ao006772396in), the product was receive on 9 oct. at nsh imphal. and when i asked to imphal post office staff they told that product has been send back. they didn't contact or inform me even the product is received to them. atleast they must inform me or call me saying that 'your product has receive kindly collect it from imphal post office "...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Regarding refund money for cancelled order [Resolved]

 Mrityun on Nov 3, 2016
This is in reference to my refund of order number-32211372, 32315524, 32315536 & 32315530.

The above orders been placed on 18 & 19th of
Sept & they have partly send the products & for remaining pdcts refund yet to receive. Complaint given so much time to cc but no response.
Pls look in to the matter & solve the problem.

Every time asking for refund altime saying we have escalated the issue to higher level. But no result....
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — Not delivered so refund the amount [Resolved]

 Avi beml on Nov 2, 2016
It was to b delivered on 21st oct, d courier person had called me once for d delivery, but i told him i m not in d city, i ll b there on 23rd. But later on they never called me at all... Then i called yepme customer care n they assured me dat it will b delivered within 2 days. But no response at all. I had complained thrice though lots of confusion in courier service n now returned to yep me. So pls refund the amount for me... With further no delay...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund not made yet

 jasreen on Nov 2, 2016
My order id is 32164201 which was placed on sep 8 and my order was picked up on sep 14 as i had asked them for a refund due to size issue. It has been 2 months my refund is still pending. Yepme what are you people upto? Are you in losses thats why you are not refunding my money stuck with you past 2 months... Let me know when will i get a refund or have guts to say that we are in losses please give us some alms. You people force the customers to speak wrongly to your just coz of your deeds. Pathetic people to deal with. Will never shop for any yepme products you suck...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme — I have not received my order no. 32666783 [Resolved]

 deepak wadhwa ji on Nov 2, 2016
Hey i am deepak kumar from samana dist. Patiala and i want to tell you that some days ago i think on 24 oct. I ordered a product from yepme and it has happened so many days but i didnt received my order yet and even i am not agreed with your tracking details and corrier partner too. And you are also not attending my calls. So my humble request to you that please placed my order early and even yep me told that your order would be placed on 28-30 oct 2016 and now it is 2 nov 2016 please give me my goods. Thank you...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Money not refund

 Prosenjit 1984 on Nov 1, 2016
My order id -32641857 of rs.1561 & my mobile number 9593862720,
I made this order in advance payments & money deducted from my bank account. payment id - pay_6whzui3glowbo. 20.10.2016 at 10.16pm i received a mail that my order is cancelled automatically & if money deducted from my account it will be refunded in 7 days but not yet i got my money back. many times i tried to contact there customer care through mail & call but did not get any reply. i have all transactions details....
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — Refunding issue after order rejected by the company site (yepme.com) [Resolved]

 Banda173 on Nov 1, 2016
I placed a order on 13th oct, 2016 through yepme mobile app.

My order details are
Order id : 32542072 expected delivery date : october 18, 2016
Total amount :173 (indian rupees).

But, next day i got a mail that "yepme order no. 32542072 was rejected, assured that the money will be refunded to you in the next 7 days".

But up to today (01-11-2016). i didn't get any refund, they didn't respond for my mail and calls regarding refund issue.

....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund money of cancelled order [Resolved]

 AsmitaBhaire on Oct 31, 2016
Sir/ madam,
I made a purchase on 29th Oct, 16 from yepme.com site. My order ID 32676464, while i was booking it it proceed with payment but the oredr wasn' t successfully placed.My money got deducted from my account.As the order got unsuccessful i cancelled itin ordr to recover my money. Still i havn't got back my money.
Please look into the matter and Resolve my issue ASAP.

Regards,

Asmita A. Bhaire

7208226336...
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — My order is showing allocation failed trans-pt [Resolved]

 MightyAkki on Oct 29, 2016
My order is not dispatched yet and is showing allocation failed trans pt i really want it to be delivered till 2 nov 2016... I have ordered 5 things... My order number is 32719050. Please resolve my issue and send my order at the earliest. I plaved my order at 27 october 2016. And provide a fast service for the sake of convinience of consumers or your customers....
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — Money not refunded after cancellation of order [Resolved]

 Sanjay R S Sahani on Oct 28, 2016
Dear sir
This is sanjay sahani . i have purchased some cloths from yepme app. but due to some reason i have cancelled the order. so i should have received my money.i want my money as soon as posible. your customer care excecutives does not reply properly. so please help me out as my money is still pending with you.
but it is not refunded yet.
order no -32227499
amount :471...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund not made yet

 jasreen on Oct 24, 2016
My order I'd is 3216421 and I placed this order on sep8, 2016 after having my salary. Got my order in sep 11 but had to refund due tk.size issues
.they collected my stuff by sep 15 and by sep 18 I got a msg that the products were going for a check
By sel28 I got a mail that my refund has been initiated.it's Oct 24 today and my money has not been credited to my account.on asking the customer care multiple times(in my case 10-15 times) they speak the same shit... Your money will be refunded between 5-7 working days. It has been seriously 40 days I am hearing the same mugged up line.NEVER...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Yepme — I want Refund of money [Resolved]

 Jiteshkrs97 on Oct 21, 2016
I ordered 3 t-shirts and a watch on yepme on "15th August 2016" delivery was not successful and they promised for the refund. I email them for my refund but no action was taken. My "order number" is "31899343" please take strict action against them. I called them many times and when asked for refund they promised to be resolved with 2-3 days but no refund was credited....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Product replacement [Resolved]

 lyt on Oct 20, 2016
Sir, i have returned the product from 7 oct.2016.As per the company policy the product should replace within 7 days but it has already 13 days and there is no response on it.So sir replace the product as soon as possible.If product replacement is not possible refund my money with the shipping charges that is the money used in to send the product to the provided address. Product order id: 32385462....
Complaint comments  Read comments [4]Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund [Resolved]

 Subhojit Rauth on Oct 20, 2016
Refund of order number 31904279.
I ordered it on 15 august, i waited like 1 month for it delivery, and i called so many times and they assured it will be delivered in week.
But order was never delivered to us instead it was rejected.
It's been 1 month since they promised to refund but i have not received my money yet.
I request you you to please resolve my problem and refund my money!...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Money not refunded back [Resolved]

 Mithun Malekar on Oct 19, 2016
I remember 1 month ago, i ordered for a black canvas shoes and waited for its delivery. Even after around a week, i didn't get any notice regarding the delivery. So, i called to yepme.com and asked for the issue. They said that there was some problem regarding the shoes so, shoes coudn't be delivered and also promised me to refund the money back within 7-14 days. But even after a month, i didn't receive the money from yepme.com.
The shoe ordered by me was black canvas shoes costing 199+50 delivery. Payment was done through online debit card and the total was rounded to 200 rupees since there...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Yepme.com — Online payment is given and no refund given. [Resolved]

 paragpatel7113 on Oct 14, 2016
Hello yepme,

My order id is 32278318 is ordered online around one month ago i ordered shoes and some technical reason you are unable to place my ordered and i already paid for my ordered online so around one month there was no refund given by you. And i already 30rs. Spent on your customer care number. So you must give my refund immediately....
Complaint comments  Read comments Complaint category Credit Cards

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