Yepme.com Customer Care
VAS Data Services Pvt. Ltd. / Growthways Trading Pvt. Ltd.
Customer satisfaction rating: 14%
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1047
COMPLAINTS

Yepme.com Customer Care

VAS Data Services Pvt. Ltd. / Growthways Trading Pvt. Ltd.

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Address
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 11 6637 2424
(Customer Care)
43
16
+91 12 4495 1830
(Corp. Office)
14
9
+91 124 6637 2424
(Customer Care)
16
12

Additional info
F.A.Q.

Contact Details

Complaints

Track Order

VAS Data Services Corporate Office

312 F Centrum Plaza, Golf Course Road, Gurgaon, Haryana 122001
Tel: +91 12 4495 1830

Trade Enquiries & Bulk Orders
+91 82 8783 7799

View More Information...

Customer satisfaction rating
14%
Complaints
1047
Responses
467
Resolved
37
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm
Sun10:00 am - 07:00 pm

Yepme.com related photos (236)

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Yepme.com Customer Care related pictures (236)

Yepme.com Complaints & Reviews

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Yepme — Cancellation of order [Resolved]

 teekin on Jun 27, 2016
Respected sir\madam, i would like to cancel l my order which was ordered by me by mistake. Now i would like to cancel my order as i no longer need that item. My order identity number is 31416608 and it contained a pair of shoes which were back and green in color worth rupees 499 which i nred to be cancelled. I would be very happy and thankful to you for your service....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Courier company is not delivering my order

 Shubhanshu Bahuguna on Jun 21, 2016
The guy from the courier company called and said that he is not going to deliver my order and that i would have to collect it myself.. One of my friend ordered shoes from yep me he ordered it under the cod facility his order was delivered but not mine.. I have made online payment and i've already paid the shipping charges.. What kind of service is this.. If i will not recieve the order by 22nd june., i am going to sue yepme under the regulation of consumer court.....
Complaint comments  Read comments [1]Complaint category Online Shopping

Yepme.com — Refund of money not received of defective product

 Bipin chavda on Jun 21, 2016
Dear sir
I have booked ordered no. 30798642 of women's watch from yepme.com. The ordered was despatched on 16 apr 2016. But the defective product received me so that i have replaced the product. I have returned the product on 28 apr 2016 through postal service.
Second time booked ordered no. Is 30922345. The product was dispatched on 5 may 2016. But the second time the product was defected received me. So that i have registered a complain for refund of money. I have returned a product on 10 may 2016 through postal service. The quality of product was checked on 21 may 2016. As per...
Complaint comments  Read comments [3]Complaint category Clothing, Shoes & Accessories

Yepme.com — No reward points on transaction through mobile app

 rtbhai on Jun 18, 2016
Yepme app gives a message that 50 reward points will be credited for every successful transaction on yepme app. I have ordered many times since may 2016, but no reward points have been credited till now. Following are the order id
31062322, 31062323, 31199464, 31199465, 31290108 that i have placed and completed. Why this false message is shown when you cannot fulfill it. Once i called the customer care also, a ticket was raised and then nothing....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — I did not get refund [Resolved]

 sarath chandu on Jun 18, 2016
Yepme — I didn't get refund

5 Reviews
Ch chandu klsv on Jun 8, 2016
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Mark as Resolved

I order 6 shirts on 8th april 2016. It delivered on 13 april 2016 returned the products on 14 april. The products returned to their address. They told that wait for 14 days to get refund.25 days has completed but i did not get refund. My order id 30991667 my phone number 9100559279.my bank account :62433013369 and ifsc :sbhy0021387 and branch code :21387. Please help to refund faster
Thanking you sir....
Complaint comments  Read comments [5]Complaint category Online Shopping

Yepme.com — Got wrong product

 himadri91 on Jun 17, 2016
I ordered 2 jeans, one is of black colour and other is of sky blue shade. I placed my order that is Order ID: 31015481 (5/8/2016 1:53:00 AM) and paid through my card.
I received sky blue shade jeans but didnt receive black jeans, and instead of black jeans i received yellow legging!!! Actually my mom received the same at home, and told me about the legging. I tried to submit my complaint in written form but the yepme's website didnt submit it, so i called them and informed them about the wrong product which i got.They took my complaint and product was picked up frm my place. I got a message...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — No refund

 Yashwant Prajapat on Jun 16, 2016
Order id - 30849619a
Order date - apr 19, 2016
Order amount - 598 rs
Mob - 9981343289
Payment gateway - ccavenue
Email - yash. Pra15@gmail.com

They should ban this shopping site named yepme. Such sites and their owner should be banned. Order rejected by yepme because quality issue, it has been almost two month, still no response from yepme. Customer care. The customer care representative told that money will be refunded within 14 to 21 days. I waited upto 25 days then i gave call to the customer care regarding refund status. They told wait for three...
Complaint comments  Read comments [1]Complaint category Online Shopping

Yepme — Wrong product supply

 Mrutyunjay Kuravatti on Jun 14, 2016
I have ordered shoes from yepme.com. Online shopping. My order no was 31289448 ordered on 10th june2016. It was my 1 st order and i got wrong product supply on 13th june 2016the standard time of delivery they take is 6 days. When i was ordering online there was a offer of 25% discount if the payment is done online. Ie.., pay through debit card or cr card. I paid online of 323. N got the product just in 3 days as against 6 days std time. I thought the service is very good bcz i got early delivery. But when i opened the box i got sandals instead of shoes. Nonsense fellows, beggers, frouds, don't...
Complaint comments  Read comments [1]Complaint category Online Shopping

Yepme — Refund for cancellation of order

 Ketki Patil on Jun 13, 2016
Refund has not been given even after company's policy of refund after 21 days. Its be 1 and half month since the order has been cancelled.
Date of Order Cancellation: 5th May
Amount: 623 rupees.
Name: Ketki Patil.
I had to call the customer care 7-8 times and every time they would give me reasons like wait for 48 hrs or 24hrs or will be processed by today.
I don't know how much interest is yepme going to get by not processing my refund to me.
Would never ever again shop from yepme or recommend it to anyone else....
Complaint comments  Read comments [1]Complaint category Online Shopping

Yepme — Refund of damaged products

 Shafk on Jun 12, 2016
I raised 2 complaints concerned with refund of 2 products... They promised that it would take 14 to 21 days for the refund. Now its almost 1 month and no refund has been provided till now.. They didnt provide me the yepme coupons for the amount i spent for reversal courier of the products.. One more pathetic situation was that they offer reward points for the purchased items.. I got more than 400 points.. But oneday they reduced themselves the point to 72..such a pathetic shopping experience with yepme..


Order numbers : 31000175, 31077478

email id : sfk4shafeek@gmail.com...
Complaint comments  Read comments [2]Complaint category Online Shopping

Yepme — Refund not given after 1 month of purchase

 manojkhandelwal78@gmail.com on Jun 11, 2016
I ordered the 2-pair of shoe from yepme and payment is paid advance to yepme on dt 10/05/2016.
But the company delivered only 1 pair of shoe and said the other shoe is not in our stock.
Then why the company book the 2-pair if it didn't had the product.
Then i ask to company for other pair of shoe then representative told me that we will generate your refund on 16/05/2016
But till now i have not received refund yet.
I talked to customer care today and again he said it will take 4-5 days more.
Please resolve my problem and get back my refund from yepme.
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund of order no.31096291 [Resolved]

 swapnaprakash on Jun 9, 2016
Regarding order no. 31096291 refund amount not getting even after 21 days of cancelled order.

I had made calls to customer care they told every time "wait to another four days".

Mails sent to "refund@yepme.com" on 18.05.2016, 27.05.2016, 30.05.2016, 07.06.2016 giving same reply "we would like to inform you that we have forwarded your concern to our concerned department, once we will receive an update over the same we will inform it to you accordingly."

But never getting solution result.


Regards
Ravi prakash...
Complaint comments  Read comments [1]Complaint category Online Shopping

Yepme.com — Refund of cancelled order

 marvel.shweta on Jun 9, 2016
I have placed an order of Rs623 on 16May, Order ID 31083513. I have cancelled the order after few hrs realising that I have placed an incorrect order.

After cancelling the order, I was expecting the refund amount to be credited to my account in 3-4 days (which is the usual time taken by the other online shopping websites) . But I didn't get the amount so I have called the customer care no, the representative told me that the refund process will take 15-20 days. I was surprised on her answer . This is too long time for processing the refund (I have cancelled the order before shipment)....
Complaint comments  Read comments [2]Complaint category Online Shopping

Yepme — I didn't get refund

 chandu klsv on Jun 8, 2016
I order 6 shirts on 8th april 2016. It delivered on 13 april 2016 returned the products on 14 april. The products returned to their address. They told that wait for 14 days to get refund.14 days had completed but i did not get refund. My order id 30991667 my phone number 9100559279 my bank account :62433013369 and ifsc :sbhy0021387 and branch code :21387. Please help to refund faster
Thanking you sir....
Complaint comments  Read comments [5]Complaint category Online Shopping

Yepme — Unwanted text messages

 noumin23 on Jun 6, 2016
I have been receiving unwanted advertising messages from the online shopping site yepme.com.
The recent messages were on 06/06/2016 at 05:54 pm and on 04/06/2016 at 4:32 pm
The do not even have unsubribe from messages link on their website. Also my phone number is on dnd. This begs the question of how are they sending these messages
I would like to stop getting these annoying messages from this website...
Complaint comments  Read comments [2]Complaint category Online Shopping

Yepme.com — Didn't return the cash for refund the product

 Sachin8649 on Jun 6, 2016
Sir i am Sachin Kumar Behera from Nalco Nagar, Angul, odisha .I was order some products at the last month which is placed on my home at may 01, 2016.
but after showing the product i returned it for the quality issue but still now i didn't get the money back.
My order no is-30961962
i was call to the customer service center of yempe group several time but still also i didn't get any kind of sanctification about the refund process.
So please i request you to kindly grant my application....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme — Kurtis [Resolved]

 www.rohini2016@gmail.com on Jul 5, 2016
Your complaint registered Id:2656817
Order Id:31195207
We mistakenly selected a large size product, so we want to refund it.
Account holder name:Mr.THEJESH B S
Account No:64108659772
Bank name:state bank of mysore
Branch address:THIMMANAHALLI BRANCH . 43 S B M ROAD, THIMMANAHALLI
IFSC Code:SBMY0040183
Please refund to this account the cloth did not have more quality....
Complaint comments  Read comments [1]Complaint category Online Shopping

Yepme.com — Refund proem

 ankana sen on Jun 3, 2016
They should ban this shopping site named yepme. Some is going around here. Its one month over and they still are saying another 5 to 7 days. Such sites and their owner should be banned.
Just block the thieves.
Find below my last mail to them
I really don't get it why an refund will take so long. It's almost 21 dats over as you suggested. And now i am getting sms that my product replacement will be done shortly? I mean how irresponsible one online shopping site can be i wouldn't have known if i never come across yepme. It was not my first purchase from you, if...
Complaint comments  Read comments [2]Complaint category Online Shopping

Yepme.com — Refund of money for cancelling the order without a buyer consent [Resolved]

 Swaminath shekar on Jun 3, 2016
The worst experience ever from yepme..

Order id: 31079704 (May 15 2016)
Mode of payment: credit
Order status: order rejected
Total amount: rs. 796
Add complaint

I have made payment by using credit card and the great online store yepme cancelled the order and didnt return back the money which i have paid...

I will post the same thing with all my friends for the real face of yepme..

Customer care doesnt have resposibility of clearing things...

I request everyone not to purchase from yepme any more...
Complaint comments  Read comments [1]Complaint category Online Shopping

Yepme.com — Refund is not processed, very worst service

 Koti Naresh on Jun 2, 2016
I bought phants, shirts and shoes for about 2500 RS on May 5th of 2016. On the same day I cancelled the order. The customer care representative told that money will be refunded within 14 to 21 days. I waited upto 25 days then I gave call to the customer care regarding refund status. They told wait for three more days. After three days I again gave a call to customer care by asking the status of refund. They again asked me to wait for another one day. These people keep on asking us to wait. But money is not refunded. Very poor service. Don't even dare to buy anything from yepme....
Complaint comments  Read comments [1]Complaint category Online Shopping

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