Customer Care Customer Care

VAS Data Services Pvt. Ltd. / Growthways Trading Pvt. Ltd.

Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53
Gurgaon District
India - 122002

Customer Care Phone Numbers and Contacts

+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
+91 12 4495 1830 (Corp. Office)
Working hours:
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm
Sun10:00 am - 07:00 pm

Contact Details


Track Order

VAS Data Services Corporate Office

312 F Centrum Plaza, Golf Course Road, Gurgaon, Haryana 122001
Tel: +91 12 4495 1830

Trade Enquiries & Bulk Orders
+91 82 8783 7799

View More Information...
Satisfactory Rating
So far so good - The company responded to our notifications and is working on resolving complaints.
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Complaints with pictures are more trusted and informative    View all Customer Care related pictures (224) Complaints & Reviews

Sort by: — Order not delivered after payment done online

 shreenivasulu on Mar 4, 2016
I made online payment of rs.276-00 through net banking towards purchase of a wrist watch vide order no-16693833 on 19-01-2016.
Till today(04-03-2016) the order was not received by me.

I have lodge complaints twice to yepme.Com. There is no reply or action from them.

I am very desperate n shocked that, the reputed online website for which the bolly wood super star sharukh khan is advertising is also cheating the public.

Shame on yepme.Com

Complaint comments  Read comments [1]Complaint category Online Shopping — Disgusting service "fraud"

 debasmita banik on Mar 2, 2016
This is the pathetic website I have come across.. Normally I always place my orders either from Myntra or Flipkart but trsuting any new website like yours is such a mistake.. If this is the way how you treat and misguide your customers I wonder if you will get any business in future!! Atleast not from my end and I will make sure none of my friends, family or my colleagues uses this site! Disgusting customer service and disgusting solution provided.. You people take money just like that. When your representatives don't possess any knowledge regarding the site then it useless for us to call them for...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories — Watch

 jayatu on Mar 5, 2016
I want to return the watch Id no-30282189.I have ordered the product on the dated 22/02/16.I received the product on 29/02/16.After opening the box I see the minute's indicator was broken. Also the product was very low quality. Belt was also dispute. For this said purpose I want to return my money....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances — Amount not refunded

 snehahaldar on Feb 17, 2016
I have registered for replacement of a product (order id 17568639) from yepme dated 22dec, 15.As per yepme the product verification has been completed on 18 jan, 16. Since the replacement size was not available I have asked for refund.

As per the customer care the amount refund in account will process for 14 to 21 days and refund in terms of coupon code will process 7 to 14 days.So I requested for refund in coupon.I have not received my refund even after 30 days .

I have emailed and called them several times but no action is been taken till now. I have asked for further...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories — Not yet dispatched and allocation failed trans-pt

 shubhuuu on Feb 14, 2016
What does AllocationFailedTrans-PT means?
My order no. -- 30186672
I have ordered two pair of shoes ( buy one get one) and my order is verified but they haven't dispatched my order yet.
It's been two days and i really want my order to be delivered before 19 or on 19th february .
My contact no. is 9575489745
I would like to know why my my order status is saying dispatch is pending?...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme — Fraud

 faiz2 on Feb 5, 2016
My order no. Is 30055836 and i watch an add on your site get one shoes buy one free so i ordered this shoes but when it delivered to my home i found that it is only one pair of shoes. My mpbile no. 8115082992 my adress: azad nagar konch....
Complaint comments  Read comments [2]Complaint category Online Shopping — Online product not delivered

 Sucheeth Bhandari on Feb 2, 2016
I placed the order on 15 Jan 2016 and I haven't received the item yet. I'm really unhappy that my order is still not delivered. Really disappointing!!!

I did call couple of weeks back to check the status. The customer representative did say she will update. But nothing moved post that.

Looking for a resolution ASAP. The order number is 16647566...
Complaint comments  Read comments [5]Complaint category Online Shopping — Order status

 lourdu on Jan 30, 2016
My order number: 16737955 I order 23 Jan 2016 and your expected delivery date: 30 Jan 2016 but not you dispatch my order, so track your order page I order number write and mobile number write submit button click but not mobile number match in display you why? I correctly order number write and correctly mobile number write but why not correctly mobile number match why?...
Complaint comments  Read comments [3]Complaint category Online Shopping — Cancelled my order after receiving payment. [Resolved]

 Kinkar Roy on Jan 29, 2016
Dear sir,
I bought a T-shirt from on 14-1-2016. My order id is 16631443.
Rs 495 was deducted from my SBI account. Transaction ID is "POS PRCH-POS 601409514842". They did not ship the shirt. When I called Yepme customer service, they said that I bought from a third party seller, and they cannot do anything. They gave me a phone no and said I should contact him. I called the and they said the prodcut will be shipped within 2-3 working days. But till date they have not shipped it. When I logged in to YEPME today to check the status of the order I saw that they cancelled...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories — Canceling the order.

 SuRaj Şĕņ on Jan 27, 2016
I want to cancel my order which was wrongly ordered. I had received the yepme confirmation massage . my order number is 30019576 & mobile number is 7869933285....
Complaint comments  Read comments [1]Complaint category Other — Order rejected, but didn't receive refund yet

 nanow on Jan 27, 2016
Order no: 16073965. I made payment through SC bank and the amount was debited from my account, but yepme customer care denies that. They say the payment was made from SBI. I have shared both my SC and SBI bank account statements, yet they are unable to resolve the case.

I believe complaining here will surely help me.

Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories — Refund of the product

 Deepak Dahiy on Jan 22, 2016
I have to return my product that I buy on 18 jan 2016 order no 16680989 because the color of product I saw on site and the product which i bought from site does not match...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories — Refund issue

 Ronit Samra on Jan 21, 2016
Hello Team,

I placed one order on 4th august 2015 I placed oreder id# 14660881 and it was cancelled on 6th of august and go this message " Dear Customer, As per your request your order no. 14660881 has been rejected successfully. Please check your email for more details." Now from that day to till now I placed many calls and sent many emails but mony has not be refunded yet. Please look in to this otherwise I will take legal action against this.

Lokesh Nawani...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories — Shoes

 Hârshït Pâréèk on Jan 19, 2016
I order shoes by mistake a wrong product but i dont want that shoes i will order back correct shoes so please cencel my order . my order no.16685095...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories — Wrong size

 Mr. Kaz on Jan 14, 2016
I want to exchange the product, I got & size brown formal shoes and it was wrong it is actually of 8 size, recently when I ordered my number was 7 as per yepme measurement, this time also I ordered the same no. size formal shoe, but this measurement is different, i want to exchange that shoe which i have not used till now, I have complaint but till now no response from yepme....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories — Replacement order 399

 Tanveerakounser on Jan 12, 2016
Order no:_16482431 Despatch Awb No:_Delyepc1698850 order dt:_3/2016 shipping value 399rs. Name:_tanveerakounser D/O:_Ab hamid Qureshi R/O:_Zahid Pora Hawal, pincode :_190008 post office :_Nowshera Srinagar...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme — Track sut

 sahendrapandey on Jan 8, 2016
Sir i have ordered on track sut for that i had pay 1099 but im not satisfied with the quality of track sut so i went to return it and went get money back my order no is16357166 and invoicno BK5240766 kindly pls look in to the need full name sahendrapandey 821303...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories — Order rejected

 Nokdy Jr on Jan 4, 2016
Dear Sir, I ordered a Denim Jacket and Jeans Total -INR1357 Mode of Payment:Credit Order id-16453465, The amount was debited from my account but later i got a mail that my order has been rejected and the money will be refunded to me in next 7 days, more than 7 days have past but am not getting my money back...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories — Order no 16383878

 Shameem Dr on Jan 2, 2016
I am not satisfied with the product and want to return it and refund the money. Please advice...
Complaint comments  Read comments Complaint category Online Shopping — Refund Not Received

 Yatin Kinger on Jan 2, 2016
Refund against Order No 15893075 not received. Request was send them on 20.11.2015 even product also received by them by 25.11.2015. After 10 days I got approval that return is eligible for 100% refund. but still searching the refund amount in my bank which I think never came. And interestingly they don't have email id for customer satisfaction....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

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