Yepme.com Customer Care
VAS Data Services Pvt. Ltd. / Growthways Trading Pvt. Ltd.
Customer satisfaction rating: 14%
Submit a Complaint
1063
COMPLAINTS

Yepme.com Customer Care

VAS Data Services Pvt. Ltd. / Growthways Trading Pvt. Ltd.

TwitterFacebookLinkedInGoogle+Youtube
Address
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 11 6637 2424
(Customer Care)
53
19
+91 12 4495 1830
(Corp. Office)
15
9
+91 124 6637 2424
(Customer Care)
20
15

Additional info
F.A.Q.

Contact Details

Complaints

Track Order

VAS Data Services Corporate Office

312 F Centrum Plaza, Golf Course Road, Gurgaon, Haryana 122001
Tel: +91 12 4495 1830

Trade Enquiries & Bulk Orders
+91 82 8783 7799

View More Information...

Customer satisfaction rating
14%
Complaints
1063
Pending
480
Resolved
38
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm
Sun10:00 am - 07:00 pm

Yepme.com related photos (242)

Complaints with pictures are more trusted and informative    View all

Yepme.com Customer Care related pictures (242)

Yepme.com Complaints & Reviews

Sort by:

Yepme.com — Order confirmed but still i didn't get my product

 PARTHIBAN NANJUNDAN on Jul 21, 2016
Jul 5th i hav ordered shoe from 199 offer. 199points redeemed from my wallet and extra rs.149 amount detucted from my bank account. After that order no responce den myself cancelled that order. After rs.149 stil not credited my bank account.
I hav yepme order confirmation mail and payment successful mail.
17day no response from yepme.com.
And very very poor service becoz no customer care number and mail service too. Irritating online service from yepme.

Order date : 5th jul
Order number : 31506064

Solve imediately otherwise i wil move to...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme — Cash refund

 Shivay@01 on Jul 18, 2016
I had purchased two pairs of shoes from yepme.com.when I received my courier I find the quality of the product was very poor so I requested for a cash refund.they did a reverse pickup courier of the products. As per yepme the quality control of the product happened on 16th June. As per the yepme cash refund policy they take maximum 21 days for the refund.but after 32 days I'm still waiting for my refund . whenever I call to yepme customer service they just had only one answer is that I will get my refund in 48 hours. I have already contacted them to 6-7 time but I didn't got any satisfactory answer.
Complaint comments  Read comments [2]Complaint category Online Shopping

Yepme.com — Refund of Money

 Utkarsh Dubey 14 on Jul 18, 2016
I have placed an order on 21st May 2016 in yepme which got rejected the same day. i have made payment against that order. now my refund is pending since then. i have called around 5 times in yepme but they are unable to fulfill their commitment. every time they provide me a new time line.
Order id 31131072...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme — No refund

 ridhi parasrampuria on Jul 15, 2016
Dear sir/mam,

This is in reference to a order placed with the merchant yepme (order id - 31131669).

Most awful experience. yepme is the worst site for shopping online, with fake policies and with fake staff. the customer care executives merely provide false assurances and deceit customers. the merchant itself never follows its policy. it just knows how to steal and rob money from innocent pockets. terrible it is.

My amount in respect of order id - 31131669 has not been refunded yet. more than a month has passed since the quality check was duly completed....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme — Money not refunded [Resolved]

 Sreyanko Sadhukhan on Jul 14, 2016
I placed an order (id 31466257) with yepme on july 6th 2016 and decided to cancel the the order after paying online. the complaint id is 2692128. there was no notification regarding the cancellation and the order details is even missing from my account. i tried the customer care number for several times with no avail. i think i made a big mistake ordering on this site. i have been an online buyer for several years now, i never had such a bad experience previously.
This a fraud company. please don't buy things here. i am gonna discourage as much people i can from ordering on this site....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Shoes

 Umesh Gaddale on Jul 13, 2016
Respected sir/madam,
i would like to cancel l my order which was ordered by me by mistake. Now i would like to cancel my order as i no longer need that item. My order identity number is 31561571 and it contained a pair of shoes which i need to be cancelled. I would be very happy and thankful to you for your service......
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Yepme.com — No confirmation of the returned product

 sahil biswas on Jul 12, 2016
As i had bought a watch from yepme, that watch stopped working after a month, so as i had sent for the warranty repair.
So after that no information about that product.
As the product has delivered successfully.
Now i have no id prove of that.
I am having a tracking id of post office - (ep367465619in)
Date of purchase was 4 feb 2016
Returned date...
Complaint comments  Read comments [1]Complaint category Products & Services

Yepme — Amount not refunded

 arun1001 on Jul 11, 2016
Dear sir, i ordered 2 nos of sandals at 27.05.2016. At the time amount of rs. 572 was debited from my account. But i didnt get any order id and further details. Still now i didnt get any order details and my money back. I called and spoke to customer care of yepme.Com more than 5 times. They said first time 14 working days, 2nd time while calling 7 working days you will get your money back. After some more time i called they said 4 days and 3 days. Still now i didnt get my money back. I need my money with 48hrs... 13.07.2016. Or else i will go my way.. This is my mobile number - 9842707016....
Complaint comments  Read comments [2]Complaint category Online Shopping

Yepme.com — Watch, not working

 Prasad Mula on Jul 11, 2016
I was taken a product (watch), but it's not working. So kindly take your product and refund my mony
Order id:31419684
COURIER: EKART
AWB NO:YPMC0000004213
MOBILE: 9948900792
ADDRESS: BEGUMPET railway station, BRAMANIWADA, BEGUMPET, HYDERABAD, 500016...
Complaint comments  Read comments Complaint category Online Shopping

Yepme — Order undelivered

 gauravm30 on Jul 9, 2016
I ordered from yepme on 23 june 2016. I recieved a mail three days later stating that my order has been delivered to the shipping company Delhivery. Two days later i found out that the status of my order was displayed as "Returned" on yepme without even getting the products delivered to me. I called them up and they said that now they can only refund my money and it cannot be shipped again. The shipping company's number was unavailable. I filed my refund complain and since 10 days i haven't heard from them. I am really dissapointed with such poor service quality. I want my order delivered or atleast...
Complaint comments  Read comments [2]Complaint category Online Shopping

Yepme.com — Promotional sms

 aksss93 on Jul 7, 2016
Hi there, i once brought a product from yepme.com, but i remember i never subscribed to their newsletter, but they keep on sending it. i opted out from their promotional sms via the numbers provided on their website, but still they didn't stop messaging me. then, i called their customer care and asked them to remove me from their list. the customer care person said that it is done and i won't receive any sms from hereon, but still they didn't stop messaging. please look into matter and stop this nuisance immediately....
Complaint comments  Read comments [2]Complaint category Online Shopping

Yepme.com — Ladies watch

 Amegha Jobin on Jul 6, 2016
I have given order for watch on 28/06/16. the address given was amegha c v,, near doon school, dehradun, uttaranchal, 248001. but it is reached jhansi on 02-7-16. i have not yet received the order. i searched in first flight courier tracking and it is showing despached to jhansi.. order number is d991x0221218. please do appropriate action immediately...
Complaint comments  Read comments [1]Complaint category Online Shopping

Yepme — Regarding refund of order id- 31021343

 guru praasad on Jul 2, 2016
I had purchased and returned the product for refund 50 days back, I returned the product back on 16th May and on May 20, 2016 I got this below reply,
Dear Customer,

We sincerely apologize for the inconvenience caused to you.
This is with reference to your concern regarding refund of order number-31021343.
This is to inform you that we have receive your return product and quality check is validated and we will process your refund in next 14 to 21 days.

And now even It took more than 50 days without any proper response I call their customer support...
Complaint comments  Read comments [1]Complaint category Online Shopping

Yepme — Not yet dispatched and allocation failed trans-pt

 Dhananjay Rajesh on Jun 29, 2016
What does AllocationFailedTrans-PT means?
My order no. -- 31440244
I have ordered two pair of shoes and my order is verified but they haven't dispatched my order yet.
It's been 4 days and i really want my order to be delivered before 4th or on 4th July.
My contact no. is 7558002550
I would like to know why my my order status is saying dispatch is pending?...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Due to reject my order and not refund amount until now [Resolved]

 rnpanchal25 on Jun 29, 2016
Dear,
my name is rahul panchal and i ordered product with yepme.com but until now i am not receiving my amount 1377/-Rs in debited account.
first i ordered and company would be rejected my order without any information and i call them many times but not refunding my amount or product delivery.
please take an immediately action against yepme.com and give me proper response ASAP.
And one month past for this communication.
my order id:- 31190090

regards,
rahul panchal
Mob:- +919649596514
Behind Ayurvedik hospital sagwara
rajasthan
Complaint comments  Read comments Complaint category Online Shopping

Yepme — Not providing the refund of the returned products

 shivu kumar on Jun 28, 2016
Hi, I have placed an order with YepMe order no 30715178 and i had returned the product in the month of April.. The product is validated and as they had confirmed they have initiated the refund of the returned product and will be credited in 14 to 21 days... Still i haven't received the refund amount it has been more than 2months for now.. when i check with them they say we have escalated the issue with concerned department and will update once they receive update.. upon many follow ups they are telling the same thing... requesting to kindly resolve my issue...
Complaint comments  Read comments [4]Complaint category Online Shopping

Yepme — Cancellation of order [Resolved]

 teekin on Jun 27, 2016
Respected sir\madam, i would like to cancel l my order which was ordered by me by mistake. Now i would like to cancel my order as i no longer need that item. My order identity number is 31416608 and it contained a pair of shoes which were back and green in color worth rupees 499 which i nred to be cancelled. I would be very happy and thankful to you for your service....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Courier company is not delivering my order

 Shubhanshu Bahuguna on Jun 21, 2016
The guy from the courier company called and said that he is not going to deliver my order and that i would have to collect it myself.. One of my friend ordered shoes from yep me he ordered it under the cod facility his order was delivered but not mine.. I have made online payment and i've already paid the shipping charges.. What kind of service is this.. If i will not recieve the order by 22nd june., i am going to sue yepme under the regulation of consumer court.....
Complaint comments  Read comments [1]Complaint category Online Shopping

Yepme.com — Refund of money not received of defective product

 Bipin chavda on Jun 21, 2016
Dear sir
I have booked ordered no. 30798642 of women's watch from yepme.com. The ordered was despatched on 16 apr 2016. But the defective product received me so that i have replaced the product. I have returned the product on 28 apr 2016 through postal service.
Second time booked ordered no. Is 30922345. The product was dispatched on 5 may 2016. But the second time the product was defected received me. So that i have registered a complain for refund of money. I have returned a product on 10 may 2016 through postal service. The quality of product was checked on 21 may 2016. As per...
Complaint comments  Read comments [3]Complaint category Clothing, Shoes & Accessories

Yepme.com — No reward points on transaction through mobile app

 rtbhai on Jun 18, 2016
Yepme app gives a message that 50 reward points will be credited for every successful transaction on yepme app. I have ordered many times since may 2016, but no reward points have been credited till now. Following are the order id
31062322, 31062323, 31199464, 31199465, 31290108 that i have placed and completed. Why this false message is shown when you cannot fulfill it. Once i called the customer care also, a ticket was raised and then nothing....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Recently Discussed

(9 minutes ago)
Airtel
Wrong deduction of internet
(32 minutes ago)
Snapdeal.com
Regarding my mobile what i purchased on snapdeal
(1 hours 20 minutes ago)
Jeevan Sathi.com
Misusing my profile
(1 hours 36 minutes ago)
Onlineclues
The product is of not my size
(1 hours 42 minutes ago)
Samsung India
Mobile Handset , Display Damage

Featured Complaints